112
Category
Sub-
Category
Question
Answer
Phone
Function
VPN
How do I set up a VPN?
VPN access configuration is different for
each company. To configure VPN access
from your phone, you must obtain the
details from your company’s network
administrator.
Phone
Function
Screen time
out
My screen turns off
after only 15 seconds.
How can I change the
amount of time for the
backlight to turn off?
1. From the Home screen, touch the
Menu Key
.
2. Touch
System settings
>
Display
from
the DEVICE.
3. Touch
Screen timeout
from SCREEN.
4. Touch the preferred screen backlight
timeout time.
Phone
Function
Wi-Fi &
mobile
network
When Wi-Fi and mobile
network are both
available, which service
will my phone use?
When using data, your phone may
default to the Wi-Fi connection (if Wi-Fi
connectivity on your phone is set to On).
However, there will be no notification
when your phone switches from one to
the other.
To know which data connection is being
used, view the mobile network or Wi-Fi
icon at the top of your screen.
Phone
Function
Home screen
Is it possible to remove
an application from the
Home screen?
Yes. Just touch and hold the icon until
the trash can icon appears at the top
and center of the screen. Then, without
lifting your finger, drag the icon to the
trash can.
FAQ