57
Troubleshooting
If you have a question that isn’t answered in this Owner’s Manual, call us at
877.654.3837 x4, or go to www.lifespanfitness.com/support and click on customer
service to create a service request.
The treadmill is designed and manufactured to be reliable and easy-to-use.
However, if you have a problem, these troubleshooting steps may help you find
the cause.
Problem:
The console does not turn on or function correctly.
Solution:
Check to make sure the treadmill is properly plugged in, turn the power
switch located by the power cord off and back on again and make sure the safety
key is in place. Check all wire harness connections made during assembly to be
sure they are all properly connected. If the problem persists contact LifeSpan
Customer Service at www.LifeSpanFitness.com or call 877.654.3837 x4.
Problem:
The power button on the console does not turn the
console on.
Solution:
Check the main power switch and power cord located at the front of
the treadmill on the right side. Make sure the power cord is plugged in and the
power switch is turned on.
Problem:
The belt does not stay in the center of the treadmill when
in use.
Solution:
First check to make sure that the treadmill is level, then refer to the
instructions in this Owner’s Manual on how to align the belt.
Problem:
The treadmill belt slips during use.
Solution:
The belt may need to be tensioned after a period of use. Refer to the Belt
Tensioning Section of this Owner’s Manual.
Problem:
Heart rate is erratic or not reading.
Solution:
Make sure your hands are moist (aloe vera helps). Make sure all
connectors made during assembly, at the back of the console, are properly
connected and no wires are damaged. If wearing a chest strap, be sure the
batteries are good and that the electrodes are moist and positioned properly on
your chest. You may need to pair the Bluetooth HR chest strap or arm band with
the console.
Maintenance and Tips
