Troubleshooting
47
Troubleshooting
Printhead failure
Any of these problems can cause the Printhead Failure
message to appear:
•
The print cartridge carrier contacts are dirty
•
The print nozzles on the print cartridge are dirty
•
There is a problem with the Color, Black, or Photo
print cartridge
To begin troubleshooting the problem:
1
Clean the print cartridge carrier contacts and wipe
the print cartridge print nozzles of both print
cartridges.
For help, see “Cleaning print cartridge carrier
contacts” on page 32 and “Wiping the print
nozzles and contacts” on page 30.
2
Reinstall both print cartridges in the printer.
3
Print a test page.
a
From the printer's Control Program, click
the Status Tab.
For help opening the Control Program, see
“Opening the Control Program” on page 8.
b
Click Print Test Page.
5700.book : trouble.fm Page 47 Thursday, July 16, 1998 3:49 PM
Содержание Photo Jetprinter 5770
Страница 1: ...Lexmark Photo Jetprinter 5770 User Guide ...
Страница 6: ...Contents vi Contents ...
Страница 26: ...Loading paper and other media 20 Loading paper and other media ...
Страница 40: ...Caring for your print cartridges 34 Caring for your print cartridges ...
Страница 48: ...Printing from DOS 42 Printing from DOS ...
Страница 76: ...Ordering Supplies 70 Ordering Supplies ...
Страница 84: ...Notices 78 Notices ...
Страница 88: ...Statement of Limited Warranty 82 Statement of Limited Warranty ...
Страница 94: ...Index 88 Index ...