22
TROUBLESHOOTING GUIDE
SYMPTOM
CAUSE
POSSIBLE SOLUTION
Power light won’t come
Not plugged into wall
Check wall connection
House fuse or Ground Fault
Circuit Interrupter (GFCI) tripped
Make sure other appliances are not operating
on the same electrical circuit. Check household
fuses or reset (GFCI).
Unit malfunctioning
Contact Masterbuilt at 1.800.489.1581
Unit takes excessive amount of time to
heat up (longer than 60-70 min)
Unit plugged into an extension cord
Set unit so an extension cord does not have to
be used.
Lid not closed properly
Close lid securely.
Unit malfunctioning
Contact Masterbuilt at 1.800.489.1581
Smoker docking tube not secured
Mount hook nut not tightened
Tighten nut.
Mount hook threads stripped
Contact Masterbuilt at 1.800.489.1581
No smoke
No wood chips
Add wood chips.
Unit plugged into an extension cord
Set unit so an extension cord does not have to
be used.
Unit malfunctioning
Contact Masterbuilt at 1.800.489.1581
Chip tube not resting properly into
grooves in unit
Wood chip screen not set properly,
contacting unit element.
Check for wedged wood chips. Reset wood chip
screen properly on chip tube.
Power light is on, unit isn’t heating
Element malfunctioning
Contact Masterbuilt at 1.800.489.1581
WOOD SMOKING GUIDE FOR MEATS
WOOD FLAVOR
POULTRY
FISH
HAM
BEEF
PORK
LAMB
Hickory
Pungent, smoky, bacon-like fl avor
Mesquite
Sweet and delicate fl avor
Alder
Delicate, wood smoke fl avor
Pecan
Bold and hearty fl avor
Maple
Sweet, subtle fl avor
Apple
Sweet, delicate fl avor
Cherry
Sweet, delicate fl avor
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