Action
Yes
No
Step 3
a
Load paper from a fresh package.
Note:
Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b
Print the document.
Do horizontal dark lines still appear on prints?
Go to step 4.
The problem is
solved.
Step 4
a
Remove, and then reinstall the imaging unit.
Warning—Potential Damage:
Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage:
Do not touch the
photoconductor drum. Doing so may affect the quality of
future print jobs.
b
Print the document.
Do horizontal dark lines still appear on prints?
Go to step 5.
The problem is
solved.
Step 5
a
Replace the imaging unit.
b
Print the document.
Do horizontal dark lines still appear on prints?
Contact
customer
support
.
The problem is
solved.
Horizontal white lines
L
eading
edge
Trai
l
ing
edge
Note:
Before solving the problem, print the print quality test pages. From the control panel, navigate to
Settings
>
Troubleshooting
>
Print Quality Test Pages
.
Action
Yes
No
Step 1
a
Make sure that your software program is using a correct fill
pattern.
b
Print the document.
Do horizontal white lines still appear on prints?
Go to step 2.
The problem is
solved.
Troubleshooting
83
Содержание MX320 Series
Страница 1: ...MX320 Series User s Guide December 2016 www lexmark com Machine type s 7017 Model s 236 ...
Страница 62: ...5 Insert the imaging unit Note Use the arrows inside the printer as guides Clearing jams 62 ...
Страница 118: ...Product Information Guide March 2018 www lexmark com Lexmark Confidential until announced ...
Страница 121: ...Lexmark Confidential until announced Contents 4 ...