31
TROUBLESHOOTING
EN
Before Calling for Service
If following symptoms appear while using the microwave oven, check it one more time. It may not be a
failure.
Operation
Symptoms
Possible Cause & Solution
Microwave oven does
not start
Power cord is unplugged, door is open. Or, cooking time is not set.
• Plug in power cord.
• Close oven door.
• Set cooking time.
Arcing or Sparking
Utensils is not microwave safe. Or, operated the oven when it is empty.
• Use microwave-safe utensils. When in doubt, test utensils before use.
• Do not operate oven while it is empty.
Incorrect Time of Day
Power is interruption.
• Reset the time. See Setting the Clock section to reset time of day.
Unevenly Cooked
Foods
Utensils is not microwave safe. Or, cooking settings was wrong.
• Test utensils to make sure it is microwave safe.
• Do not cook without the glass tray.
• Turn or stir food while cooking.
• Defrost food completely before cooking.
• Use correct cook time and power level.
Overcooked Foods
Cooking settings and methods are wrong.
• Change cook time or power level.
Undercooked Foods
Utensils is not microwave safe. Or, cooking settings was wrong.
• Test that utensils is microwave safe.
• Defrost food completely before cooking.
• Change cook time or power level.
• Make sure that ventilation ports are not blocked.
Improper Defrosting
Utensils is not microwave safe. Or, cooking settings was wrong.
• Test that utensils is microwave safe.
• Change defrost time or weight.
• Turn or stir food during defrost cycle.
global_main.book.book Page 31 Monday, April 20, 2020 1:07 PM