R
EDUCE
THE
COMPLEXITY
OF
THE
JOB
Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity
of images, and the number of pages in the job.
M
AKE
SURE
THE
PRINTER
HAS
ENOUGH
MEMORY
Add printer memory.
Solving option problems
Option does not operate correctly or quits after it is installed
These are possible solutions. Try one or more of the following:
R
ESET
THE
PRINTER
Turn the printer off, wait for about 10 seconds, and then turn the printer on.
C
HECK
TO
SEE
IF
THE
OPTION
IS
CONNECTED
TO
THE
PRINTER
1
Turn the printer off.
2
Unplug the printer.
3
Check the connection between the option and the printer.
M
AKE
SURE
THE
OPTION
IS
INSTALLED
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not
listed, reinstall it.
M
AKE
SURE
THE
OPTION
IS
SELECTED
From the program you are using, select the option. Mac OS 9 users should make sure the printer is set up in the
Chooser.
Drawers
These are possible solutions. Try one or more of the following:
M
AKE
SURE
THE
PAPER
IS
LOADED
CORRECTLY
1
Pull the tray completely out.
2
Check for paper jams or misfeeds.
3
Make sure the guides are aligned against the edges of the paper.
4
Insert the tray.
Troubleshooting
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