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8. Troubleshooting 

HDMI-TPS-RX220AK – User's Manual 

101

Applied firmware package: v1.4.0 | LDC software: v2.4.0b3

8

Troubleshooting

Usually, if the system seems not to transport the signal as expected, the best strategy for troubleshooting is to 

check signal integrity through the whole signal chain starting from source side and moving forward to receiver end.

Link to connections/cabling section.

Link to front panel operation section.

Link to LDC software section.

LW2

Link to LW2 protocol commands section.

LW3

Link to LW3 protocol commands section.

The following sections are available in the chapter:

 

ç

Use Case Studies

 

ç

How to Speed Up the Troubleshooting Process

 

Содержание HDMI-TPS-RX220AK

Страница 1: ...HDMI TPS RX220AK User s Manual HDBaseTTM Multimedia Extender v2 0 02 10 2020 ...

Страница 2: ... or mount in accordance with the installation instructions The apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids such as vases shall be placed on the apparatus No naked flame sources such as lighted candles should be placed on the apparatus Waste Electrical Electronic Equipment WEEE This marking shown on the product or its literature indicates that it ...

Страница 3: ... s manual contains keywords with hashtag to help you to find the relevant information as quick as possible The format of the keywords is the following keyword The usage of the keywords use the Search function Ctrl F Cmd F of your PDF reader application type the hashtag character and the wished keyword The new special keyword indicates a new feature function that has just appeared in the latest fir...

Страница 4: ...ces 28 4 8 Software Control Modes 28 5 SOFTWARE CONTROL LIGHTWARE DEVICE CONTROLLER 29 5 1 Install and Upgrade 30 5 2 Running the LDC 30 5 3 Establishing the Connection 31 5 4 Crosspoint Menu 32 5 4 1 Video Layer 32 5 4 2 Audio Layer 32 5 4 3 Port Tiles 33 5 5 Port Properties Windows 33 5 5 1 Video TPS In 1 33 5 5 2 Video HDMI In 2 34 5 5 3 Video HDMI Out 1 and 2 34 5 5 4 Audio TPS In 1 and HDMI I...

Страница 5: ...ideo Crosspoint Setting 74 7 5 4 Switching Video Input to an Output 75 7 5 5 Switching Video Input to All Outputs 75 7 5 6 Disconnecting Video Output 75 7 5 7 Query the Video Autoselect Settings 75 7 5 8 Change the Autoselect Mode 76 7 5 9 Query the Input Port Priority 76 7 5 10 Changing the Input Port Priority 76 7 5 11 Mute Input 76 7 5 12 Unmute Input 76 7 5 13 Lock Input 77 7 5 14 Unlock Input...

Страница 6: ...Message HEX format via Serial Port 93 7 12 10 Using Hexadecimal Codes 93 7 12 11 Sending Pronto Hex Codes in Little endian Format via IR Port 93 7 12 12 Sending Pronto Hex Codes in Big endian Format via IR Port 94 7 13 Sending CEC Commands 94 7 13 1 Sending an OSD String 94 7 13 2 Sending a CEC Command in Text Format 95 7 13 3 Sending a CEC Command in Hexadecimal Format 95 7 14 EDID Management 95 ...

Страница 7: ... v2 4 0b3 1 Introduction Thank you for choosing Lightware HDMI TPS RX220AK device In the first chapter we would like to introduce the device highlighting the most important features in the below listed sections ç Description ç Compatible Devices ç Box Contents ç Features ç Typical Application ...

Страница 8: ...024 F 2025 6 digit running sequence number Month of the manufacturing Year of the manufacturing 3 9 A Y 1 Jan 2 Feb 3 Mar 4 Apr 5 May 6 Jun 7 Jul 8 Aug 9 Sep A Oct B Nov C Dec 1 2 Compatible Devices The receiver is compatible with other Lightware TPS transmitters matrix TPS and TPS2 boards 25G TPS2 boards as well as third party HDBaseT extenders displays but not compatible with the phased out TPS ...

Страница 9: ...der Function The embedded HDMI audio can be routed to the analog audio output port Remote Power The receiver is PoE compatible and can be powered locally by the supplied power adaptor or remotely via the TPS connection through the CATx cable with a compatible power source equipment e g MMX6x2 HT series matrix switchers and TPS2 matrix boards RS 232 Bi directional RS 232 Pass through AV systems can...

Страница 10: ...1 Introduction HDMI TPS RX220AK User s Manual 10 Applied firmware package v1 4 0 LDC software v2 4 0b3 1 5 Typical Application Typical application diagram ...

Страница 11: ...ied firmware package v1 4 0 LDC software v2 4 0b3 2 Product Overview The following sections are about the physical structure of the device input output ports and connectors ç Front View ç Rear View ç Status LEDs and Button Functions ç Special Button Functions ...

Страница 12: ...osspoint settings See the details in the Crosspoint Status LEDs and Input Select Button Functionality section 9 Input select button Pushing the button selects video source for HDMI out 1 and 2 ports See the pre programmed crosspoint states in the Crosspoint Status LEDs and Input Select Button Functionality section q Reset button Pressing reset button reboots the extender w Function button Special ...

Страница 13: ...link are in Control mode USB KVM off USB is not enumerated on USB is enumerated AUTOSEL AUTOSELECT off Autoselect is disabled blinking Autoselect is enabled but no signal is present on the selected input on Autoselect is enabled and signal is present on the selected input 2 3 2 Crosspoint Status LEDs and Input Select Button Functionality The source signal for the HDMI output ports can be selected ...

Страница 14: ...oE is inactive on Remote power receiving PoE is active TPS LINK off No TPS link between transmitter and receiver blinking Device is in low power mode or in Ethernet fallback mode on TPS link is active No Button operation Crosspoint settings 1 I1 O3 2 I2 O3 2 3 5 Ethernet Status LEDs Amber LED off Not linked blinking Linked but there is no activity on Linked and activity is present Green LED off 0 ...

Страница 15: ...ly within 3 seconds Step 4 The LEDs get dark DHCP gets enabled dhcp 2 4 3 Reset to Factory Default Settings To restore factory default values do the following steps Step 1 Make sure the device is powered on and operational Step 2 Press and keep pressed the Function button for 10 seconds After 5 seconds front panel LEDs start blinking but keep on pressing the button Step 3 After 10 seconds the blin...

Страница 16: ... 0 LDC software v2 4 0b3 3 Installation The chapter is about the installation of the device and connecting to other appliances presenting also the mounting options the electrical connections and further assembly steps ç Mounting Options ç Electrical Connections ç Connecting Steps ...

Страница 17: ...y cause damage to the device INFO The receiver is half rack sized 3 1 1 1U High Rack Shelf Allows rack mounting for half rack quarter rack and pocket sized units 1U high rack shelf provides mounting holes for fastening two half rack or four quarter rack sized units Pocket sized devices can also be fastened on the self 3 1 2 Under desk Double Mounting Kit The UD kit double makes it easy to mount a ...

Страница 18: ...ack phone plug and mini jack plug Pin nr Signal 1 Left 2 Right 3 Ground Jack audio plug pin assignments You can find more information about audio functions in the Audio Interface section 3 2 5 IR Connector IR detector and IR emitter can be connected to the receiver with TRS Tip Ring and Sleeve connectors They are also known as 3 5 mm or approx 1 8 audio jack phone jack phone plug and mini jack plu...

Страница 19: ... by a CATx cable via the TPS connectors HDMI in Connect the receiver and the HDMI source device e g Blu ray player by a HDMI cable via the HDMI input port HDMI out Connect the sink devices e g projector to the HDMI output 1 and 2 ports by HDMI cables Audio out Optionally connect an audio device e g an audio amplifier to the audio output port USB A Optionally for USB HID extension connect the USB H...

Страница 20: ...t port of the transmitter to the TPS port of the TPS PI 1P1 by a CATx cable C Using PoE with connecting a matrix or an output board connect the TPS IN PoE port of the receiver to the PoE compatible TPS output port of the matrix or output board by a CATx cable ATTENTION In case of connecting the receiver to an output board of the matrix always connect an external PSU to the board For the detailed i...

Страница 21: ... v2 4 0b3 4 Device Concept The following chapter describes the features of the device with few real life examples The topics that are described ç Overview ç TPS Interface ç Video Interface ç Audio Interface ç USB KVM Function ç Control Features ç Further Built in Features ç Software Control Modes ...

Страница 22: ...wer Partial Functionality Selected mode on RX side LPPF1 LPPF2 HDBaseT Long reach Auto Selected mode on TX side LPPF1 LPPF1 LPPF1 LPPF1 LPPF1 LPPF1 LPPF2 LPPF1 LPPF2 LPPF2 LPPF2 LPPF2 HDBaseT LPPF1 LPPF2 HDBaseT Long reach HDBaseT Long reach LPPF1 LPPF2 Long reach Long reach Long reach Auto LPPF1 LPPF2 HDBaseT Long reach HDBaseT If there is valid HDMI DVI signal is on the TX side the TPS mode will...

Страница 23: ...tached input is selected to transmit 4 3 3 Video Transmission Example The Concept The UMX TPS TX140K transmitter device has two video sources a PC which sends analog video signal over VGA and a Blu ray player which sends digital video signals over HDMI The transmitter transmits one of the video signal over TPS interface to the receiver The transmitted signal is always converted to digital HDMI wit...

Страница 24: ... USB HID devices from a distance up to 150 m 4 6 Control Features HDMI TPS RX220AK receiver has several control functions This section is about to present the possibilities of the different control interfaces e g RS 232 Infrared Ethernet CEC and USB 4 6 1 Serial Interface Technical Background Serial data communication can be established via the local RS 232 port Phoenix connector or via the TPS li...

Страница 25: ... the proper wiring 4 6 2 RS 232 Recognizer RS 232 Recognizer Example When the HDMI TPS RX220AK has an active video signal the receiver login the VC codec automatically Steps and Settings Process Settings When signal presents on any HDMI input the extender sends a message ping This condition and the action is set in Event manager The serial communication is scanned continuously by the recognizer in...

Страница 26: ... the Infrared input port of the Receiver and IR signals are sent by the Remote controller The Receiver is connected to a compatible Transmitter built with IR output port via TPS line An audio device is also connected to the audio output port of the receiver The following ways are available for controlling the devices Transparent mode IR signals are received over the local IR input port of the Rece...

Страница 27: ...e is working only with CEC transparent TPS transmitters For the details please download our Using CEC in Lightware Devices document on the https lightware com support guides and white papers website 4 6 5 USB Control Interface The device can be controlled over front panel USB mini B type connector This interface only supports LW3 protocol The interface can be used to establish a connection to Ligh...

Страница 28: ...AK contains a feature which allows having a faster and more comfortable firmware upgrade process When the firmware of the connected extenders has to be upgraded the TPS connection is necessary towards the extenders nothing else The LDU2 will find the connected devices and can upgrade them 4 8 Software Control Modes User has more possibilities to control the device besides the front panel buttons T...

Страница 29: ... interfaces by the Lightware Device Controller LDC The software can be installed on a Windows PC or macOS The application and the User s Manual can be downloaded from www lightware com ç Install and Upgrade ç Running the LDC ç Establishing the Connection ç Crosspoint Menu ç Port Properties Windows ç Diagnostic Tools ç EDID Menu ç Control Menu ç Event Manager ç Settings Menu ç The Built in Miniweb ...

Страница 30: ... Discovery window appears automatically and the program checks the available updates on Lightware s website and opens the update window if LDC updates are found The current and the update version number can be seen at the top of the window and they are shown in this window even with the snapshot install The Update window can also be opened by clicking the About icon and the Update button Step 2 Se...

Страница 31: ... new settings only in this window Identifying the Device Clicking on the icon results the blinking of the device and the crosspoint status LEDs together for 10 seconds The feature helps to identify the device itself in the rack shelf identifyme Step 3 Select the unit from the discovered Ethernet devices or under Serial devices when the device is connected through RS 232 click on the Query button n...

Страница 32: ...rtical tiles The light grey tiles means the active crosspoint setting in the crosspoint area See the details about the video input ports in the Video TPS In 1 and the Video HDMI In 2 sections about the video output ports in the Video HDMI Out 1 and 2 section 5 4 2 Audio Layer Crosspoint menu Audio layer The two audio input ports TPS in 1 and HDMI in 2 are in the horizontal tiles and the three audi...

Страница 33: ...ators 5 5 Port Properties Windows Clicking on a port tile opens the port properties in a pop up window This section is about the available audio and video related port information settings and parameters portstatus hdcp mute unmute lock unlock signaltype tpsmode 5 5 1 Video TPS In 1 This is the TPS HDBaseTTM video input signal of the receiver Clicking on the port icon results opening the settings ...

Страница 34: ...on Signal information Frame Detector CEC Controller Emulated EDID information Reloading Factory Default Settings 5 5 3 Video HDMI Out 1 and 2 These are the video output signals of the receiver Clicking on the port icon results opening the settings panel appearing in a pop up window You can check the status of the line signal and display info Available Settings and Information Port name a unique na...

Страница 35: ... audio input signals of the receiver Clicking on the port icon results opening the settings panel appearing in a pop up window You can check the status of the line signal and display info Available Settings and Information Port name a unique name can be set for the port Mute Unmute port Lock Unlock the port Volume the volume of the audio signal can be adjusted from 100 to 0 in step 1 0 dB to 57 dB...

Страница 36: ...he message could be 30 characters 15 bytes Click on the Send button to execute sending the command 3 OSD string textbox Amax 14character longtextcanbeshownonthesinkdevice ThesendOSD On screen display command textbox is the input field of the string Alphanumeric characters glyphs and space are accepted Click on the Send button to execute the command 4 Received Command box Displays all the sent in r...

Страница 37: ...actually on the signal and not retrieved only from the HDMI info frames diagnostic framedetector 5 6 2 Cable Diagnostics The cable diagnostics is a useful tool to determine any cable related issues in case of TPS connection The estimated cable length and the quality of the link are measured periodically and the diagnostic window shows the values in real time If the green bars hit the first line in...

Страница 38: ...reen feature generates an image which can be displayed when there is no incoming signal on the port The following settings can be set for the Test Pattern function Mode On the video output port always transmits the test pattern No signal the video output port transmits the test pattern if there is no incoming signal on the selected input port Off the test pattern function is disabled the video out...

Страница 39: ...ng an EDID The process is the same as changing the emulated EDID the only difference is the Destination panel press the User button Thus one or more EDIDs can be copied into the user memory either from the factory memory or from a connected sink Dynamic Exporting an EDID Source EDID can be downloaded as a file bin dat or edid to the computer Step 1 Select the desired EDID from the Source panel lin...

Страница 40: ...Editor window The editor can read and write all descriptors which are defined in the standards including the additional CEA extensions Any EDID from the device s memory or a saved EDID file can be loaded into the editor The software resolves the raw EDID and displays it as readable information to the user All descriptors can be edited and saved in an EDID file or uploaded to the User memory For mo...

Страница 41: ... serial ports Operation mode Pass through Control or Command Injection for more details about serial interface modes see the Serial Interface section Baud rate 4800 7200 9600 14400 19200 38400 57600 115200 Data bits 8 or 9 Parity None Odd or Even Stop bits 1 1 5 or 2 Command injection enable or disable Command injection port number Control protocol LW2 or LW3 Message sending via serial port Reload...

Страница 42: ...232 Recognizer Example When the HDMI TPS RX220AK has an active video signal the switcher login the VC codec automatically The signal presence triggers a bi directional communication with the VC codec via RS 232 Step 1 Turn on the recognizer Enable it on the P1 serial port Step 2 Set the delimiter in hex format In this case the delimiter character is which is 3a in hex format When the delimiter str...

Страница 43: ...he port Reloading factory defaults CPU Ethernet port cannot be disabled 5 8 3 Infra ATTENTION The device has no built in Infrared receiver and transmitter For the complete usage attach an IR emitter unit to the IR OUT and an IR detector unit to the IR IN connectors Infrared IR receiver and transmitter options can be found on this tab There are three submenus are available under it IR codes Ports a...

Страница 44: ...up in LDC learning completed Click OK to continue Step 5 Optionally type a unique name for the code in the Name text box The default name is code e g code0 Ports Section The user can set the name and command injection port to each sources and destinations For more details about IR interface see the IR Interface section The following settings are also available Port name Enable disable the port Por...

Страница 45: ...can be opened by pressing the Edit button at each Event There is a grey bar on the left of the Event panel in each line If a condition and an action are set and the Event is enabled the bar is displayed in green Control menu Event Manager tab 5 9 1 The Event Editor Press the Edit button in the desired Event line to open the Event editor window 7 1 2 4 5 6 8 3 1 Event header The name of the Event i...

Страница 46: ... and set the value of the given property Step 4 Select the desired Condition and press the Apply button to store the settings 5 9 3 Special Tools and Accessories The Name of the Event The name of a port can be changed by typing the new name and clicking the Set button The following characters are allowed when naming Letters A Z and a z numbers 0 9 special characters hyphen underscore _ and space E...

Страница 47: ... 232 Settings Make sure that the serial line is established between the receiver and the projector Check that the RS 232 settings of the receiver is set exactly the same which required for the projector baud rate data bits parity stop bits The receiver needs to be set to Control protocol LW3 and RS 232 mode Pass through See the relevant LDC settings in the RS 232 section Setting the Event You can ...

Страница 48: ...y the Set button firmwareversion status devicelabel label serialnumber miniweb builtinweb web producttype Please note that the Miniweb related descriptions can be found in The Built in Miniweb section Identify Me Feature Clicking on the Identify me button results the blinking of the status in green for 10 seconds The feature helps to identify the device itself in the rack shelf identifyme 5 10 2 N...

Страница 49: ...g the option results the default function of the Function button See the details about the default function in the Crosspoint Status LEDs and Input Select Button Functionality section Enable default function for Function button enabling the option results the default function of the Input select button See the details about the default function in the Function Button section buttonlock lockbutton ...

Страница 50: ...ing for the condition to occur This can be done remotely by a mobile device too 5 11 1 Opening the Miniweb The Miniweb is available by Opening the web browser and typing the IP address of the desired device in the address line Launching the LDC connecting to the device navigating to Settings Status and pressing the Open miniweb button If the Miniweb exists the page will be opened If not the status...

Страница 51: ...ayed as a trigger button The displayed trigger buttons will get a text label with the event name except the suffix To add the desired Action as a button append the name of the desired Event with the W characters see below Customized HTML The default control page can be replaced in the LDC navigate to the Settings Status page Custom HTML file can be uploaded by pressing the Choose file button Pay a...

Страница 52: ... backup button You will be prompted to save the file to the computer The default file name is the following BACKUP_ DEVICE TYPE _SN SERIAL NUMBER LW3 Step 5 Set the desired file name select the folder and save the file TIPS AND TRICKS Using the exact product type in the filename is recommended since it makes the file usage more comfortable About the Backup File The backup file is a simple text fil...

Страница 53: ... most important information about LW3 protocol commands in HTML format 2 Edit mode The default appearance is the read only mode If you want to modify the values or parameters tick the option You will be prompted to confirm your selection 3 Warning mode If this is checked a warning window pops up when you enable Edit mode 4 Node list Correspondent parameters and nodes are shown which are connected ...

Страница 54: ...through a reduced command set of LW2 protocol commands to ensure the compatibility with other Lightware products The supported LW2 commands are described in this chapter ç Protocol Description ç Instructions for the Terminal Application Usage ç General LW2 Commands ç Crosspoint and Port Settings ç Network Configuration ç RS 232 Settings ç LW2 Protocol Commands Quick Summary ...

Страница 55: ...mat loc Location number in 1 2 or 3 digit ASCII format id id number in 1 or 2 digit ASCII format id2 id number in 2 digit ASCII format CrLf Carriage return Line feed 0x0D 0x0A Space character 0x20 Each command issued by the controller Each response received from the router The command has the same arguments on the input ports and the output port as well 6 2 Instructions for the Terminal Applicatio...

Страница 56: ...control protocols This command queries the active protocol of the currently used control interface protocol Command and Response ȩ p_ Ȩ CURRENT PROTOCOL protocol CrLf Example ȩ p_ Ȩ CURRENT PROTOCOL 1 Explanation The device communicates with LW2 protocol 6 3 4 Firmware Version Query Command and Response firmwareversion ȩ f Ȩ FW firmware_version CrLf Example ȩ f Ȩ FW 1 4 0b12 r74 6 3 5 Connection T...

Страница 57: ...Query Returns the date when the CPU firmware was compiled Command and Response ȩ ct Ȩ COMPILED date time CrLf Example ȩ ct Ȩ Compiled Jan 29 2020 17 16 28 6 3 11 Health Status Query Internal voltages and measured temperature values are shown status Command and Response ȩ st Ȩ ST health_status CrLf Example ȩ st Ȩ ST CPU 12 18V 5 03V 3 30V 0 01V 3 38V 1 30V 1 86V 0 99V 0 01V 53 67C 53 67C 6 3 12 Res...

Страница 58: ... this command does not show if the output is muted To check the mute status a separate query has to be used like VC 6 4 2 Input Switching to All Outputs Command and Response ȩ in O layer Ȩ I in ALL layer CrLf Parameters Identifier Parameter description Value Parameter value layer The layer of the HDMI signal A Audio layer V Video layer AV Audio and video layers together Example ȩ 1 O A Ȩ I01 ALL A...

Страница 59: ...and and Response unlock ȩ out layer Ȩ 0LO out layer CrLf Parameters Identifier Parameter description Value Parameter value layer The layer of the HDMI signal A Audio layer V Video layer AV Audio and video layers together Example ȩ 1 Ȩ 0LO01 Explanation The audio and video signals of the HDMI out 1 01 is unlocked 6 4 7 View Connection State on the Outputs Command and Response portstatus ȩ VC layer ...

Страница 60: ...ode Query The autoselect mode of the audio or video outputs can be changed Command and Response autoselect ȩ AS_ layer out Ȩ AS_ layer out state mode CrLf Parameters Identifier Parameter description Value Parameter value layer The layer of the HDMI signal A Audio layer V Video layer state Autoselect state E Autoselect mode is enabled D Autoselect mode is disabled mode Autoselect mode F First detec...

Страница 61: ...io layer V Video layer in1_prio in2_prio Priority number of the input ports 0 Highest priority 1 Lowest priority Example ȩ prio_a2 1 0 Ȩ PRIO_A2 1 0 ATTENTION Always set all the priority of the ports when changing otherwise the change will not be executed and the response will be the current setting like querying the priority setting 6 5 Network Configuration 6 5 1 IP Status Query The network conf...

Страница 62: ... Parameter value mode Static IP address setting or DHCP dynamic IP address 0 Static IP address 1 DHCP ip_address IP address of the device IP address four decimal octets separated by dots Example ȩ ip_address 1 Ȩ IP_ADDRESS 1 192 168 2 118 Explanation The device is set to DHCP dynamic IP address and got 192 168 2 118 6 5 4 Subnet Mask Query IP address can be queried as follows Command and Response ...

Страница 63: ...y address of the device Gateway address four decimal octets separated by dots Example ȩ ip_gateway 192 168 0 1 Ȩ IP_GATEWAY 192 168 0 1 6 5 8 Apply Network Settings Applying the network settings and restart the network interface ATTENTION The command is always requires as the last step for applying the modified network settings Command and Response ȩ IP_APPLY Ȩ IP_APPLY CrLf Example ȩ ip_apply Ȩ I...

Страница 64: ...9600 data bit to 8 parity to odd and stop bit is not changed remained 1 INFO The current local RS 232 parameters can be queried by the RS232_LOCAL_FORMAT command 6 6 3 Link RS 232 Parameters Settings The parameters of link RS 232 TPS port can be set as follows Command and Response ȩ RS232_LINK_FORMAT BaudRate DataBit Parity StopBit Ȩ RS232_LINK_FORMAT BaudRate DataBit Parity StopBit CrLf Parameter...

Страница 65: ...3 control protocol Example ȩ rs232_local_prot lw2 Ȩ RS232_LOCAL_PROT LW2 INFO The current local RS 232 parameters can be queried by the RS232_LOCAL_PROT command 6 6 5 Link RS 232 Control Protocol Port Setting The control protocol of link RS 232 TPS port can be set as follows Command and Response ȩ RS232_LINK_PROT protocol Ȩ RS232_LINK_PROT protocol CrLf Parameters Identifier Parameter description ...

Страница 66: ... ȩ fc Compile Time Query ȩ ct Health Status Query ȩ st Restarting of the Device ȩ rst Recalling Factory Default Settings ȩ factory all Crosspoint and Port Settings Input Switching to an Output ȩ in out layer Input Switching to All Outputs ȩ in O layer Mute Output ȩ out layer Unmute Output ȩ out layer Lock Output ȩ out layer Unlock Output ȩ out layer View Connection State on the Outputs ȩ VC layer ...

Страница 67: ...P_NETMASK subnet_mask Gateway Address Query ȩ IP_GATEWAY Subnet Mask Setting ȩ IP_GATEWAY gateway_address Apply Network Settings ȩ IP_APPLY RS 232 Settings RS 232 Mode Setting ȩ RS232 mode Local RS 232 Parameters Settings ȩ RS232_LOCAL_FORMAT BaudRate DataBit Parity StopBit Link RS 232 Parameters Settings ȩ RS232_LINK_FORMAT BaudRate DataBit Parity StopBit Local RS 232 Control Protocol Port Settin...

Страница 68: ...e products The supported LW3 commands are described in this chapter ç Overview ç Instructions for the Terminal Application Usage ç Protocol Rules ç System Commands ç Video Port Settings ç Audio Port Settings ç Analog Audio Output Settings ç Network Configuration ç RS 232 Port Configuration ç RS 232 Recognizer ç Infrared Port Configuration ç Sending Message via the Communication Ports ç Sending CEC...

Страница 69: ...ing Steps section Step 2 Open the terminal application e g Putty Step 3 Add the IP address of the device default 192 168 0 100 and the port number 6107 Step 4 Select the Raw connection type and open the connection Once the terminal window is opened you can enter the LW3 protocol commands which are listed in the following sections LW3 protocol command communication in a terminal window 7 3 Protocol...

Страница 70: ...mand to get the manual ç MAN MEDIA VIDEO O1 Pwr5vMode æ pm MEDIA VIDEO O1 Pwr5vMode 0 1 2 0 Auto 1 Always On 2 Always Off 7 3 4 Prefix Summary DEFINITION The prefix is a 2 character long code that describes the type of the response The following prefixes are defined in the LW3 protocol Prefix Description Prefix Description n a node pm a manual for the property nE an error for a node m a method nm ...

Страница 71: ...ifications of the changes on that connection Subscribe to a Node ç OPEN MEDIA VIDEO æ o MEDIA VIDEO Get the Active Subscriptions ç OPEN æ o MEDIA VIDEO æ o EDID æ o DISCOVERY Subscribe to Multiple Nodes ç OPEN MEDIA VIDEO æ o MEDIA VIDEO Unsubscribe from a Node ç CLOSE MEDIA VIDEO æ c MEDIA VIDEO Unsubscribe from Multiple Nodes ç CLOSE MEDIA VIDEO æ c MEDIA VIDEO 7 3 9 Notifications about the Chan...

Страница 72: ...and Response serialnumber ç GET SerialNumber æ pr SerialNumber serial_number Example ç GET SerialNumber æ pr SerialNumber 87654321 7 4 4 Query the Firmware Version Command and Response firmwareversion ç GET SYS MB FirmwareVersion æ pr SYS MB FirmwareVersion firmware_version Example ç GET SYS MB FirmwareVersion æ pr SYS MB FirmwareVersion 1 4 0b12 r74 7 4 5 Identify the Device Calling the method re...

Страница 73: ... Numbering Video port type Parameter Video port LW3 port number Input in TPS in 1 I1 HDMI in 2 I2 Output out HDMI out 1 O1 HDMI out 2 O2 7 5 1 Query the Status of Source Ports Command and Response portstatus ç GET MEDIA VIDEO XP SourcePortStatus æ pr MEDIA VIDEO XP SourcePortStatus in_state The response contains 5 ASCII characters for each port The first character indicates the mute lock state the...

Страница 74: ...ocked Unmuted 0 0 0 0 0 0 0 0 1 1 1 1 1 1 1 1 Reserved Reserved Reserved Reserved Embedded audiopresents Encrypted Signal presents Connected 7 5 2 Query the Status of Destination Port Command and Response portstatus ç GET MEDIA VIDEO XP DestinationPortStatus æ pr MEDIA VIDEO XP DestinationPortStatus out_state Parameters out_state the response contains 5 ASCII characters for each port The first cha...

Страница 75: ...onnected from the input source 7 5 7 Query the Video Autoselect Settings Command and Response autoselect ç GET MEDIA VIDEO XP DestinationPortAutoselect æ pr MEDIA VIDEO XP DestinationPortAutoselect out_set The response shows the settings of each output one by one Parameters Identifier Parameter description Value Explanation out_set Two letter code of the Autoselect settings 1st letter E Autoselect...

Страница 76: ... 1 has the higher priority on O1 output port and Input 2 has the lower priority On O2 the setting is the opposite ATTENTION The same priority number can be set to different input ports When the priority numbers match the input port with the lowest port number will have the highest priority 7 5 10 Changing the Input Port Priority Command and Response ç CALL MEDIA VIDEO XP setAutoselectionPriority i...

Страница 77: ...nmuteDestination O1 æ mO MEDIA VIDEO XP unmuteDestination 7 5 17 Lock Output Command and Response lock ç CALL MEDIA VIDEO XP lockDestination out æ mO MEDIA VIDEO XP lockDestination Example ç CALL MEDIA VIDEO XP lockDestination O1 æ mO MEDIA VIDEO XP lockDestination 7 5 18 Unlock Output Command and Response unlock ç CALL MEDIA VIDEO XP unlockDestination out æ mO MEDIA VIDEO XP unlockDestination Exa...

Страница 78: ...ter value mode Test pattern generator mode 0 Always off the test pattern is not displayed on the output 1 Always on the test pattern is displayed on the output 2 Auto the test pattern is displayed if there is no signal on the input port Example ç SET MEDIA VIDEO O1 TpgMode 2 æ pw MEDIA VIDEO O1 TpgMode 2 7 5 22 Test Pattern Generator Clock Source Command and Response ç SET MEDIA VIDEO out TpgClock...

Страница 79: ...on about TPS modes in the TPS Interface section 7 5 26 TPS Mode Settings Command and Response ç SET REMOTE port tpsModeSetting TPS_mode æ pw REMOTE port tpsModeSetting TPS_mode Parameters Identifier Parameter description Value Parameter value TPS_mode TPS mode A Auto H HDBaseT L Long reach 1 LPPF1 2 LPPF2 Example ç SET REMOTE S1 tpsModeSetting A æ pw REMOTE S1 tpsModeSetting A See more information...

Страница 80: ...3 2 BIT 1 0 Reserved Reserved Reserved Reserved Reserved Reserved Signal present status Connection status 0 0 Reserved Reserved Reserved Reserved Reserved Reserved Unknown 0 1 Reserved 1 0 No signal Not connected 1 1 Signal presents Connected 7 6 2 Query the Status of Destination Port Command and Response portstatus ç GET MEDIA AUDIO XP DestinationPortStatus æ pr MEDIA AUDIO XP DestinationPortStat...

Страница 81: ...oselect out_set The response shows the settings of each output one by one Parameters Identifier Parameter description Value Explanation out_set Two letter code of the Autoselect settings 1st letter E Autoselect is enabled D Autoselect is disabled Two letter code of the Autoselect settings 2nd letter F First detect mode the first active audio input is selected P Priority detect always the highest p...

Страница 82: ...ve example the Input 1 has the higher priority on O1 output port and Input 2 has the lower priority On O2 the setting is the opposite ATTENTION The same priority number can be set to different input ports When the priority numbers match the input port with the lowest port number will have the highest priority 7 6 9 Changing the Input Port Priority Command and Response ç CALL MEDIA AUDIO XP setAuto...

Страница 83: ...Destination out æ mO MEDIA AUDIO XP unmuteDestination Example ç CALL MEDIA AUDIO XP unmuteDestination O1 æ mO MEDIA AUDIO XP unmuteDestination 7 6 16 Lock Output Command and Response lock ç CALL MEDIA AUDIO XP lockDestination out æ mO MEDIA AUDIO XP lockDestination Example ç CALL MEDIA AUDIO XP lockDestination O1 O2 O3 æ mO MEDIA AUDIO XP lockDestination 7 6 17 Unlock Output Command and Response u...

Страница 84: ...DIA AUDIO O3 VolumePercent 50 7 7 4 Volume Setting Percent in Steps Command and Response ç CALL MEDIA AUDIO out stepVolumePercent percent æ pw MEDIA AUDIO out stepVolumePercent Parameters level Sets the output volume attenuation between 100 and 0 in step of 1 The value is rounded up if necessary to match with the step value Example ç CALL MEDIA AUDIO O3 stepVolumePercent 15 æ mO MEDIA AUDIO O3 ste...

Страница 85: ... NETWORK IpAddress IP_Address Example ç GET MANAGEMENT NETWORK IpAddress æ pr MANAGEMENT NETWORK IpAddress 192 168 0 100 7 8 4 Change the IP Address Static Command and Response ç SET MANAGEMENT NETWORK StaticIpAddress IP_address æ pw MANAGEMENT NETWORK StaticIpAddress IP_address Example ç SET MANAGEMENT NETWORK StaticIpAddress 192 168 0 85 æ pw MANAGEMENT NETWORK StaticIpAddress 192 168 0 85 7 8 5...

Страница 86: ...and and Response ç CALL MANAGEMENT NETWORK ApplySettings æ mO MANAGEMENT NETWORK ApplySettings Example ç CALL MANAGEMENT NETWORK ApplySettings æ mO MANAGEMENT NETWORK ApplySettings 7 9 RS 232 Port Configuration Port Numbering Serial port LW3 port number Parameter RS 232 local P1 port TPS in 1 P2 7 9 1 Protocol Setting Command and Response rs232 rs 232 serial protocol commandinjection ç SET MEDIA U...

Страница 87: ...t DataBits databits Parameters Identifier Parameter description Value Parameter value databits Databits value 8 8 9 9 Example ç SET MEDIA UART P1 DataBits 8 æ pw MEDIA UART P1 DataBits 8 7 9 5 Stopbits Setting Command and Response ç SET MEDIA UART port StopBits stopbits æ pw MEDIA UART port StopBits stopbits Parameters Identifier Parameter description Value Parameter value stopbits Stopbits value ...

Страница 88: ...hange the RS 232 mode on P1 local port the P2 TPS serial link will also be changed 7 10 RS 232 Recognizer This tool is able to recognize the incoming RS 232 message It stores the incoming serial data from the first bit until the previously defined string delimiter or the elapsing timeout after the last bit The last incoming serial string is saved in different formats string hex and hash 7 10 1 Ena...

Страница 89: ...e once Command and Response ç GET MEDIA UART RECOGNIZER Rx æ pr MEDIA UART RECOGNIZER Rx recognized_string Parameters recognized _string Max 12 byte long recognized data string Example ç GET MEDIA UART RECOGNIZER Rx æ pr MEDIA UART RECOGNIZER Rx Login recognizer rs232recognizer rs 232recognizer 7 10 5 Query the Last Recognized Serial Message in Hex Format The recognized data is stored in hex forma...

Страница 90: ...ç GET MEDIA UART RECOGNIZER ActiveRxHex æ pr MEDIA UART RECOGNIZER ActiveRxHex recognized _hex Parameters recognized _hex Recognized data in hex format Example ç GET MEDIA UART RECOGNIZER ActiveRxHex æ pr MEDIA UART RECOGNIZER ActiveRxHex 4C6F67696E3A 7 10 9 Set the Active Timeout This property is responsible for erasing the temporary storage ActiveRx ActiveRxHex ActiveHash after the elapsing time...

Страница 91: ... via TCP Port The command is for sending a command message in ASCII format This method allows escaping the control characters For more information see the Escaping section Command and Response message ç CALL MEDIA ETHERNET tcpMessage IP_address port_no message æ mO MEDIA ETHERNET tcpMessage Example ç CALL MEDIA ETHERNET tcpMessage 192 168 0 103 6107 C00 æ mO MEDIA ETHERNET tcpMessage The C00 messa...

Страница 92: ...ted IP port address The x sequence indicates the HEXA code see more information in the Using Hexadecimal Codes section 7 12 5 Sending a TCP Text ASCII format via TCP Port The command is for sending a text message in ASCII format via UDP protocol This method does not allow sending message with control and non printable characters Command and Response ç CALL MEDIA ETHERNET udpText IP_address port_no...

Страница 93: ...dpMessage command CALL MEDIA ETHERNET udpMessage C00 x0D C00 the message x indicates that the following is a hexadecimal code 0D the hexadecimal code Carriage Return 7 12 11 Sending Pronto Hex Codes in Little endian Format via IR Port Command and Response ç CALL MEDIA IR out sendProntoHex hex_code æ mO MEDIA IR out sendProntoHex Parameters Identifier Parameter description Parameter values out Outp...

Страница 94: ...the HDMI TPS RX220AK device with a terminal program see the details in the Instructions for the Terminal Application Usage section Step 2 Push the desired button of the remote control to scan the raw IR code Step 3 Remove all the non hexadecimal characters e g spaces h characters etc from the code The pronto hex code which learned by a Lightware device is big endian format 7 13 Sending CEC Command...

Страница 95: ... send 7 13 3 Sending a CEC Command in Hexadecimal Format Command and Response ç CALL MEDIA CEC port sendHex hex_code æ mO MEDIA CEC port sendHex Parameters hex_code Accepted command is max 30 character long 15 byte in hexadecimal format Example ç CALL MEDIA CEC I1 sendHex 8700E091 æ mO MEDIA CEC I1 sendHex 7 14 EDID Management Parameters Parameter Description emulated The emulated EDID memory of t...

Страница 96: ... Ports Command and Response ç CALL EDID switchAll dynamic user factory æ mO EDID switchAll Example ç CALL EDID switchAll F47 æ mO EDID switchAll 7 14 6 Copy an EDID to User Memory Command and Response ç CALL EDID copy dynamic emulated factory user user æ mO EDID copy Example ç CALL EDID copy D1 U1 æ mO EDID copy The EDID of the last connected sink of D1 Output 1 has been copied to U1 7 14 7 Deleti...

Страница 97: ...Output Î CALL MEDIA VIDEO XP switch in out Switching Video Input to All Outputs Î CALL MEDIA VIDEO XP switchAll in Disconnecting Video Output Î CALL MEDIA VIDEO XP switch 0 out Query the Video Autoselect Settings Î GET MEDIA VIDEO XP DestinationPortAutoselect Change the Autoselect Mode Î CALL MEDIA VIDEO XP setDestinationPortAutoselect out out_set Query the Input Port Priority Î GET MEDIA VIDEO XP...

Страница 98: ...stinationPortAutoselect Change the Autoselect Mode Î CALL MEDIA AUDIO XP setDestinationPortAutoselect out out_set Query the Input Port Priority Î GET MEDIA AUDIO XP PortPriorityList Changing the Input Port Priority Î CALL MEDIA AUDIO XP setAutoselectionPriority in out prio Mute Input Î CALL MEDIA AUDIO XP muteSource in Unmute Input Î CALL MEDIA AUDIO XP unmuteSource in Lock Input Î CALL MEDIA AUDI...

Страница 99: ...T MEDIA UART port StopBits stopbits Parity Setting Î SET MEDIA UART port Parity parity Query the Command Injection Mode Î GET MEDIA UART port CommandInjectionStatus Change the Command Injection Mode Î SET MEDIA UART port CommandInjectionEnable logical_value RS 232 Recognizer Enable the Recognizer Î SET MEDIA UART port RecognizerEnable logical_value Set the Delimiter Hex Î SET MEDIA UART RECOGNIZER...

Страница 100: ...sage Sending a Binary Message HEX format via Serial Port Î CALL MEDIA UART port sendBinaryMessage message Using Hexadecimal Codes Sending Pronto Hex Codes in Little endian Format via IR Port Î CALL MEDIA IR out sendProntoHex hex_code Sending Pronto Hex Codes in Big endian Format via IR Port Î CALL MEDIA IR out sendProntoHexBigEndian hex_code Sending CEC Commands Sending an OSD String Î SET MEDIA C...

Страница 101: ...ing is to check signal integrity through the whole signal chain starting from source side and moving forward to receiver end Link to connections cabling section Link to front panel operation section Link to LDC software section LW2 Link to LW2 protocol commands section LW3 Link to LW3 protocol commands section The following sections are available in the chapter ç Use Case Studies ç How to Speed Up...

Страница 102: ...atically Check Test Pattern settings in the HDMI output properties 5 6 3 LW3 7 5 21 Video output is set to test pattern no sync screen as there is no picture on video source Check video settings of the source Symptom Root cause Action Refer to Audio signal No audio is present on output Source audio volume is low or muted Check the audio settings of the source Output port is muted Check the output ...

Страница 103: ...time when you call us then there is a pretty high chance that we will be able to respond with the final solution right away This information is the following Schematic a pdf version is preferred but a hand drawing is sufficient Serial number s of the device s it is either printed somewhere on the box or you can query it in the Device Controller software or on the built in website Firmware versions...

Страница 104: ...Thefollowingsectionscontaindescriptionsandusefultechnicalinformationhowthedevicesworkinthebackground The content is based on experiences and cases we met in the practice These sections help to understand features and technical standards like the followings ç EDID Management ç HDCP Management ç Pixel Accurate Reclocking ...

Страница 105: ...d later they do not sense that EDID has been changed You need to restart your source to make it read out the EDID again 9 1 2 Advanced EDID Management Each DVI sink e g monitors projectors plasma displays etc must support the EDID data structure Source BIOS and operating systems are likely to query the sink using DDC2B protocol to determine what pixel formats and interface are supported DVI standa...

Страница 106: ...re introduced the HDCP enabling disabling function the HDCP capability can be disabled in the Lightware device If HDCP is disabled the connected source will detect that the sink is not HDCP capable and turn off authentication 9 2 2 Disable Unnecessary Encryption HDCP Compliant Sink All the devices are HDCP compliant no manual setting is required both protected and unprotected contents are transmit...

Страница 107: ... v2 2 Source and HDCP v1 4 Sink In this case the signal of an HDCP v2 2 compliant source is switched to an HDCP v1 4 compliant sink device The signal is encrypted with HDCP v2 2 on the input and encrypted with HDCP v1 4 on the output of the Lightware device A lower level of encryption may be applied only if the source device content allows it according to the HDCP standard In this case the HDCP se...

Страница 108: ...rcuit eliminates the following errors Intra pair skew Skew between the and wires within a differential wire pair e g Data2 and Data2 It s caused by different wire lengths or slightly different wire construction impedance mismatch in DVI cable It results in jitter Inter pair skew Skew between two differential wire pairs in a cable It is caused by different wire pair lengths or different number of t...

Страница 109: ... Tables drawings guides hashtag keyword list and technical details as follows ç Specification ç Input Output Port Numbering ç Content of Backup File ç Factory Default Settings ç Maximum Extension Distances ç Cable Wiring Guide ç Factory EDID List ç Mechanical Drawings ç Hashtag Keyword List ç Further Information ...

Страница 110: ...rt TPS port connector type RJ45 connector Number of port 1 Power over Ethernet PoE Yes IEEE 802 3af Compliance HDBaseTTM Transferred signals TPS Video Audio RS 232 Infrared Ethernet Max video resolutions 1920x1080 120 Hz 24 bit 1600x1200 60 Hz 36 bit 3840x2160 30 Hz 24 bit Audio formats 8 channel PCM Dolby TrueHD DTS HD Master Audio 7 1 Reclocking Pixel Accurate Reclocking HDCP compliant Yes HDCP ...

Страница 111: ...male connector Standard USB 2 0 Number of ports 2 Control Ports RS 232 Control Serial port connector 3 pole Phoenix connector Number of ports 1 Available Baud rates between 4800 and 115200 Available Data bits 8 or 9 Available Parity None Odd Even Available Stop bits 1 1 5 2 USB Control Number of ports USB connector USB mini B type USB 2 0 compliance Yes Number of ports 1 Infrared Control Connector...

Страница 112: ...device When the file is uploaded to a device the followings will be overwritten TPS input port Video port name Audio port name HDCP setting Ethernet port name Ethernet port status enable disable Remote port name Remote port status enable disable HDMI input port Video port name Audio port name HDCP setting HDMI output port Port name HDCP mode HDMI mode Power 5V mode Test pattern mode clock source a...

Страница 113: ...cal TPS 9001 9002 Comm inj output port nr Local TPS 9003 9004 10 5 Maximum Extension Distances Resolution Pixel clock rate Cable lengths Auto Longreach TPS mode CAT5e AWG24 CAT7 AWG26 CAT7 AWG23 1024x768 60Hz 65 MHz 100 m 130 m 90 m 120 m 120 m 170 m 1280x720p 60Hz 73 8 MHz 100 m 130 m 90 m 120 m 120 m 170 m 1920x1080p 60Hz 24bpp 148 5 MHz 100 m 130 m 90 m 120 m 120 m 170 m 1920x1200 60Hz 152 9 MH...

Страница 114: ...z H F44 1920 x 1080p 50 00 Hz H F45 1920 x 1080p 59 94 Hz H F46 1920 x 1080p 60 00 Hz H F47 1920 x 1080p 60 00 Hz Universal F48 1920 x 1080p 60 00 Hz Universal F49 1920 x 1080p 60 00 Hz Universal F90 1920 x 2160p 59 99 Hz D F91 1024 x 2400p 60 01 Hz D F94 2048 x 1536p 60 00 Hz D F96 2560 x 1600p 59 86 Hz D F97 3840 x 2400p 24 00 Hz D F98 1280 x 720p 60 00 Hz H F99 1920 x 1080p 60 00 Hz H F100 1024...

Страница 115: ...irmware package v1 4 0 LDC software v2 4 0b3 10 8 Mechanical Drawings The following drawings present the physical dimensions of the receiver Dimensions are in mm Front View Rear View Top View Side View 26 221 100 4 Bottom View 84 20 178 5 M3 thread M3 thread ...

Страница 116: ...mmandinjection RS 232 command injection settings configurationcloning Configuration cloning backup crosspoint Crosspoint switch setting darkmode Dark mode setting devicelabel Device label dhcp Dynamic IP address DHCP setting diagnostic Failure diagnostic related tool information edid EDID related settings Hashtag Keyword Description eventmanager Event manager factory Factory default settings firmw...

Страница 117: ... v2 4 0b3 Hashtag Keyword Description systemlog System log terminal Advanced view Terminal window testpattern Test pattern no sync screen settings tpsmode TPS HDBaseT mode setting unlock Port unlock setting unmute Port unmute setting volume Volume for analog audio setting web Built in miniweb ...

Страница 118: ...e the product then the replacement will be warranted for the remainder of the original unit s warranty period 2 The above stated warranty and procedures will not apply to any product that has been 2 1 Modified repaired or altered by anyone other than a certified Lightware engineer unless expressly agreed beforehand 2 2 Used in any application other than that for which it was intended 2 3 Subjected...

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