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TROUBLESHOOTING
Odour
Drying
After the washing,
there's a scum on the
cloth.
You need to clean the inside of the ezDispense system.
• When using both dispensers for liquid detergent, make sure to run the
ezDispense Nozzle Clean
in advance.
Detergent, softener
leaks from the lid of
the ezDispense
compartments.
You need the ezDispense compartment's horizontal maintenance.
• Leakage occurs when the
ezDispense
compartment is tilted. Slide the
ezDispense
compartment out or in slowly and use both hands for safety.
The lid isn't fully closed.
• Securely close the lids to the
ezDispense
compartments. Be careful not to
lose the lids.
Symptoms
Possible Cause & Solution
Musty or mildewy
odour in appliance
Inside of drum is not cleaned properly.
• Run the
Tub Clean
function regularly.
Odours can occur if the drain hose is not properly installed, causing
siphoning (water flowing back inside of the appliance).
• When installing the drain hose, make sure that it does not get kinked or
blocked.
If the detergent dispenser is not cleaned regularly, odours can occur
from mold or foreign substances.
• Remove and clean the detergent dispenser, especially the top and bottom
of the dispenser’s opening.
Symptoms
Possible Cause & Solution
Dry problem
Check water supply tap.
• Do not overload. Check that the washing machine is draining properly to
extract adequate water from the load. When load of laundry is too small to
tumble properly. Add a few towels.
• Turn off water supply tap.
Drying time is too long. The ambient temperature is low.
• Make sure the temperature is allowable range.
Symptoms
Possible Cause & Solution
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