2. Right-click your C drive entry and then click
Properties
.
3. Click
Disk Cleanup
.
4. Click
Clean up system files
.
5. Click the
More Options
tab.
6. In the
Programs and Features
area, click the
Clean up
button.
7. A list of installed programs is displayed. Select the program that you want to remove. Click
Uninstall/Change
or
Uninstall
.
• Clean out your Inbox, Sent Items, and Deleted Items folders from your e-mail application. The folder
names and procedures vary depending on your e-mail application. If you need assistance, see the
help system for your e-mail application.
Excessive number of fragmented files
Symptom: Excessive number of fragmented files
Action: Run the Windows Disk Defragmenter program.
Note:
Depending on the size of the hard disk drive and amount of data currently stored on the hard disk
drive, the disk-defragmentation process might take up to several hours to complete.
On the Windows 7 operating system, do the following:
1. Close any programs that are currently running and close any open windows.
2. Click
Start
➙
Computer
.
3. Right-click your C drive entry and then click
Properties
.
4. Click the
Tools
tab.
5. Click
Defragment Now
, then click
Continue
.
6. Click
Defragment Now
again to start a disk-defragmentation process.
On the Windows 8 or Windows 8.1 operating system, do the following:
1. Close any programs that are currently running and close any open windows.
2. On Windows 8, open File Explorer and click
Computer
. On Windows 8.1, open File Explorer.
3. Right-click your C drive entry and then click
Properties
.
4. Click the
Tools
tab and then click
Optimize
.
5. Click
Optimize
in the Optimize Drives window that is displayed to start a disk-defragmentation process.
Insufficient memory
Symptom: Insufficient memory
In general, the more memory that is installed, the better the Windows operating system runs.
Action: Install additional memory. For information about purchasing memory, see Chapter 12 “Getting
information, help, and service” on page 113. For step-by-step instructions on installing memory, see
“Installing or replacing a memory module” on page 44.
If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical
assistance, see Chapter 12 “Getting information, help, and service” on page 113.
Chapter 11
.
Troubleshooting and diagnostics
109
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