3 - Preventive Maintenance Procedure
ExpressCard 2000| Instant Issuance Card Personalization System | Preventive Maintenance Procedure
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3.5
Update the Firmware
If MagTek Support Services has supplied .CAB files to apply EC2000 firmware patches, follow the steps
in this section to determine whether the EC2000 firmware needs to be updated, and to update it if
necessary.
3.5.1
Check Firmware Revision Numbers
To check whether the EC2000 has the latest main logic board (MLB) and image printer firmware
installed, follow these steps:
1)
Install any software updates MagTek Support Services has provided, using the instructions in section
. This is a very important first step, because new revisions of firmware files
are distributed to the EC2000 via software updates.
2)
From the EC2000 touchscreen, press the
Help
button to open the
Help
page.
3)
In the
Version Information
list, note the
Controller Firmware
and
Printer Firmware
entries.
4)
Press the
Menu
button to launch the
Main Menu
page.
5)
Press the
Settings
button to launch the
Settings Menu
page.
6)
Press the
Load F/W
button to launch the
Firmware Download
password page.
7)
Use the on-screen keyboard to enter the password
1234567
, then press the
E
key to launch the
second
Firmware Download
password page.
8)
Use the on-screen keyboard to enter the password
7654321
, then press the
E
key to launch the
Firmware Download
page.
9)
Note the revision numbers listed for each
.hex
file in the list. If any revision number does not match
the revision numbers you found on the
Help
page, update the firmware for that component using the
steps in the following sections.
3.5.2
Update the Main Logic Board (Controller) Firmware
To update the controller (main logic board / MLB) firmware, follow these steps:
1)
From the
Firmware Download
page, select the
Controller
radio button.
2)
In the list of .hex files, select the file that corresponds to the new revision.
