Voice command issues
Issue
Possible
cause(s)
Possible solution(s)
SYNC does not
understand or is
calling the wrong
contact when I
want to make a
call.
•
You may be
using the wrong
voice commands,
OR
•
You may not be
saying the name
exactly as it is
saved, OR
•
Contacts in
your phonebook
may be very short
and similar, or
they may contain
special
characters, OR
•
Your
phonebook
contacts may be
saved in CAPS.
•
Review the phone voice
commands at the beginning of
the phone section.
•
Make sure you are saying the
contacts exactly as listed. For
example, if a contact is saved as
Joe Wilson, say “Call Joe
Wilson”.
•
The system works better if
you list full names, such as “Joe
Wilson” rather than “Joe”.
•
Do not use special characters
such as 123 or ICE, as the
system does not recognize them.
•
If contacts are saved in CAPS,
you have to spell them. JAKE
requires you to say, “Call
J-A-K-E”.
410
SYNC®
2014 Navigator
(nav)
Owners Guide gf, 1st Printing, June 2013
USA
(fus)
