Fax-related error messages
Phone Line Busy
These are possible solutions. Try one or more of the following:
Change redial settings
The printer automatically redials three times at 2-minute intervals. You can change the default settings to redial up
to five times at intervals up to 8 minutes.
To change the redial settings:
1
From the control panel, press
or
repeatedly until
Fax
is highlighted.
2
Press .
3
Press
or
repeatedly until the
Fax Setup
submenu is highlighted.
4
Press .
5
Press
or
repeatedly until the
Dialing and Sending
submenu is highlighted.
6
Press .
7
To change the length of time between redials:
a
Press
or
repeatedly until you reach
Redial Time
.
b
Press
or
repeatedly until the setting you want appears.
c
Press
to save.
8
To change the number of times the printer will redial:
a
Press
or
repeatedly until you reach
Redial Tries
.
b
Press
or
repeatedly until the setting you want appears.
c
Press
to save.
Schedule to resend fax at a later time
See “Sending a broadcast fax at a scheduled time” on page 76.
Fax Error
The fax machines have stopped communicating.
Resend the fax. There may have been a problem with the quality of the telephone line connection.
Failed to Connect
These are possible solutions. Try one or more of the following:
Use phone line checklist
•
Resend the fax. There may have been a problem with the quality of the telephone line connection.
•
Place a test call to the telephone number to which you want to send a fax to make sure that it is working correctly.
•
If the telephone line is being used by another device, wait until the other device is finished before sending the
fax.
Troubleshooting
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