54
Troubleshooting
No power
Check if the AC power cable is connected to the television unit and
switched on at the socket outlet. If the television still does not
operate, check the socket outlet has power by trying another
appliance in the socket.
Cannot receive signal
properly
Double or Phantom Imaging may occur in high buildings or when
surrounded by mountains. If this scenario occurs, please;
•
consult television provider; or
•
manually change the direction of external antenna
If you are using an indoor antenna, receiving a signal will be more
difficult. Adjust the antenna until desired picture appears. If image
does not change, an external antenna must be used.
No picture
Check the antenna at the back of the television is connected
properly. Try to select other channels to check whether it is the televi-
sion or just the channel itself which has problems. Ensure the television
is tuned correctly (follow instructions under Channel Menu on Pages
18 - 21).
Video is working, but no
audio
Try increasing the volume on your remote control. Check that Mute
function on your remote has not been selected.
Press Mute button mute / unmute sound.
Television is not
responding to the
remote.
Operate the remote directly facing the sensor on the front of the televi-
sion. Check that the batteries’ polarity are installed correctly. Try using
a new set of batteries. The television will return to Standby mode if
there has been no response from the remote.
No video in (PC Mode)
Please check if the display cable connected to the VGA is inserted cor-
rectly, and check that the cable is free from bends and not
damaged.
Lost password
Master Password: 4711
Use the master password to unlock the television if the password is
lost.
