10. Trouble Shooting
Error
Cause
Solution
Power cable not connected
Check that the power cable is
plugged into both the wall
socket and the device.
Power supply
Check that there is power
from the wall socket.
No Display
Power switch
Is the power switch at the ON
position?
Power failure
Emergency lid release
Lid
cannot
be
opened
Rotor is still spinning
Wait for the rotor to come to a
complete stop
Rotor is not loaded
symmetrically
Stop the unit and load the
tubes symmetrically. Ensure
that the tubes on the opposite
sides are equally filled.
Excessive Noise
or Vibration
Rotor is slanted
Remove
the
rotor
and
reinsert straight and firmly
downwards.
E1
Failure to reach to 2000
rpm within 2 sec.
Contact service
E2
The door opens during
operation
Contact service
E3
Motor Overheat
Contact service
E4
Low Voltage
- Check the mains power
- Contact service
E5
High Voltage
- Check the mains power
- Contact service
E6
Over Speed
- Stop centrifuge run and
power Off and On
- Contact service
E7
Control system failure
- Stop centrifuge run and
power Off and On
- Contact service
16
DOMINIQUE DUTSCHER SAS
