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Please send your email inquiries to:
If you are unable to use email or internet, you may call us at
763-512-3987
.
Our office hours are Monday – Friday, 8 – 4 Central Time.
International callers may use 888-778-1208.
The customer is responsible for shipping costs associated with returning the
system to MarCum Technologies. MarCum will pay for shipping the repaired
system back to the customer while it is still under warranty. All out of warranty
services will be charged a fee for service which must be paid in advance.
The unit should be securely packed and shipped “pre-paid freight” and
insured to MarCum Technologies. It is the customer’s full responsibility to
track their products sent out in the mail or other forms of delivery service.
MarCum Technologies will not be liable for packages lost in route to us.
Unless specified otherwise, do not include batteries or other accessories
when returning the product for repair. MarCum Technologies will not be
responsible for lost or damaged accessories. Turnaround time can vary, on
average it is about 1 week.
www.MarCumtech.com