Phone issues
Issue
Possible
cause(s)
Possible solution(s)
SYNC is not able
to download my
phonebook.
•
This is a
phone-dependent
feature, OR
•
Possible phone
malfunction.
•
Go to the website to review
your phone’s compatibility.
•
Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•
Try pushing your phonebook
contacts to SYNC by using the
Add Contacts feature.
•
Use the SYNCmyphone
feature available on the website.
The system says
Phonebook
Downloaded but
my phonebook in
SYNC is empty or
is missing
contacts.
Limitations on
your phone’s
capability.
•
Try pushing your phonebook
contacts to SYNC by using the
Add Contacts feature.
•
If the missing contacts are
stored on your SIM card, try
moving them to the device
memory.
•
Remove any pictures or
special ring tones associated
with the missing contact.
404
SYNC®
2014 Navigator
(nav)
Owners Guide gf, 1st Printing, June 2013
USA
(fus)