Lexmark 120n - E B/W Laser Printer Скачать руководство пользователя

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Print quality problems

Troubleshooting

Light print

• The Toner Darkness setting is too

light.

• The paper being used does not

meet printer specifications.

• The toner cartridge is low.
• The toner cartridge is defective.

• Select a different Toner Darkness

setting from the printer driver before
sending the job to print.

• Load paper from a new package.
• Avoid textured paper with rough

finishes.

• Make sure paper loaded in the tray

is not damp.

• Replace the toner cartridge.

Dark print

• The Toner Darkness setting is too

dark.

• The toner cartridge is defective.

• Select a different Toner Darkness

setting from the printer driver before
sending the job to print.

• Replace the toner cartridge.

Poor transparency print quality

(Print has inappropriate light or dark
spots, toner is smeared, or horizontal
or vertical light bands appear.)

• The transparencies being used do

not meet printer specifications.

• The Form Type setting in the printer

driver is set to a media other than
transparency.

• Use only transparencies

recommended by the printer
manufacturer (use care not to touch
transparency surfaces with your
fingers).

• Make sure the Form Type setting is

set to transparency.

Toner specks

• The toner cartridge is defective.
• The fuser is worn or defective.
• Toner is in the paper path.
• The long-life photoconductor kit is

exhausted.

• Replace the toner cartridge.
• Replace the fuser

• Call for service.
• Replace the long-life

photoconductor kit.

Toner rubs off paper easily when
sheets are handled

• The Paper Texture setting is wrong

for the type of paper or specialty
media being used.

• The Paper Weight setting is wrong

for the type of paper or specialty
media being used.

• The fuser is worn or defective.

• Change the Paper Texture

†

from

Normal to Smooth or Rough.

• Change the Paper Weight

†

from

Plain to CardStock (or other
appropriate weight).

• Replace the fuser

Gray background

• The Toner Darkness setting is too

dark or too light.

• The toner cartridge is defective.
• The long-life photoconductor kit is

exhausted.

• Select a different Toner Darkness

setting from the printer driver before
sending the job to print.

• First, remove and reset the toner

cartridge. If problem persists,
replace the toner cartridge.

• Replace the long-life

photoconductor kit.

Symptom

Cause

Solution

To replace the fuser, call a service technician.

†

This setting can be changed using the Local Printer Setup Utility (Windows), or through Printer Settings (Macintosh).
See Software and Documentation CD for additional information.

ABCDE
ABCDE
ABCDE

Содержание 120n - E B/W Laser Printer

Страница 1: ...rk and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries 2005 Lexmark International Inc All rights reserved 740 West New Circle Road Lexington Kentucky 40550 E120 E120n ...

Страница 2: ... infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the manufacturer are the user s responsibility 2005 Lexmark International Inc All rights reserved UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under t...

Страница 3: ...oosing appropriate print media 46 Paper 46 Preprinted forms and letterhead 47 Transparencies 47 Envelopes 47 Labels 47 Card stock 48 Storing print media 48 Loading print media into Tray 1 48 Loading print media into the priority feeder 51 Preventing jams 52 Clearing jams 53 Chapter 4 Printing tasks 58 Printing from the priority feeder 59 From a Windows computer 59 From a Macintosh computer 60 Prin...

Страница 4: ... toner cartridge notice 74 Recycling Lexmark products 74 Chapter 6 Troubleshooting 75 General problems 76 Print quality problems 78 Notices 82 Licensing Notice 82 Conventions 82 Electronic emission notices 82 Noise emission levels 83 ENERGY STAR 83 Waste from Electrical and Electronic Equipment WEEE directive 83 Laser notice 84 Statement of Limited Warranty for Lexmark E120 and Lexmark E120n 84 In...

Страница 5: ...rity tray until the supply is emptied and then pick from Tray 1 to complete a print job Tray 1 has a dual action slide with an adjustable guide built into the bottom of the tray The white rectangular piece slide can be pulled out or pushed in to adjust to different print media sizes There is a paper support on top of the printer which can be flipped out to assist with smooth paper stacking in the ...

Страница 6: ... the printer on the right The network model Lexmark E120n has an Ethernet port located just below the USB port Note All future references to the printer refer equally to both models The base model Lexmark E120 has two lights and two buttons Rear door release Power button Power cord port USB port Ethernet port E120n only Cable lock access point Rear door Cancel Error Continue Ready Data ...

Страница 7: ...the E120n model Press and release Continue to resume printing Press the Continue button from the Ready state to print menu and network setup pages Press and release Cancel to cancel the current job Press and hold Cancel until all lights come on to reset Ready Data Load Remove Paper Error Continue Cancel Toner Low Replace PC Kit Paper Jam ...

Страница 8: ...20 operator panel lights 10 Operator panel codes for the Lexmark E120 12 Overview of the Lexmark E120n operator panel 25 Understanding the Lexmark E120n operator panel lights 26 Operator panel codes for the Lexmark E120n 28 Using the printer resident Web page 43 Printing the menu settings and network setup page 44 Restoring factory defaults 44 ...

Страница 9: ...rinter is reset or when a printer setting is changed in the menus both lights cycle To learn more about the panel lights or to determine the status of the printer when lights are on see Understanding the Lexmark E120 operator panel lights Press and release Continue to resume printing Press and release Continue twice quickly to display the secondary light sequence Press Continue from the Ready stat...

Страница 10: ...y Data Error Ready Power Saver Busy Waiting Cancel job Reset printer Flushing buffer Invalid engine code Ready Data light blinks once Not ready Ready Data light blinks once Printing font list or menu settings page Programming engine code or system code Restoring factory defaults Cartridge region mismatch Ready Data light blinks four times Missing cartridge Defective cartridge detected Ready Data l...

Страница 11: ...ight blinks five times Jam in the printer paper path Ready Data light blinks ten times Jam in Tray 1 priority feeder Ready Data light blinks four times Short paper Ready Data light blinks three times Toner low Ready Data light blinks eight times Replace long life photoconductor kit Ready Data light blinks once Service error secondary Ready Data light blinks ten times Primary light sequence Seconda...

Страница 12: ...ary and secondary light sequences and what can be done to clear them Primary Codes Ready Power Saver Light sequence Ready Data On Message Printer is ready to receive and process data Printer is in Power Saver mode Printer is functioning properly Note To change the Power Saver setting use the Local Printer Setup Utility see Software and Documentation CD ...

Страница 13: ...s to print The ready light blinks as pages print The Ready light is on when printing stops Press and release to cancel job Press and hold to reset printer Receiving processing data Wait for message to clear Press and release to stop processing Press and hold to reset printer Light sequence Error Blinking Message Printer is waiting until a print timeout occurs or until additional data is received S...

Страница 14: ... the user changes it or until the user restores the factory default settings Solution Press and hold to reset printer Light sequence Ready Data On Error On Message Printer is flushing a print job Solution Wait for message to clear Light sequence Error On Secondary light sequence Press twice quickly to see the secondary light sequence Ready Data Blinks once Message The internal engine code has not ...

Страница 15: ... is offline Solution Press to return to Ready or Busy state Press and release to cancel job Press and hold to reset printer Light sequence Ready Data Blinking Message The font list or menu settings page is being printed Solution Wait for message to clear Light sequence Ready Data On Error On Message New code is being programmed into the engine or firmware Solution Wait for message to clear When pr...

Страница 16: ... light sequence Press twice quickly to see the secondary light sequence Ready Data Blinks four times Message The toner cartridge being used is not programmed for the specific region Solution Remove the toner cartridge and install a new toner cartridge that is programmed for the same region as your printer See the back of the printer for a label with your printer region location See Ordering suppli...

Страница 17: ...tion First check to see if a toner cartridge is installed If the toner cartridge is properly installed check to see if a long life photoconductor kit is installed If the toner cartridge or the long life photoconductor kit is missing install the missing item If both are properly installed then remove the defective toner cartridge Light sequence Error On Secondary light sequence Press twice quickly ...

Страница 18: ...job some print data may be lost To avoid this error in the future Reduce complexity of the page by reducing the amount of text or graphics Set Page Protect to On in the Local Printer Setup Utility see Software and Documentation CD Light sequence Error On Secondary light sequence Press twice quickly to see the secondary light sequence Ready Data Blinks five times Message During power on cycle the p...

Страница 19: ...gain If not successful Press to clear message and continue processing the job some print data may be lost To avoid this error in the future Reduce complexity of the page by reducing the amount of text or graphics Set Page Protect to On in the Local Printer Setup Utility see Software and Documentation CD Light sequence Error Blinking Secondary light sequence Press twice quickly to see the secondary...

Страница 20: ...nt job Press and hold to reset printer Light sequence Error Blinking Secondary light sequence Press twice quickly to see the secondary light sequence Ready Data Blinks three times Message Printer is processing data but the memory used to store pages is full Solution Press to clear message and continue printing job may not print correctly Press and release to cancel print job Press and hold to rese...

Страница 21: ...on Press to clear message Printer discards all jobs previously sent Enable the USB port by selecting a value other than Disabled for the USB Buffer item in the Local Printer Setup Utility see Software and Documentation CD Light sequence Error Blinking Secondary light sequence Press twice quickly to see the secondary light sequence Ready Data Blinks ten times Error On Message A jam has occurred at ...

Страница 22: ...the jam location view the secondary light sequence Light sequence Error Blinking Secondary light sequence Press twice quickly to see the secondary light sequence Ready Data Blinks four times Error On Message A jam has occurred in Tray 1 priority feeder Solution See Clearing jams on page 53 for more information Primary light sequence Secondary light sequence ...

Страница 23: ...on CD Press to clear message and continue the job Press to cancel print job Light sequence Error Blinking Secondary light sequence Press twice quickly to see the secondary light sequence Ready Data Blinks eight times Message Printer is ready to receive and process data In addition toner in the toner cartridge is getting low Solution Press to clear message and continue processing job Remove the ton...

Страница 24: ...place the long life photoconductor kit See Changing the long life photoconductor kit on page 71 for help Light sequence Ready Data Blinking Error Blinking Secondary light sequence Press twice quickly to see the secondary light sequence Ready Data Blinks ten times Message Printer has a service error and printing has stopped Solution Turn printer off and back on If lights are still blinking contact ...

Страница 25: ...s performed Also when the printer is reset or when a printer setting is changed in the menus all lights cycle To learn more about the panel lights or to determine the status of the printer when lights are on see Understanding the Lexmark E120n operator panel lights Press and release Continue to resume printing Press and release Continue twice quickly to display the secondary light sequence Press a...

Страница 26: ...or more information Light sequence Primary light sequence Secondary light sequence Message Continue Ready Data Toner Low Replace PC Kit Load Remove Paper Paper Jam Error Continue Ready Data Toner Low Replace PC Kit Load Remove Paper Paper Jam Error Ready Power Saver Busy Resolution reduced Waiting Cancel job Reset printer Flushing buffer Invalid engine code Not ready Printing font list or menu set...

Страница 27: ...st interface disabled Jam at the input sensor Jam between the input and exit sensors Jam at printer exit sensor Jam in Tray 1 priority feeder Resource save off Short paper Toner low Long life photoconductor kit life warning Replace long life photoconductor kit Primary light sequence Secondary light sequence Message Continue Ready Data Toner Low Replace PC Kit Load Remove Paper Paper Jam Error Cont...

Страница 28: ...e Service error Light sequence Ready Data On Message Printer is ready to receive and process data Printer is in Power Saver mode Printer is functioning properly Note To change the Power Saver setting use the Local Printer Setup Utility see Software and Documentation CD Primary light sequence Secondary light sequence Message Continue Ready Data Toner Low Replace PC Kit Load Remove Paper Paper Jam E...

Страница 29: ...eady light is on when printing stops Press and release to cancel job Press and hold to reset printer Receiving processing data Wait for message to clear Press and release to stop processing Press and hold to reset printer Light sequence Ready Data Blinking Error Blinking Message Printer is processing data or printing pages but the resolution of a page in current job is reduced from 600 dots per in...

Страница 30: ...ress and hold to reset printer Light sequence Continue On Ready Data On Toner Low Replace PC Kit On Load Remove Paper On Paper Jam On Error On Message Current job is canceled Printer is resetting to the user default settings All active print jobs are canceled A user default setting remains in effect until the user changes it or until the user restores the factory default settings Solution Press an...

Страница 31: ...gine code has not been programmed or the programmed code is not valid Solution Download valid engine code Light sequence Continue On Ready Data On Error On Message Printer is not ready to receive or process data or the printer port is offline Solution Press to return to Ready or Busy state Press and release to cancel job Press and hold to reset printer Light sequence Ready Data Blinking Message Th...

Страница 32: ... sequence Continue On Ready Data On Toner Low Replace PC Kit On Load Remove Paper On Paper Jam On Error On Message Printer is resetting to the original factory default settings Solution Wait for message to clear Light sequence Toner Low Replace PC Kit Blinking Error Blinking Message The toner cartridge being used is not programmed for the specific region Solution Remove the toner cartridge and ins...

Страница 33: ...oor Light sequence Toner Low Replace PC Kit On Error Blinking Message Printer has detected a refilled Return Program toner cartridge has been installed Solution Remove current toner cartridge and install a new toner cartridge Light sequence Error On Message Door is open Solution Close the open door ...

Страница 34: ...tect to On in the Local Printer Setup Utility see Software and Documentation CD Light sequence Toner Low Replace PC Kit Blinking Error On Secondary light sequence Press twice quickly to see the secondary light sequence Toner Low Replace PC Kit On Error On Paper Jam Blinking Message Either the toner cartridge is missing the long life photoconductor kit is missing or a defective toner cartridge is d...

Страница 35: ... to see the secondary light sequence Continue On Paper Jam Blinking Error On Message During power on cycle the printer detected the connection to the external network adapter was lost Note This error is only detected during power on cycle Solution Press to clear message Re establish connection with the external network adapter Primary light sequence Secondary light sequence ...

Страница 36: ...n the print buffer Solution Turn printer off and back on to try printing the page again If not successful Press to clear message and continue processing the job some print data may be lost To avoid this error in the future Reduce complexity of the page by reducing the amount of text or graphics Set Page Protect to On in the Local Printer Setup Utility see Software and Documentation CD Light sequen...

Страница 37: ...e Continue On Error On Secondary light sequence Press twice quickly to see the secondary light sequence Continue On Ready Data On Toner Low Replace PC Kit On Error On Message Printer is processing data but the memory used to store pages is full Solution Press to clear message and continue printing job may not print correctly Press and release to cancel print job Press and hold to reset printer may...

Страница 38: ... hold to reset printer may need to send the job again Light sequence Continue On Error On Secondary light sequence Press twice quickly to see the secondary light sequence Continue On Load Remove Paper Blinking Paper Jam Blinking Error On Message Printer USB or network port has been disabled Solution Press to clear message The printer discards all jobs previously sent Enable the network port by sel...

Страница 39: ...e after the paper leaves the tray and enters the printer or in the priority feeder Solution See Clearing jams on page 53 for more information Note All jams show the same primary code To determine the jam location view the secondary light sequence Light sequence Continue On Paper Jam On Secondary light sequence Press twice quickly to see the secondary light sequence Continue On Toner Low Replace PC...

Страница 40: ...A jam has occurred at the printer exit sensor Solution See Clearing jams on page 53 for more information Note All jams show the same primary code To determine the jam location view the secondary light sequence Light sequence Continue On Paper Jam On Secondary light sequence Press twice quickly to see the secondary light sequence Continue On Toner Low Replace PC Kit On Load Remove Paper On Paper Ja...

Страница 41: ...on page 43 Light sequence Continue On Error On Secondary light sequence Press twice quickly to see the secondary light sequence Continue On Ready Data On Load Remove Paper On Error On Message Paper length is too short to print the formatted data This occurs when the printer does not know the loaded media size or when there is a problem feeding the media Solution Make sure the loaded print media is...

Страница 42: ...everal times to redistribute the toner and reinsert it Repeat this procedure multiple times If the print remains faded replace the toner cartridge See Changing the toner cartridge on page 68 for help Light sequence Continue On Toner Low Replace PC Kit Blinks once Message The long life photoconductor kit is almost full and should be replaced soon Note The Toner Alarm must be turned on from the web ...

Страница 43: ... life photoconductor kit on page 71 for help Light sequence Toner Low Replace PC Kit On Error On Message The printer detects an unsupported toner cartridge Solution Remove the toner cartridge and install a new one see Changing the toner cartridge on page 68 Light sequence Continue Blinking Ready Data Blinking Toner Low Replace PC Kit Blinking Load Remove Paper Blinking Paper Jam Blinking Error Bli...

Страница 44: ...tings and network setup page To print the menu settings and network setup pages press the Continue button from the Ready state The printer automatically prints the menu settings and network setup page A list of the printer settings and the current default values are printed on the menu settings page The current default settings are marked with an asterisk The network setup page confirms the networ...

Страница 45: ...t media tasks and tips Section Page Types of print media 46 Choosing appropriate print media 46 Storing print media 48 Loading print media into Tray 1 48 Loading print media into the priority feeder 51 Preventing jams 52 Clearing jams 53 ...

Страница 46: ...ut discoloring bleeding or releasing hazardous emissions Check with the manufacturer or vendor to determine whether the paper you have chosen is acceptable for laser printers Source Sizes Types Weight Capacity sheets Tray 1 A4 A5 JIS B5 letter legal executive folio statement universal Plain paper bond paper transparency label 60 105 g m2 16 28 lb 150 sheets 5 transparencies 5 labels 3 x 5 inch oth...

Страница 47: ...4 size transparencies To prevent print quality problems avoid getting fingerprints on transparencies Envelopes Use envelopes made from 24 lb 90 g m2 bond paper or with a maximum weight of 28 lb 105 g m2 Use envelopes that can withstand temperatures of 185 C 365 F without sealing excessive curling wrinkling releasing hazardous emissions Do not use envelopes that Have excessive curl Are stuck togeth...

Страница 48: ...ere temperature is approximately 21 C 70 F and relative humidity is 40 Store cartons of paper on a pallet or shelf rather than directly on the floor surface If storing individual packages of paper out of the original carton make sure they rest on a flat surface so edges do not buckle curl or become damaged Do not place anything on top of paper packages Store transparencies and envelopes in their o...

Страница 49: ...ide with attached backstop is a dual action mechanism The rectangular slide can be adjusted in and out to allow for the multiple sizes of print media the printer supports The attached backstop can be adjusted in and out to fit the length of the multiple sizes of print media the printer supports Note Tray 1 width can be adjusted by pushing in on the left guide To increase the width squeeze the tab ...

Страница 50: ...k and forth Straighten the edges on a level surface 3 Place the prepared stack of print media into the tray and push the attached backstop lightly against the end of the loaded stack 4 Push the guides lightly against the loaded stack of print media Note Use care not to overfill Placing more than 150 sheets into Tray 1 may cause jams ...

Страница 51: ...sing only specified print media helps prevent jams and print quality problems 1 Adjust the guides to the width of the print media 2 Place selected print media with side to be printed face up at the center of the priority feeder resting on the Tray 1 paper cover 3 Push selected print media into the printer until the print media stops Note Do not force print media into the feeder Forcing media cause...

Страница 52: ...er Do not use envelopes that Have excessive curl Are stuck together Are damaged in any way Contain windows holes perforations cutouts or embossments Have metal clasps string ties or metal folding bars Have postage stamps attached Have exposed adhesive when the flap is in the sealed position Are self sealing Use only recommended print media See the Card Stock Label Guide available on our Lexmark We...

Страница 53: ... opening the paper support out and removing all printed pages from the output bin Then follow these steps to clear the entire paper path 1 Open the rear door by sliding the door release button to the right 2 Remove any lodged print media from the paper path Warning When rear door is open be careful not to touch the attached roller Touching the roller can cause contamination and affect print qualit...

Страница 54: ... top door and remove any lodged print media from the paper path CAUTION The fuser may be hot To avoid personal injury use caution when opening the top door to remove a jam from the fuser area 4 Open the front door by sliding the release button to the left ...

Страница 55: ...ll the front door up until it clicks into an open position and remove any lodged print media 6 To remove print media behind the toner cartridge it may be necessary to remove the toner cartridge by grasping the plastic handle and pulling straight out ...

Страница 56: ...Clearing jams 56 Print media tasks and tips 7 Place the toner cartridge on a flat clean surface 8 Replace the toner cartridge by placing it into the guides and pushing it into the printer ...

Страница 57: ... Close front door by pressing firmly in the center of the front door with your thumb until the door clicks shut 10 Make sure all other doors are closed securely and press Continue to resume printing Note The page which caused the jam will reprint ...

Страница 58: ...nting tasks Section Page Printing from the priority feeder 59 Printing on both sides of the paper manual duplex 61 Printing multiple page images on one page N up printing 62 Printing on letterhead 63 Canceling a print job 64 ...

Страница 59: ...indows computer 1 Click File Æ Print 2 Click Preferences or Options Printer or Setup depending on the application to view the printer driver settings 3 Click the Paper tab 4 Select Manual paper or Manual envelope from the Paper tray drop down list 5 Select the appropriate Paper size and type 6 Click OK 7 Click OK on the Print window to send the job The printer displays the Load priority feeder lig...

Страница 60: ...se your paper type 8 From the Paper pop up choose Paper Feed 9 Select Manual Paper or Manual Envelope as appropriate 10 Adjust the priority feeder guides to the width of the print media and make sure the Tray 1 paper cover is in place 11 Place selected print media with side to be printed facing up at the center of the priority feeder If you load more than one sheet the stack should rest on the Tra...

Страница 61: ... the directions below to print on both sides of the paper manual duplex from Windows Use Tray 1 to print the first side of a duplex job Load the already printed print media through either the priority feeder or Tray 1 to print the second side Choose how the job is duplexed Long Edge or Short Edge Long Edge means pages are bound along the long edge of the page left edge for portrait top edge for la...

Страница 62: ...rinting The Multipage Printing N up setting is used to print multiple page images on a single page For example 2 up means two page images are printed on one page 4 up means four page images are printed on one page and so on The printer uses the Multipage Order Multipage View and Multipage Border settings to determine the order and orientation of page images and whether a border is printed around e...

Страница 63: ...ake sure paper is loaded with the proper orientation Tray 1 Load letterhead with the design side facing up and the top logo edge inserted first priority feeder Load letterhead with the design side facing up with the top logo edge inserted first From a Windows computer 1 Click File Æ Print 2 Click Preferences or Options Printer or Setup depending on the application to view printer driver settings 3...

Страница 64: ...re than three seconds to reset the printer From a Windows computer 1 Click Start Æ Settings Æ Printers 2 Double click the printer being used to print the current job A list of print jobs appears 3 Right click the current document and click Cancel From a Macintosh computer When a job is sent to print the printer icon appears on the desktop 1 Click Applications 2 Click Utilities 3 Double click Print...

Страница 65: ...ering supplies 66 Storing supplies 67 Conserving supplies 67 Assessing supply needs 67 Checking toner cartridge and long life photoconductor kit levels 67 Changing the toner cartridge 68 Changing the long life photoconductor kit 71 Lexmark Return Program 74 Recycling Lexmark products 74 ...

Страница 66: ...ction Program For information about the Lexmark recycle program visit the online site at www lexmark com recycle Part number Description Average cartridge yield For the USA and Canada 12026XW Long life Photoconductor Kit up to 25 000 pages based on approximately 5 coverage 12015SA Return Program Toner Cartridge2 2 000 standard pages1 12035SA Toner Cartridge2 2 000 standard pages1 For Europe the Mi...

Страница 67: ...rint a menu settings page to determine approximately how much toner is left in the toner cartridge and how much life is remaining on the long life photoconductor kit For help printing a menu settings page see Printing the menu settings and network setup page on page 44 The Toner low light sequence appears when the toner cartridge is nearing empty see Toner low on page 23 for the Lexmark E120 or se...

Страница 68: ...ng the toner cartridge 1 Remove all printed pages from the output bin 2 Open the front cover by sliding the release button to the left and lifting the door until it clicks into an open position 3 Remove the toner cartridge by grasping the handle and pulling out ...

Страница 69: ...e used to ship the old cartridge back to Lexmark for recycling See Lexmark Return Program on page 74 for more information 5 Remove the red plastic packing from the cartridge by grasping near the cartridge handle and pulling away from the cartridge 6 Gently shake the toner cartridge from side to side and front to back to distribute toner ...

Страница 70: ... the new toner cartridge by aligning the sides of the toner cartridge with the guides in the printer and pushing the toner cartridge in as far as it will go The cartridge stops when correctly installed 8 Close the front cover and press Continue to resume printing ...

Страница 71: ...e drum Touching the drum will contaminate the long life photoconductor kit and affect print quality 1 Open the rear cover by sliding the release button to the right 2 Remove the long life photoconductor kit by pulling out on the extended tabs Warning When rear door is open be careful not to touch the attached roller Touching the roller can cause contamination and affect print quality ...

Страница 72: ...am covering Handle the long life photoconductor kit by the tabs only Warning Touching the blue drum will cause contamination and affect print quality Note For information about recycling the old long life photoconductor kit see Recycling Lexmark products on page 74 4 Carefully install the long life photoconductor kit by inserting it into the guides marked with green arrows ...

Страница 73: ...the rear door open longer than necessary Extended light exposure can damage the blue photoconductor drum and cause print quality problems 7 Open the front cover and hold the Cancel button until all lights begin to cycle to reset the long life photoconductor kit counter and warning 8 Close the front cover The warning will be cleared and the counter will be reset to zero 9 Press Continue to resume p...

Страница 74: ...exmark Return Program toner cartridges cannot be refilled Lexmark does not recommend the use of third party remanufactured cartridges Lexmark cannot assure the excellent print quality and reliability of its toner cartridges after a toner cartridge has been refilled A substantial reduction in long life photoconductor kit life is also likely if refilled toner cartridges are used Warning Toner cartri...

Страница 75: ...Troubleshooting 75 6 Troubleshooting Section Page General problems 76 Print quality problems 78 ...

Страница 76: ...and rough for Custom 6 paper texture 12From the tool bar click Actions 13Click Apply to save changes 14Click File Æ Exit to close Follow these instructions from a Macintosh 1 From Applications click Utilities 2 Select Lexmark Utilities and double click Printer Settings 3 Click Edit Printer List if the printer is not displayed in the pop up 4 Choose Edit Printer List 5 Select appropriate printer fr...

Страница 77: ...toner and reinsert it Repeat this procedure multiple times If the print remains faded replace the toner cartridge See Changing the toner cartridge on page 68 for help Paper stacks poorly in output bin 1 Turn the loaded paper stack over 2 Extend paper support on the output bin 3 If using legal size print media contact technical support Log onto www lexmark com for a technical support phone number i...

Страница 78: ...Streaked vertical lines The toner is smeared before fusing to the paper The toner cartridge is defective If paper is stiff try feeding from the priority feeder Replace the toner cartridge Print irregularities The paper has absorbed moisture due to high humidity The paper being used does not meet printer specifications The fuser is worn or defective Load paper from a fresh package Avoid textured pa...

Страница 79: ...set to transparency Toner specks The toner cartridge is defective The fuser is worn or defective Toner is in the paper path The long life photoconductor kit is exhausted Replace the toner cartridge Replace the fuser Call for service Replace the long life photoconductor kit Toner rubs off paper easily when sheets are handled The Paper Texture setting is wrong for the type of paper or specialty medi...

Страница 80: ...media used Specifically located ghost images The long life photoconductor kit is exhausted Replace the long life photoconductor kit Grouped streaks along the left side of the printed page The long life photoconductor kit is exhausted Replace the long life photoconductor kit Symptom Cause Solution To replace the fuser call a service technician This setting can be changed using the Local Printer Set...

Страница 81: ... guide to fit lightly against the paper stack Reposition the priority feeder guides to fit lightly against the print media Blank pages The toner cartridge is defective or empty First remove and reset the toner cartridge If problem persists replace the toner cartridge Solid black pages The toner cartridge is defective The printer requires service The long life photoconductor kit is defective First ...

Страница 82: ... interference and 2 devices must accept any interference received including interference that may cause undesired operation The FCC Class B limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause har...

Страница 83: ...s program introduce products that power down when they are not being used This feature will cut the energy used by up to 50 percent Lexmark is proud to be a participant in this program As an ENERGY STAR Partner Lexmark International Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Waste from Electrical and Electronic Equipment WEEE directive The WEEE logo...

Страница 84: ...oss of or damage to a product in transit to the Remarketer or the Lexmark designated location When warranty service involves the exchange of a product or part the item replaced becomes the property of the Remarketer or Lexmark The replacement may be a new or repaired item The replacement item assumes the remaining warranty period of the original product Replacement is not available to you if the p...

Страница 85: ... true even if you advise Lexmark or a Remarketer of the possibility of such damages Lexmark is not liable for any claim by you based on a third party claim This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark Lexmark s and its Suppliers and Remarketers limitations of remedies are not cumulative Such Suppliers and Remarketers are intended beneficiaries...

Страница 86: ...nterface disabled 21 38 I Invalid engine code 14 31 J Jam at printer exit sensor 40 at the input sensor 39 between the input and exit sensors 39 in the printer paper path 21 in Tray 1 priority feeder 22 jams clearing 53 preventing 52 L labels 47 letterhead 47 63 Lexmark Cartridge Collection Program 74 Lexmark Return Program 74 lights 10 26 loading letterhead 63 priority feeder 51 long life photoco...

Страница 87: ...6 types 46 print quality problems 76 78 printer models 5 printer resident Web page 43 printing duplex 61 letterhead 63 menu settings 44 multi page N up 62 network settings 44 Printing Font List or Menu Settings Page 15 31 priority feeder 51 priority tray 5 problems print quality 78 R recycling supplies 74 resource save off 41 restore factory defaults 44 S safety information 2 secondary error codes...

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