PARTNER Voice Messaging Installation and Programming
System Interactions
10
Interactions with Call Answer Service
Call Answer Service works with the following communications system features described in
Table 2.
Table 2.
Communications System Features Affecting Call Answer Service
Feature
Description
VMS Coverage
(#310)
When this feature is assigned for an extension, intercom and
transferred callers are transferred to the voice messaging
system when the called person does not answer by the fourth
ring (or by the number of rings specified within the
communications system VMS Cover Rings feature).
Note: Manual VMS Cover (F15) allows subscribers to turn voice
mail coverage on and off at their extensions using a
programmed button--regardless of the Automatic VMS Cover
setting.
Do Not Disturb (F01) A Do Not Disturb button can be programmed on a subscriber’s
phone to prevent calls for that extension from audibly alerting
(lights still flash). Subscribers who have VMS Extension
Coverage--either automatic or manual--or Line Coverage
Extension can use this feature when they want calls sent to the
voice messaging system immediately.
Line Coverage
Extension (#208)
Identifies an extension as the “owner” of a specific line, so the
extension can activate Call Coverage or VMS Cover for that
line. When a call comes in on a covered line, the system routes
the call to the line owner’s mailbox if the call is not answered.
Voice Mailbox
Transfer (F14)
A Voice Mailbox Transfer button can be programmed on a
user’s phone so that the user can transfer callers directly to a
PARTNER Voice Messaging mailbox without ringing the
subscriber’s extension first.
