COMPUTERSCALES
®
XLi
App Versions 1.23 – 1.25
‘PAIRING’ THE CONTROL BOX WITH THE TABLET
On rare occurrences the connection between the control
box and the tablet – ‘Pairing’ – will get broken. See
instructions on page 17 for re-pairing. This is simple and
takes less than 2 minutes. This will be necessary if you
change devices – from the tablet to your Smartphone, for
example.
TABLET BATTERY
If your tablet will not turn on and you have had the charger
connected, try another charger and/or USB cable. Most
chargers with USB connections put out the same voltage
and can be interchanged. If the charger is functioning you
can tap the ON button and a battery image will appear
and show the charge state. If it does not, the charger is
probably not functioning and the tablet will not operate.
10” TABLET APP STABILITY IN PORTRAIT MODE
The 10” tablet app is designed to work in Landscape mode
with the main app screen and note taking screen shown
side-by-side. If your 10” tablet app crashes when you turn
your tablet to Portrait mode you should lock your screen
rotation in Landscape mode. Swipe down from the top of
the screen and tap the Screen Rotation icon or go into
your Android® Settings screen and under Accessibility
settings turn Auto rotate screen OFF (unchecked).
ANY OTHER ISSUES
If you are unable to get your system functioning please
contact the factory at 360-453-2030 M-F 8:00am to
5:00pm Central time. VERY IMPORTANT: Please have a
list of ALL symptoms available.
SERVICE
If service is needed, please call or email first for an RMA
#. Be sure to send the control box and the tablet. Don’t
send the pads unless requested.
Install SysID
Also used in re-installing.
System ID - Secret Code.
Your SysID
Your Serial Number
From the main
display swipe right to
left to the
Setup Screen – Right.
Tap on CHANGE
1.
14
