Long Range Systems
20
CHAPTER 10: TROUBLESHOOTING
Why does the Display show nothing?
Be sure power supply is plugged in.
• If yes
– Be sure power supply is good (substitute).
– Be sure the wall circuit is on.
– Unplug and re-plug a few times to be sure the unit
doesn’t need a reset.
• If no – plug it in
Remedy
If power supply is good call LRS to get a new transmitter
If power supply is bad call LRS for a new power supply.
Why do the Pagers not Receive Pages?
Be sure pagers are ON, Awake, Charged or have Good Batteries
NOTE: The Access Code is needed for Setup functions.
• Try paging more than one pager to be sure it’s not a faulty pager.
• Do a System Reset
• Check the Restaurant ID.
• Use the ID finder function.
1. Remove 2 or 3 pagers or coasters from the charger or turn on some
battery-powered pagers.
2. Press Setup.
3. Select Pagers
4. Select Diagnostics.
5. Select ID Finder.
6. Press Enter to begin and the unit searches all of the ID codes begin-
ning with ID = 0.
7. When it has paged all of the codes it asks “Did Your Pager Work?”
• If your pagers paged, select Yes and the unit will be set to this ID.
• If your pagers didn’t page, select No and the unit will try the next
ID.
• Continue until the correct ID is found.
• If the unit cycles back to ID 0 without the pagers responding, call
LRS.
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