background image

Phone Line Busy

These are possible causes and solutions. Try one or more of the following:

C

HANGE

 

REDIAL

 

SETTINGS

The printer automatically redials three times at 2-minute intervals. You can change the default settings to redial
up to five times at intervals up to 8 minutes.

To change the redial settings:

1

From the control panel, press 

Fax Mode

.

2

Press  .

3

Press 

 or 

 repeatedly until 

Fax Setup

 appears.

4

Press 

.

5

Press 

 or 

 repeatedly until 

Dialing and Sending

 appears.

6

Press 

.

7

To change the number of times the printer will redial:

a

Press 

 or 

 repeatedly until 

Redial Attempts

 appears.

b

Press 

.

c

Press 

 or 

 repeatedly until the setting you want appears.

d

Press 

.

8

To change the length of time between redials:

a

Press 

 or 

 repeatedly until 

Redial Time

 appears.

b

Press 

.

c

Press 

 or 

 repeatedly until the setting you want appears.

d

Press 

.

S

CHEDULE

 

TO

 

RESEND

 

FAX

 

AT

 

A

 

LATER

 

TIME

See “Sending a broadcast fax at a scheduled time” on page 26.

Phone Line Error

These are possible causes and solutions. Try one or more of the following:

R

EVIEW

 

DIGITAL

 

PHONE

 

SERVICE

 

CHECKLIST

The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone
services can be used.

If you are using an ISDN telephone service, connect the printer to an analog telephone port (an R-interface
port) on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN
provider.

If you are using DSL, connect to a DSL filter or router that will support analog use. For more information, contact
your DSL provider.

Troubleshooting

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Содержание X5400 Series

Страница 1: ...X5400 Series All In One Fax Guide 2007 www lexmark com...

Страница 2: ......

Страница 3: ...Fax 20 Loading original documents on the scanner glass 21 Loading original documents into the Automatic Document Feeder 22 Sending a fax 24 Entering a fax number 24 Sending a fax using the software 2...

Страница 4: ...reports 39 Ordering Cartridges 41 Ordering print cartridges 41 Troubleshooting 42 Setup Troubleshooting 42 Incorrect language appears on the display 42 Power button is not lit 42 Software does not in...

Страница 5: ...iption Where to find North America Where to find rest of world Telephone support Call us at US 1 800 332 4120 Monday Friday 8 00 AM 11 00 PM EST Saturday Noon 6 00 PM EST Canada 1 800 539 6275 Support...

Страница 6: ...ed Warranty Information Lexmark International Inc furnishes a limited warranty that this printer will be free of defects in materials and workmanship for a period of 12 months after the original date...

Страница 7: ...DF paper guide Keep paper straight when feeding into the ADF 6 Automatic Document Feeder ADF Scan copy orfaxmultiple pageletter legal andA4 size documents 7 Automatic Document Feeder ADF exit tray Hol...

Страница 8: ...printer Note Remove the plug to access the port 5 LINE port LINE Connect the printer to an active telephone line to send and receive faxes The printer must be connected to this telephone line to rece...

Страница 9: ...lands France Portugal To connect your printer to an answering machine or other telecommunications equipment use the telephone line adapter included in the box with the printer 1 Connect one end of the...

Страница 10: ...the printer by the adapter as shown will not function properly 2 Connect your telecommunications equipment directly to the EXT port on the back of the printer Warning Potential Damage Do not touch cab...

Страница 11: ...egion specific equipment that you connect to the printer by the adapter as shown will not function properly 2 Connect your telecommunications equipment directly to the EXT port on the back of the prin...

Страница 12: ...p steps If you want a digital connection such as ISDN DSL or ADSL a third party device such as a DSL filter is required You do not need to attach the printer to a computer but you do need to connect i...

Страница 13: ...essages and faxes Note Setup steps may vary depending on your country or region For more information on connecting the printer to telecommunications equipment see the related topic Using an RJ11 adapt...

Страница 14: ...ting directly to a telephone wall jack Connect the printer directly to a telephone wall jack to send and receive faxes without using a computer 1 Make sure you have a telephone cord and a telephone wa...

Страница 15: ...e product and a telephone wall jack 2 Connect one end of the telephone cord into the LINE port of the printer 3 Connect the other end of the telephone cord into the N slot of an active telephone wall...

Страница 16: ...r with a modem to send faxes from the software application Note Setup steps may vary depending on your country or region For more information on connecting the printer to telecommunications equipment...

Страница 17: ...our telephone is located to make copies or to send and receive faxes without using a computer Note Setup steps may vary depending on your country or region For more information on connecting the print...

Страница 18: ...ever this method of dialing may not work if the PBX telephone system uses a dial tone that is not recognizabletomostfaxmachines The DialingwhilebehindaPBX featureenablestheprintertodialthefaxnumber wi...

Страница 19: ...andtorequestanR interfaceport contactyourISDNprovider If you are using DSL connect to a DSL filter or router that will support analog use For more information contact your DSL provider If you are usin...

Страница 20: ...agazine clippings Note If you want to customize fax settings Using the control panel see Understanding the Fax menu on page 33 Using the computer see Customizing settings using the Fax Setup Utility o...

Страница 21: ...os text documents magazine articles newspapers and other publications You can scan a document for faxing 1 Make sure the computer and the printer are on 2 Open the top cover 3 Place the original docum...

Страница 22: ...is not curled Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the Automatic Document Feeder ADF Place these items on the scanner glas...

Страница 23: ...per A4 paper Legal size paper You adjust the paper guide on the Automatic Document Feeder ADF tray to the width of the original document Theoriginaldocumentisloadedfacedown topedgefirst until you hear...

Страница 24: ...nhowtoaddSpeedDialorGroupDialnumbers using the computer see Setting up Speed Dial on page 39 ForinstructionsonhowtoaddSpeedDialorGroupDialnumbers using the control panel see Using the Phone Book on pa...

Страница 25: ...m the Speed Dial or Group Dial list For more information see Entering a fax number on page 24 Note To set up Speed Dial see Setting up Speed Dial on page 39 5 If you want to send a fax to a group of n...

Страница 26: ...Group Dial list For more information see Entering a fax number on page 24 13 If needed repeat step 12 and press until a maximum of 30 fax numbers have been entered 14 Press Start Color or Start Black...

Страница 27: ...printer supports two distinct Caller ID patterns Pattern 1 FSK and Pattern 2 DTMF Depending on the country or region you live in and the telecommunications company you subscribe to you may need to swi...

Страница 28: ...s select the settings you want from the drop down lists 7 To set the number of telephone rings before the printer automatically receives faxes select a setting from the Pick up on the drop down list i...

Страница 29: ...wantfromthe Faxforwarding drop down list 6 Enter the number to which you want to forward the fax Notes You can include a calling card number as part of the fax number A fax number can include up to 64...

Страница 30: ...iew phonebook 4 To modify the Phone Book select an option enter the new information and click OK Use this To New Contact Create a new Phone Book entry New Group Create a new Group Phone Book entry Edi...

Страница 31: ...The following screen appears Using Fax 31...

Страница 32: ...nversion line select ON to match the resolution setting of the receiving fax machine Ringing and Answering Select incoming call options Select auto answer options Select whether you want to forward a...

Страница 33: ...her setting selections 10 Press Start Color or Start Black Use this To Quality Adjust the quality of a fax you are sending Phone Book Add edit and print names and fax numbers of individuals or groups...

Страница 34: ...panel comes on When the number of rings you set is detected the printer automatically receives the incoming fax Setting up a fax header During the initial setup of your printer you were prompted to en...

Страница 35: ...ss press or repeatedly until AM PM or 24hr appears 27 Press to save the setting Setting up a fax footer 1 From the control panel press Fax Mode 2 Press 3 Press or repeatedly until Fax Setup appears 4...

Страница 36: ...de Enable Fax Blocking 6 If you want to block faxes from specific phone numbers a Click Manage Block List b Click New c Enter a phone number in the Fax Identifier field and corresponding contact name...

Страница 37: ...lick Programs or All Programs Lexmark X5400 Series c Click Productivity Studio The Productivity Studio screen appears d Click the Fax icon 2 When the Fax Solutions Software appears as shown use the I...

Страница 38: ...efix to be dialed before each telephone number 6 Click OK to save the setting Setting the distinctive ring Distinctive ring is a service provided by some telephone companies that assigns multiple phon...

Страница 39: ...e list b Type in a fax number c Place the cursor in the Contact Name field d Type in a contact name e Add fax numbers as needed following the steps above on lines 2 89 6 To add a fax group a Scroll do...

Страница 40: ...4 From the Display drop down list select Sent and Outgoing Faxes Received or Incoming Faxes 5 Choose a date range 6 Click Print Using Fax 40...

Страница 41: ...cartridge 28A 175 Black cartridge2 28 175 High yield black cartridge 34 500 Color cartridge 29A 150 Color cartridge2 29 150 High yield color cartridge 35 475 Photo cartridge 31 Not applicable 1 Values...

Страница 42: ...he display 2 Press to save SELECT A DIFFERENT LANGUAGE AFTER INITIAL SETUP 1 From the control panel press Copy Mode 2 Press 3 Press or repeatedly until Tools appears 4 Press 5 Press or repeatedly unti...

Страница 43: ...Service Pack 3 or later CHECK YOUR SYSTEM REQUIREMENTS Check that your computer meets the minimum system requirements listed on the printer box CHECK USB CONNECTION 1 Check the USB cable for any obvio...

Страница 44: ...ay need to remove and reinstall the printer software 1 Click Programs or All Programs Lexmark X5400 Series 2 Select Uninstall 3 Follow the instructions on the computer screen to remove the printer sof...

Страница 45: ...If you hear a dial tone connect the printer to that wall jack REVIEW DIGITAL PHONE SERVICE CHECKLIST The fax modem is an analog device Certain devices can be connected to the printer so that digital...

Страница 46: ...yourtelephone company to obtain the keypad sequence for temporarily disabling Call Waiting DO YOU HAVE VOICE MAIL SERVICE Voice mail offered through your local telephone company may disrupt fax transm...

Страница 47: ...ing LOAD PAPER Load paper to print any faxes that have been stored in the printer CHECK THE AUTO ANSWER BUTTON If the Auto Answer light is on The printer will answer after the preset number of telepho...

Страница 48: ...l Create appears 10 Press 11 Enter the prefix to be dialed before each telephone number 12 Press Check Speed Dial number Check to make sure Speed Dial has been programmed for the number that you wish...

Страница 49: ...k that the quality of the original document is satisfactory Resend the fax There may have been a problem with the quality of the telephone line connection Increase the fax scan resolution CHECK INK Ch...

Страница 50: ...HONE LINE Resend the fax There may have been a problem with the quality of the telephone line connection LOWER THE TRANSMISSION SPEED 1 From the control panel press Fax Mode 2 Press 3 Press or repeate...

Страница 51: ...gth of time between redials a Press or repeatedly until Redial Time appears b Press c Press or repeatedly until the setting you want appears d Press SCHEDULE TO RESEND FAX AT A LATER TIME See Sending...

Страница 52: ...n on faxing when using a PBX telephone service see Setting up to fax while behind a PBX on page 18 CHECK PHONE LINE If the telephone line is being used by another device wait until the other device is...

Страница 53: ...ges in the products or the programs described may be made at any time References in this publication to products programs or services do not imply that the manufacturer intends to make these available...

Страница 54: ...eement are commercial computer software and documentation developed exclusively at private expense Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International Inc regist...

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