Troubleshooting
53
Troubleshooting
DOS print job does
not print
Check the following items:
1
From the printer's Control Program, click
the Options Tab.
2
Make sure Disable CJ5700 DOS Printing is
not checked.
•
Make sure Spool MS-DOS print jobs is
selected:
1
Open the Printer Driver Properties folder:
a
In the Windows Printer Folder, right-
click the Lexmark 5700 Series icon.
b
In the sidebar menu, click Properties.
c
Choose the Details Tab.
2
Click the Port Settings button.
3
Make sure Spool MS-DOS print jobs is
checked.
4
Click OK.
•
If you send a second DOS print job before the
first DOS print job has finished processing,
neither job will print. Normally, a job is
finished processing when the first page of the
job prints.
•
Also, make sure the Lexmark 5700 Series is
set as your default printer driver.
Intermittent printing
See “Bidirectional communications problems” on
page 44.
Old document prints
with different fonts
When you print a document formatted for a
different printer, Windows may substitute different
fonts. Line breaks and page breaks may change
also. Use the software application that created the
document to fix these problems, then save your
changes for the next time you print.
Parallel cable
interface problems
See “Bidirectional communications problems” on
page 44.
Problems
Solutions
5700.book : trouble.fm Page 53 Thursday, July 16, 1998 3:49 PM
Содержание Photo Jetprinter 5770
Страница 1: ...Lexmark Photo Jetprinter 5770 User Guide ...
Страница 6: ...Contents vi Contents ...
Страница 26: ...Loading paper and other media 20 Loading paper and other media ...
Страница 40: ...Caring for your print cartridges 34 Caring for your print cartridges ...
Страница 48: ...Printing from DOS 42 Printing from DOS ...
Страница 76: ...Ordering Supplies 70 Ordering Supplies ...
Страница 84: ...Notices 78 Notices ...
Страница 88: ...Statement of Limited Warranty 82 Statement of Limited Warranty ...
Страница 94: ...Index 88 Index ...