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Reference

Symptoms

Resolutions

Some recorded data do 

not exist.

If you had changed the capacity for the data recording to lower 

capacity than pre-recorded data size, the recorded data was 

deleted apart from assigned capacity by overwriting.
Before you change the capacity for the data recording, check 

the current recorded data size and then back up the data or you 

should assign the bigger capacity than the recorded data size.

Device Search_  

Add/Edit/Remove

There is no Search device.

1.  Check the Device Status. 

ex) network connection , booting operation of device and 

power connection of device.
cf) network condition : Client(VMS installed PC) network 

and device network are the same local area. 

2.  Check the Client Status.

ex) check the network connection or check that a firewall 

is not blocking a “Bonjour”.

If firewall refused “Bonjour” or “UDP Packet” , please set to the 

accept “Bonjour” and “UDP Packet”.
3.  Not supported “port forwarding”.

ex) Unique value of device is only IP Address in VMS 

Device Search. So VMS is not supported “Port forwarding”. 

Too long Device Search time

Check the CPU Usage. If CPU usage is over 90%, all of 

operation of VMS couldn’t normal performance.

Can’t manual registration of device .(not search registration)

Manual registration is possible only connectable device. 

Check the device information for register condition. Ex) IP 

Address, User ID , Password. 

There are same IP address in searched results.

It is IP Conflict. If the LG network device is set with a static 

IP address and if the DHCP option is set then there may be 

ip’s same as the network device and other network partner. 

Hence set the static ip address to 0.0.0.0 to resolve this 

conflict.

Содержание LVi510

Страница 1: ...Please read this manual carefully before operating your set and retain it for future reference OWNER S MANUAL Video Management System MODELS LVi510 1205 V1 0 ...

Страница 2: ...anagement System 7 Starting the Video Management System 8 Management Tool Overview 9 Surveillance Client Overview 14 Management Server Overview 14 Recording Server Overview 15 Streaming Server Overview 3 Operation and settings 16 Using the Management Tool program 16 Using the overview window 17 Device Management 21 Server Management 28 User Management ...

Страница 3: ... settings 41 Map settings 43 License Management 44 Tool Configuration 45 Using the Surveillance Client Program 45 Starting the Surveillance Client Program 45 Using the icon button 49 Live 52 Playback 56 Event 59 Map 4 Reference 61 Troubleshooting ...

Страница 4: ...ideo Management System in your networking environment Some knowledge of networking environments would be beneficial to the reader Should you require any technical assistance please contact authorized service center Features The LG Video Management System offers the following functions LG Management Server DB Database management User Authentication Management Tool Device Finder Device grouping Mult...

Страница 5: ...t recording search Instant playback Digital Zoom Camera Pan Tilt Zoom Control mouse joystick support 2 Way Bidirectional Audio support Map support Layout Sequence AVI File export Event Log Intelligent Video analytics event detection Map and Event Live Popup Display LG IP Camera and DVR Support Streaming Server 64 channels streaming Real Time live streaming ...

Страница 6: ...7 GHz or Higher Memory 4 GB or Higher 4 GB or Higher HDD 500 GB or Higher 500 GB or Higher VGA NVIDIA Geforce GT440 512MB or Higher NVIDIA Geforce GTS450 1GB or Higher Before install the Video Management System The pictures used in this manual are based on Windows 7 Professional Do not use other applications with this Video Management System program This can cause memory shortage and program malfu...

Страница 7: ...e programs to your computer following the on screen instructions 3 After finishing installation you will find the programs in the start menu or on the desktop Starting the Video Management System You can select and run the Video Management System program from your Start Programs LG Ipsolute or click the each program icon on your desktop 1 Run the Management Server 2 Run the Recording Server 3 Run ...

Страница 8: ...splays the Camera Overview window Device Displays the Camera Registration window Server Displays the Server Registration window User Displays the User Registration window Setup Displays the Setup window Upgrade Displays the Upgrade window Map Displays the Map Registration window Help Displays the help ...

Страница 9: ...ource display Show Hide Menu Bar Device Tree window Live Event window Live window Menu Bar Menu Description Live Displays the live view workspace Playback Displays the playback workspace Event Displays the event workspace Map Displays the map workspace ...

Страница 10: ...window Save Layout Displays the layout save window Export Displays the Export file Window User Information Displays the user group Liveview Pop up menu Connect Select to connect the device Disconnect Select to disconnect the device Remove Select to remove the selected device on the view Instant Playback Just the time second ago to play recording data Listen Listen to audio from device Speak Speak ...

Страница 11: ...nel all Select to remove the all channel on the view View Selects the layout view System Log Display the system logs Setup Displays the client setup window Help Displays the help Show Hide button You can show and hide the Camera tree window Map tree window and Live Event window at once to click Show Hide button Resource Display Menu Description CPU Displays the current CPU usage of client Network ...

Страница 12: ...ivated in the network device Indicates Continuous recording Indicates sensor recording Indicates motion detection recording Indicates va event detection recording Indicates instant recording Displays when the audio input function is available in the network device Start Instant Playback This function is playback previous 1 minute image ...

Страница 13: ...13 Getting Started Pause playback Stop Instant Action Playback Recording Play backward or forward by double speed Start Instant Recording Enable PTZ Control Mode List refresh ...

Страница 14: ...rver recording server icon is displayed on the task bar Click the icon to start or stop server If you click the Open Recording Server the Recording Server Information window is displayed Camera Name Displays the Camera name Framerate Displays the frame rate The frame rate is the number of transportable frames per second Biterate Displays the Bit rate value Record Displays the recording status Stat...

Страница 15: ...ck the icon to start or stop server If you click the Open streaming Server the streaming Server Information window is displayed Camera Name Displays the Camera name Framerate Displays the frame rate The frame rate is the number of transportable frames per second Biterate Displays the Bit rate value Status Displays the connection status ...

Страница 16: ... the overview window Device Displays the number of registered IP Camera and DVR You can access directly to click Quick Access button Server Displays the number of registered Recording server and Streaming server You can access directly to click Quick Access button User Displays the number of registered User by User Group Administrator Power Normal You can access directly to click Quick Access butt...

Страница 17: ... on the Overview window The Device window is displayed 2 Click the Scan button After a few seconds the found device is are displayed 3 Select the device in the list If you want to register the all device check the Select All option 4 Click the Add button The Device Add Edit window is displayed 5 Specify the Device Type Device Name Address type IP Address Port User ID Password Encryption Stream Pro...

Страница 18: ...con on the Overview window The Device window is displayed 2 Click the Manual Add button The Device Add Edit window is displayed 3 Specify the Device Type Device Name Address type IP Address Port User ID Password Encryption Protocol and click the Select button then select the stream 4 Click the OK button to exit the window ...

Страница 19: ...ation the device manually 2 Select to DVR on the Device Type 3 Specify the Device Name IP Address Port User ID Password and Model IP Address can register IPv4 address only 4 Click Add button DVR Camera Add window is displayed 5 Select to desired camera channel and click OK to add device ...

Страница 20: ...d the device To create a device group under the selected folder do the following on the Camera Group Tree section 1 Click the right mouse button on the folder 2 Select the Add Group option The Group Edit window is displayed 3 Enter the group name 4 Select the device to add the group folder 5 Select the required device name that you want to group If you want to add the all device check the Select A...

Страница 21: ...Edit Group option The Group Edit window is displayed 3 Overwrite the existing group name with a new name of your want 4 Add or remove the device If you add the device select the device and click the button If you remove the device select the device on the group list and click the Remove button 5 Click the Apply button to confirm it Note You cannot edit the System folder Server Management Registrat...

Страница 22: ...vice List If you want to assign the all device check the Select All option 3 Select the recording server from the drop down list 4 Click the button If you want to release it select the device or check the Select All option and then click the button Current recording device Total recordable device Indicate the number of current assigned device and recordable device on the basis of license 5 Click t...

Страница 23: ...ngs on each setup page click the Apply button to confirm the settings General settings Server Information Shows the Server Name IP Address Access Port Playback Port and Assigned Device number Pre Post Event Recording Pre Event Time Specify the pre event recording time When the Event signal is detected the server is recording the data before the event during the setting time Post Event Time Specify...

Страница 24: ...ording drives 1 Click the Add Local Drive or Add Network Drive button 2 Set the detail options Add Local Drive options Server Harddisk Selects the local HDD drive of your recording server Directory Enter the folder name to save the recorded data files Add Network Drive options Drive Selects the network drive name Folder Enter the network drive address with folder name User ID Type the user ID for ...

Страница 25: ...g Check to enable the Storage device recording If you select this the Drive and Capacity options are activated Overwrite Select when allow the overwrite recording This function is possible when the selected Storage device has fully recorded Drive Select the recording drive Address Directory Displays the address and folder information of the selected drive Capacity You can set the limit data capaci...

Страница 26: ...ion and settings Calculate the storage Select device and click the Calculator button The IP Calculator window is displayed Click Calculate to confirm the enable recording days and storage space Schedule settings ...

Страница 27: ...within a designated time C V Recording starts automatically from the preset time When the object or event has been detected within a designated time change the continuous recording mode to VA event recording mode and recording starts automatically C S Recording starts automatically from the preset time When the sensor input is activated within a designated time change the continuous recording mode...

Страница 28: ... To deactivate the Recording Schedule 1 Choose the schedule in the Camera list 2 Click the Delete button in the Camera list Note If you select the Allocate to all Cameras option the connected device will be set to the same schedule User Management Registration the new user 1 Click the User icon of the Main menu or Overview window 2 Click the Add button The User Add Edit window is displayed 3 Speci...

Страница 29: ...the Surveillance Client Program PTZ Control Click the check box if you use the PTZ Control on the Surveillance Client Program Event Search Click the check box if you use the Event tab on the Surveillance Client Program 5 Click the Apply button to exit the window The registered user is displayed in the Users tab Edit the user 1 Click the User icon of the Main menu or Overview window 2 Select the us...

Страница 30: ... list 4 Click the button If you want to release it select the device or check the Select All option and then click the button 5 Click the OK button to exit the window Remote Setup settings You can set the device via the network 1 Click the Setup icon of the Main menu or Overview window 2 Select the device name 3 Click the Setup button The remote setup window is displayed 4 Set the options Note Aft...

Страница 31: ...e an event whenever movement occurs in the video image A total of 5 motion detection windows can be configured 1 Select Motion Detection window number from the drop down list 2 Click one point with the left mouse button on the preview window and drag drop to adjust the desired size The Motion detection window will appear in the video window If you set to all area click the All button 3 Set the Sen...

Страница 32: ...to use the deinterlacing function Maximum Frame Rate Select the frame rate NTSC 1 to 30 fps PAL 1 to 25 fps Quality Select the Quality VBR The bit rate may vary depending on the complexity of the video to meet the selected quality CBR The video quality may vary in order to preserve a constant bit rate Resolution Select the resolution of the video stream Normal IP Camera NTSC D1 720 x 480 HALF D1 7...

Страница 33: ...m 256 kbps to 10 240 kbps GOP Size Select the GOP size This setting is valid for H 264 VA Video Analytics Configuration settings Option You will need professional knowledge to set VA Configuration functions You must be careful to change the options Video analytics is possible to detect specific events Video analytics makes it possible to filter video when you defined events have been detected Acti...

Страница 34: ...th white color on the preview window Contour Check the box to display the object contour The object contour is displayed with blue color on the preview window contour check box enabled when contour activated in advanced parameters Trajectory Check the box to display the object trajectory The object trajectory is displayed with red color on the preview window Filter You can set the filter size for ...

Страница 35: ...ion is set as relatively low value system will track objects even though the similarities of objects between frames are low and vice versa Advanced Parameters For more detailed parameter settings use these options Object Detection Detection sensitivity Selects the sensitivity to detect the object If this option is set as relatively high value even a slight local change in the scene will be detecte...

Страница 36: ...ate If this parameter is not set detected objects will never be recognized as the environment selec tive update Speed Selects the blind update speed If this option is set as relatively high value objects with little movement will be recognized as the background fast and vice versa Device Tampering Sensitivity Selects the sensitivity of device tampering If this option is set as relatively low value...

Страница 37: ... the device have the VA function the Event Video Analytics icon is activated Rule settings Make a rule 1 Select the rule name from the Rule List drop down list 2 Select a name option 3 Overwrite the existing rule name with a new name of your want 4 Click the Rename button The new name is added in the Rule list Delete the rule 1 Select the rule name from the Rule List drop down list 2 Click the Del...

Страница 38: ...ent is activated Tampering Event When the device condition is changed such as the screening device or shaking the image and so on You can set this function for once 2 Select the event from the Event List drop down list Note If you want to change the event name select the Name option and overwrite the existing name with a new name Click the Rename button 3 Set the event area on the preview window u...

Страница 39: ... Max Count Use to delete the saved event 4 Click the Event Save button to save the settings Filtering maximum size of object Set the filtering size of the object The maximum filtering size is displayed with blue color on the preview window Width of object Adjusts the vertical filtering size of the object Height of object Adjusts the horizontal filtering size of the object Filtering minimum size of...

Страница 40: ...ade the all device check the Select All option 2 Click the Path button 3 Find and open the firmware file 4 Click the Upgrade button to update the firmware Note Multi device upgrade needs more time than single device upgrade So upgrade time has relation to number of device or VMS status But this operation is useful for management of much device ...

Страница 41: ...election icons When the icon is clicked the screen will be changed to split mode Choose the Map View division mode Map setup icon Click to setup the Map options Add Map Click to add the map Modify Map Click to modify the map Remove Map Click to remove the map Device Mapping Click to allocate and edit the map Map List Displays the imported Maps Map View Displays the registered Maps ...

Страница 42: ...Delete the Map 1 Select the required Map 2 Click the Delete button The selected Map is deleted Device Mapping 1 Select the map on the Map List 2 Drag and drop the device on the selected map after click the Device Mapping icon Rotate the device image 1 Select the map on the Map List and click the Device Mapping icon 2 Select the desired device and click mouse right button to select the Rotate menu ...

Страница 43: ... Date Indicates the date when the license is authorized Expire Date Indicates the date when current license is expired Total Devices Indicates the number of registerd all of device on the device list Recording Devices Indicates the number of assigned device on the Recording Server Note IP camera is counted 1 device as 1 and DVR is counted 1 device as 0 25 on the Recordable Device The Recordable De...

Страница 44: ...and Auto Logout Status Language Displays the language of the Management Tool Auto Login If you select Use you can start the Management Tool automatically as pre executed account Auto Logout The Management Tool is logged out automatically if you do not conduct the user mouse input during the Logout Time Software Information Displays the version of the Software Information ...

Страница 45: ...psolute Surveillance Surveillance Clicent Surveillance Client or click the Surveillance Clicent icon on your desktop The Surveillance Client login window is displayed Enter the Management Server IP User ID and Password Note that the default administrator user name and password are admin Surveillance Clicent window is displayed Using the icon button Using the Log view You can see the system log lis...

Страница 46: ...up settings Click the button The Client Setup window is displayed General Language Select the language DVR Playback If you configure the recording setting recording server and DVR is executed recording same time Select Recording Server or DVR when you request recorded data on the surveillance client OSD Check On or Off to select the OSD Guide Popup Check the Guide popup option to display popup whe...

Страница 47: ...ack Each video is buffered during set time And also each frame is displayed evenly in a certain time Buffering Time Adjusts the buffering time of the live video Note If you use this function the amount of buffer is increased and video is delayed as much as set time Therefore it is recommend not to occur the video delayed Video Buffer function is not supported to the DVR After setting of the Live B...

Страница 48: ...ision Hotspot Click the button The selected Hotspot channel is displayed purple border and image of selected channel is copied to the hotspot channel Sequence Click the button The Rotation window is displayed and view all the channels in sequence in the selected screen division mode Click or to allocate the layout what the desired division and information of device mapping ...

Страница 49: ...tree window Select the layout icon to browse the desired layout If you want to delete the layout select the layout and click mouse right button The popup menu is displayed and you can select delete to delete the layout Live 1 Click the Live tab to see the live view 2 Select registered device or group on the device tree and then drag and drop the Live view window 3 Mapping device will be connected ...

Страница 50: ... on the screen Device drag and drop function can not do when auto event function perform Using the PTZ remote button Click the button on the live view window Displays PTZ camera icon Button Function Remove the PTZ virtual remote control Use to pan tilt the camera Go to Home preset position To adjust the camera zoom To manually adjust the focus of a camera To manually adust the zoom pan tilt speed ...

Страница 51: ...ttons to setup the Camera This button does not appear on the screen if the login is other than the administrator Displays the Information Area Notes PTZ Control can not use the specific function depend on the model DVR is able to set the PTZ Control for OSD setting Click Enter Button on the OSD Control and set the position using by PTZ arrow button and Iris button PTZ is supported to USB Joystick ...

Страница 52: ...isplayed 3 Select the channel window you want to view 4 Select playback start time by using the time line and time input column When using time line to search a start time use the zoom in out icons for more detailed searches 5 Click the date icon and select the date The day is displayed in a green text when recorded data exists 6 Start playback and adjust the speed up to x8 by using the Jog Contro...

Страница 53: ...next by 30 seconds unit from current time Next 1 minutes Moves previous next by 1 minute from current time Next 5 minutes Moves previous next by 5 minutes from current time Event by Event Moves previous next by Event from current time Bookmark by Bookmark Moves previous next by Bookmark from current time Note It must to perform after change the multi division view If the recording server is DVR al...

Страница 54: ...ding server previous bookmark is deleted when modify the mode and date after setting the bookmark 11 Click the Search button Bookmark list of current device or DVR is displayed Note When you play back the recorded data the data could be intermittent according to the PC or Network condition How to Export the recorded data 1 Click the Export button The Export window will be displayed 2 Select Image ...

Страница 55: ... Export window is displayed Select a format and click Export to save the file Note The audio recording is not supported when the DVR Camera is recorded video on the recording server Therefore the exported file is not supported audio The exported video file where is recorded on recording server can be run the File player only Only the video data of playback time within 1 hour can be exported ...

Страница 56: ...ap tab click the Button Click page view icon to see the log search list Icon Description First Go to the first event log page Previous Go to the previous event log page Next Go to the next event log page Last Go to the last event log page After event search success when you mouse right click on the log list you can see the Go to Live Context Menu If you want to see the searched device in new live ...

Страница 57: ...alendar button and select the day and time The selectable days are displayed in green color 4 Click the Search button 5 Use Prev or Next to see the previous or next log list If you move to the beginning page of the log list click the First button 6 Click the Export button to download a text log file DVR Search 1 Select the search location to click the Setup button 1 1 If you want to DVR Search in ...

Страница 58: ... and time The selectable days are displayed in green color 4 Set the search area by mouse drag in preview for smart search 5 Choose the Sensitivity value 6 Click the Search Button 7 Click the button to stop the smart search Note DVR Search result has no thumbnail images How to Export the event log data 1 Click the Export button The Export window will be displayed 2 Click OK to save the text file ...

Страница 59: ...nge 1 Division to 4 Division Go to Live See the device of selected map in new live tab Go to Playback See the device of selected map in new playback tab Save Layout Save Current Layout Previous map Click this button to move to upper map Move When it activated you can move the map if map is zoom in Map Navigation Show the map path When you click map navigation context menu is displayed as map name ...

Страница 60: ...red popup the live streaming window Event Popup When the event is occurred icon changed from to and the live popup is displayed Event is not occurred in a certain time icon is changed from to If you can zoom in or zoom out using by the mouse wheel also you can zoom in or zoom out using by or button ...

Страница 61: ... the live video as streaming server The Video Management System does not activate properly Check your PC system Please use the recommended PC system with Video Management System program Do not use other applications with this Video Management System program Use the graphics card in your computer with the latest driver Repeat error message Unable to connect to device Reduce the CPU usage and Networ...

Страница 62: ...he Start Search field 3 If a prompt appears for the Diagnostic Tool click Yes 4 Select the Display tab The name of the Graphics card appears under Device 5 If the Direct3D Acceleration and DirectDraw Acceleration options are not enabled change them to enable To download the latest driver you need to visit the graphics card manufacturer s web site Some of the more common ones are nVidia www nvidia ...

Страница 63: ...time to load timetable data and to play video audio data from the recording server NAS Check that the usages of recording server NAS meets it s requirements and the network bandwidth usages At the same time while recording video audio data the reading of it may cause delay Fail to read Timetable data from the recording server NAS Check network drive setting for playback in the Recording Server Set...

Страница 64: ...k the network connection or check that a firewall is not blocking a Bonjour If firewall refused Bonjour or UDP Packet please set to the accept Bonjour and UDP Packet 3 Not supported port forwarding ex Unique value of device is only IP Address in VMS Device Search So VMS is not supported Port forwarding Too long Device Search time Check the CPU Usage If CPU usage is over 90 all of operation of VMS ...

Страница 65: ...ddress to 0 0 0 0 to resolve this conflict Can t network setting 1 For network setting Client VMS installed PC network and device network have to the same local area 2 Check that a firewall is not blocking a port number 81 81 port is used WSDL communication for network setup Please set to the accept 81 Port Can t IP setting by ARP_PING of device 1 For IP setting by ARP_PING client IP address and d...

Страница 66: ...eo Management System Live view has white screen after the window s sleep mode hibernate mode The Video Management System does not support window s sleep mode hibernate mode To resolve this problem please restart the Video Management System ...

Страница 67: ......

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