TTY Use With Sprint Service
A TTY (teletypewriter, also known as a TDD or TextTelephone) is a
telecommunications device that allows people who are deaf,
hard of hearing, or who have speech or language disabilities,
to communicate by telephone.
Your phone is compatible with select TTY devices. Please check
with the manufacturer of your TTY device to ensure that it
supports digital wireless transmission. Your phone and TTY
device will connect via a special cable that plugs into your
phone’s headset jack. If this cable was not provided with your
TTY device, contact your TTY device manufacturer to purchase
the connector cable.
When establishing your Sprint service, please call Sprint
Customer Service via the state Telecommunications Relay
Service (TRS) by first dialing
. Then
provide the state TRS with this number:
866-727-4889
.
To turn TTY Mode on or off:
1.
Press
Menu > Settings/Tools > Settings > More... >
Accessibility > TTY
.
(An informational message will be displayed.)
2.
Press .
3.
Select
On
to turn TTY mode on.
– or –
Select
Off
to turn TTY mode off.
Note
In TTY Mode, your phone will display the TTY access icon.
If TTY mode is enabled, the audio quality of non-TTY devices
connected to the headset jack may be impaired.
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Section 2B: Controlling Your Phone’s Settings
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