OWNER’S MANUAL
MODEL DH5F-333WND – HHC FOR WENDY’S MODERN LAYOUT
MODEL DH5G-3333WND AND DH5H-3WND – HHC FOR WENDY'S IMAGE LAYOUT
162880 RV021814
Copyright © 2013 Marshall Air Systems, Inc.
All Rights Reserved.
8
TROUBLESHOOTING CHART
Before trouble shooting is started: check unit is plugged in, check for tripped circuit breaker and check
that power switch on.
** DISASSEMBLING HEATER VOIDS WARRANTY **
PROBLEM
POSSIBLE CAUSE
SOLUTION
A. NORMAL OPERATION
CABINET HAS NOT
BEEN ON FOR 20 MIN
A. WAIT 20 MINUTES
1. CONTROL DISPLAYS
“PH
t”
B. INADVERTANT
POWER DISRUPTION
IF SWITCH TURNED
OFF BY ACCIDENT,
POWER DISRUPTION
BY THUNDERSTORM
ETC.
B. PRESS AND HOLD
DOWN ARROW FOR 3
SECONDS TO CLEAR
“PH
t
”
CYCLE
A. UNIT UNPLUGGED
A. PLUG IN UNIT
B. IS CONTROLLER
ON/OFF SWITCH
“ON”
B. TURN SWITCH ON
C. OUTLET HAS NO
POWER
C. CHECK CIRCUIT
BREAKER
D. CORD DEFECTIVE
D. REPLACE DEFECTIVE
CORD
E. DOES POWER
SUPPLY BOARD
HAVE 120V
INCOMING
E. REPLACE SWITCH
F. DOES POWER
SUPPLY BOARD
HAVE 8.5 VDC
OUTGOING TO
CONTROLLER
F. REPLACE POWER
SUPPLY BOARD
2. UNIT WILL NOT TURN
ON
G. BAD CONTROLLER
G. REPLACE CONTROLLER
A. HEATER IS TURNED
“OFF”
A. SEE “PROGRAMMING
USER LEVEL” SECTION
TO TURN HEATER ON
B. WIRES NOT
PLUGGED INTO BACK
OF CONTROLLER
B. PLUG WIRES INTO
CONTROLLER
3. UNIT NOT HEATING
C. NO VOLTAGE TO DC
SIDE OF SOLID
STATE RELAY
C. LOOSE WIRES,
REPLACE CONTROLLER