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Solve scan unit problems
OptraImage 212/222, 312/322, Color 1200, T612
Problem
Solution
Paper jams during scanning
1
Open the ADF unit.
2
Pull out the jammed paper carefully.
3
Close the ADF unit.
See “Clearing a paper jam in the ADF” on
More than one sheet of paper was
fed into the scan unit
1
Open the ADF unit.
2
Remove the multifed sheets of paper.
3
Close the ADF unit.
4
Flatten the paper corners and edges;
loosen the paper before reloading it in the
paper guide.
5
Check the feeding roller condition. Clean
if necessary.
Paper skewed in the scan unit
•
Check the feeding roller condition. Clean
if necessary.
•
Use the paper guide when feeding the
paper.
When I power on the scan unit, it
makes noises and will not stand
ready
Make sure you:
•
Remove the shipping retainer from the
scan unit.
•
Place the scan unit on a flat desktop
surface.