Long Range Systems
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LRS Connect Transmitter User Manual
Warranty
Long Range Systems, LLC (LRS) provides a one-year limited warranty on Complete Systems. We warranty
your system against defects in materials and workmanship that occur under ordinary use for one year from
the original ship date. Warranty does not include damage to the product resulting from accident, natural
disasters, misuse, improper electrical connection, or failure to charge the product within 30 days of receipt.
Devices with a rechargeable battery are required to stay on charge while not in use. Rechargeable devices
that are left off of charge for longer than 90 days will have a negative impact on the life of the batteries
and will void the warranty. If a defect arises in a device, we will at our option, to the extent permitted by
law, either (i) repair the Device using either new or refurbished parts, or (ii) replace the Device with a new
or refurbished Device that is equivalent to the Device to be replaced.
LRS provides a 30-day limited warranty on individual parts purchased separately (“Parts”) or for the remain-
ing period of an associated Complete System’s one-year warranty, whichever period is longer.
Implied warranties also expire after one year (Complete Systems) or 30-days (Parts), as appropriate. All
other warranties, whether express or implied, are disclaimed.
LRS returns repaired or replacement product via UPS ground shipping. All warranty claims must be initiated
through our customer service department at
lrsus.com/support
,
or 800.437.4996.
Exclusions and exceptions may apply. To view our entire warranty policy, visit
http://lrsus.com /warranties
.
For information about LRS’ return policy, visit
https://shop.lrsus.com/pages/shipping-returns
.
You can also contact our customer service department to request a written copy of our warranties via:
800.437.4996
Mail address:
Long Range Systems, LLC
1155 Kas Drive, Suite 150
Richardson, Texas 75081