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TROUBLESHOOTING
There are no user serviceable components inside the LA3000. Service should be performed only by
Logic Controls or qualified personnel certified by Logic Controls. The following guide lines will help in
identifying the source of a problem.
Problem Suggestions
The monitor does not respond
after you turn on the system
Check that the monitor’s Power Switch is on.
Turn off the power and check the monitor’s power cord and signal
cable for proper connection.
Characters on the screen are dim
Refer to the About Touchmonitor Adjustments section to adjust
the brightness.
The screen is blank
During operation, the monitor screen may automatically turn off as
a result of the Power Saving feature. Press any key to see if the
screen reappears.
Refer to the About Touchmonitor Adjustments section to adjust
the brightness.
Screen flashes when initialized
Turn the monitor off then turn it on again.
“Out of Range” display
Check to see if the resolution of your computer is higher than that
of the LCD display.
Reconfigure the resolution of your computer to make it less than
or equal to 1024x768. See Appendix A for more information on
resolution.
Touch doesn’t work
Make sure the USB cable is securely attached.
