Supervisor password . . . . . . . . . .
62
Hard disk passwords . . . . . . . . . .
63
Hard disk security . . . . . . . . . . . . .
65
Setting the security chip . . . . . . . . . . .
66
Using the fingerprint reader. . . . . . . . . .
67
Notice on deleting data from your storage drive. .
70
Using firewalls . . . . . . . . . . . . . . .
71
Protecting data against viruses . . . . . . . .
71
Chapter 6. Advanced configuration . .
73
Installing a new operating system . . . . . . .
73
Installing the Windows 7 operating system . .
73
Installing the Windows 8.1 operating system .
74
Installing device drivers . . . . . . . . . . .
75
Using the ThinkPad Setup program . . . . . .
75
Main menu . . . . . . . . . . . . . .
76
Config menu. . . . . . . . . . . . . .
76
Date and Time menu . . . . . . . . . .
82
Security menu . . . . . . . . . . . . .
82
Startup menu . . . . . . . . . . . . .
86
Restart menu . . . . . . . . . . . . .
88
Updating the UEFI BIOS . . . . . . . . .
88
Using system management. . . . . . . . . .
88
Setting management features . . . . . . .
89
Chapter 7. Preventing problems . . .
91
General tips for preventing problems . . . . . .
91
Making sure device drivers are current . . . . .
92
Taking care of your computer . . . . . . . . .
93
Cleaning the cover of your computer . . . .
94
Chapter 8. Troubleshooting computer
problems . . . . . . . . . . . . . . .
97
Diagnosing problems . . . . . . . . . . . .
97
Troubleshooting . . . . . . . . . . . . . .
97
Computer stops responding
. . . . . . .
97
Spills on the keyboard . . . . . . . . . .
98
Error messages
. . . . . . . . . . . .
98
Beep errors . . . . . . . . . . . . . .
100
Memory module problems . . . . . . . .
100
Networking problems . . . . . . . . . .
101
Problems with the keyboard and other pointing
devices . . . . . . . . . . . . . . . .
103
Problems with the display and multimedia
devices . . . . . . . . . . . . . . . .
103
Fingerprint reader problems. . . . . . . .
108
Battery and power problems . . . . . . .
108
Problems with drives and other storage
devices . . . . . . . . . . . . . . . .
111
A software problem . . . . . . . . . . .
111
Problems with ports and connectors . . . .
112
Chapter 9. Recovery overview . . .
113
Recovery overview for the Windows 7 operating
system . . . . . . . . . . . . . . . . . .
113
Creating and using a recovery media . . . .
113
Performing backup and recovery
operations
. . . . . . . . . . . . . .
114
Using the Rescue and Recovery
workspace . . . . . . . . . . . . . .
115
Creating and using a rescue medium . . . .
116
Reinstalling preinstalled programs and device
drivers . . . . . . . . . . . . . . . .
117
Solving recovery problems . . . . . . . .
118
Recovery overview for the Windows 8.1 operating
system . . . . . . . . . . . . . . . . . .
118
Refreshing your computer . . . . . . . .
118
Resetting your computer to the factory default
settings. . . . . . . . . . . . . . . .
118
Using the advanced startup options . . . .
119
Recovering your operating system if Windows
8.1 fails to start. . . . . . . . . . . . .
119
Creating and using recovery media . . . . .
119
Chapter 10. Replacing devices . . .
121
Static electricity prevention . . . . . . . . . .
121
Disabling the built-in battery . . . . . . . . .
121
Replacing the removable battery
. . . . . . .
122
Installing or replacing the micro SIM card . . . .
123
Replacing the keyboard . . . . . . . . . . .
125
Replacing the base cover assembly . . . . . .
130
Replacing a memory module . . . . . . . . .
132
Replacing the storage-drive stabilizer bar . . . .
133
Replacing the internal storage drive . . . . . .
134
Replacing the coin-cell battery . . . . . . . .
137
Replacing the dc-in cable assembly . . . . . .
139
Replacing the wireless WAN card . . . . . . .
141
Chapter 11. Getting support . . . .
145
Before you contact Lenovo . . . . . . . . . .
145
Getting help and service . . . . . . . . . . .
145
Using diagnostic programs . . . . . . . .
146
Lenovo Support Web site. . . . . . . . .
146
Calling Lenovo . . . . . . . . . . . . .
146
Purchasing additional services . . . . . . . .
147
Appendix A. Regulatory
information . . . . . . . . . . . . .
149
Wireless related information . . . . . . . . .
149
Location of the UltraConnect wireless
antennas . . . . . . . . . . . . . . .
150
Locating wireless regulatory notices . . . .
151
Certification related information . . . . . . . .
151
Export classification notice . . . . . . . . . .
151
ii
User Guide
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