Phone Calls
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Note
: When you are roaming off the Nationwide Sprint Network, you may not receive notification of new
voicemail messages. Sprint recommends that you periodically check your voicemail by dialing 1 + area
code + your wireless phone number. When your voicemail answers, tap
and enter your password.
Roaming rates apply when you access voicemail while roaming off the Nationwide Sprint Network.
Note
: Your phone accepts messages even when it is turned off. However, your phone notifies you of new
messages only when it is turned on and you are in a Sprint service area.
Retrieve Your Voicemail Messages
You can review your messages directly from your wireless phone (using either traditional voicemail or
Visual Voicemail) or from any other touch-tone phone.
Use Traditional Voicemail to Access Your Messages
1. Tap
>
>
Dial
tab (if necessary).
2. Touch and hold
. If prompted, enter your voicemail password.
3. Follow the voice prompts to listen to and manage your voicemail messages.
Use Visual Voicemail to Access Your Messages
1. Tap
>
>
Voicemail
.
2. Tap an entry to listen to the message.
Note
: You are charged for airtime minutes when you are accessing your voicemail from your wireless
phone.
Use Another Phone to Access Messages
1. Dial your wireless phone number.
2. When your voicemail answers, tap the star key on the phone (
).
3. Enter your password.
Visual Voicemail
Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find the exact
message you are looking for without having to listen to every voicemail message first. This new feature
periodically goes out to your voicemail, and gathers the caller information from all of the current
voicemails. It then populates a list with the caller name and number, along with the length of time and
priority level of the voicemail message.
Set Up Visual Voicemail
Setting up Visual Voicemail follows many of the same procedures as setting up traditional Sprint
voicemail. You should set up your Sprint voicemail and personal greeting as soon as your phone is
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