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Reference
Symptoms
Resolutions
The Video Management
System doesn’t run
“Can not execute the
Video Management
System. Please update
the Graphic Card Driver
to recent version.” with a
message from the start.
The Graphics card driver is more than 6 months old. For Video
Management System to run properly, the graphics card in your
computer has been updated with the latest driver. To find out
what graphics card is installed in your computer, a diagnostic
program called dxdiag can be used. DirectX version is 9.0 or
higher.
In Windows Vista, Windows 7
1. Select [Start].
2. Enter “dxdiag” in the Start Search field.
3. If a prompt appears for the Diagnostic Tool, click [Yes].
4. Select the Display tab. The name of the Graphics card
appears under Device.
5. If the “Direct3D Acceleration” and “DirectDraw
Acceleration” options are not enabled, change them to
enable.
To download the latest driver you need to visit the graphics card
manufacturer’s web site. Some of the more common ones are
• nVidia - www.nvidia.com
• ATI - www.amd.com
• S3 - http://www.s3graphics.com
To upgrade the graphics card drivers on your computer:
1. Download the driver from the manufacturers web site to your
hard drive
2. Make sure that there are no other programs running on your
computer.
3. Uninstall the existing drivers.
4. Run the installer and follow the wizard to install necessary
files.
5. Reboot to activate the change.
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