Attention:
If you reset the computer to the factory default settings, all your personal files and settings will be
deleted. To avoid data loss, make a backup copy of all the data that you want to keep.
To reset your computer to the factory default settings, do the following:
1. Move your pointer to the top-right or bottom-right corner of the screen to display the charms. Click
Settings
➙
Change PC settings
➙
Update and recovery
➙
Recovery
.
2. In the
Remove everything and reinstall Windows
section, click
Get started
. Then click
Next
to
confirm the operation.
3. Depending on your needs, do one of the following:
• To perform a quick format, click
Just remove my files
to start the process. The process will take
several minutes.
• To perform a complete format, click
Fully clean the drive
to start the process. The process will
take several hours.
4. Follow the instructions on the screen to reset your computer to the factory default settings.
Using the advanced startup options
With the advanced startup options, you can change the firmware settings of the computer, change the
startup settings of the Windows operating system, start the computer from an external device, or restore the
Windows operating system from a system image.
To use the advanced startup options, do the following:
1. Move your pointer to the top-right or bottom-right corner of the screen to display the charms. Click
Settings
➙
Change PC settings
➙
Update and recovery
➙
Recovery
.
2. In the
Advanced startup
section, click
Restart now
➙
Troubleshoot
➙
Advanced options
.
3. Select a desired startup option, then follow the instructions on the screen.
Recovering your operating system if Windows 8.1 fails to start
The Windows recovery environment on your computer is capable of operating independently from the
Windows 8.1 operating system. This enables you to recover or repair the operating system even if the
Windows 8.1 operating system fails to start.
After two consecutive failed boot attempts, the Windows recovery environment starts automatically. Then
you can choose repair and recovery options by following the instructions on the screen.
Note:
Ensure that your computer is connected to ac power during the recovery process.
Creating and using recovery media
You can create recovery media as backups for the Windows recovery environment and the Windows
recovery image. If you cannot start the computer, you can use recovery media to troubleshoot and fix the
problems on your computer.
It is recommended that you create recovery media as early as possible. Once you create recovery media,
keep them in a safe place and do not use them to store other data.
Creating recovery media
To create recovery media, you need a USB storage device with at least 16 GB of storage. The required USB
capacity depends on the size of the recovery image.
Chapter 9
.
Recovery overview
119
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