Resetting your computer to the factory default
settings. . . . . . . . . . . . . . . .
57
Using the advanced startup options . . . .
57
Recovering your operating system if Windows
8 or Windows 8.1 fails to start . . . . . . .
58
Creating and using recovery media . . . . .
58
Chapter 6. Replacing devices . . . . .
61
Static electricity prevention . . . . . . . . . .
61
Replacing the battery . . . . . . . . . . . .
61
Replacing the hard disk drive . . . . . . . . .
63
Replacing the wireless LAN card
. . . . . . .
66
Replacing a memory module . . . . . . . . .
68
Replacing the keyboard . . . . . . . . . . .
70
Replacing the coin-cell battery . . . . . . . .
75
Chapter 7. Advanced configuration . .
79
Installing a new operating system . . . . . . .
79
Before you begin . . . . . . . . . . . .
79
Installing the Windows 7 operating system . .
80
Installing the Windows 8 operating system or
the Windows 8.1 operating system . . . . .
80
Installing device drivers . . . . . . . . . . .
81
Installing the driver for the 4-in-1 media card
reader . . . . . . . . . . . . . . . .
81
Installing the driver for USB 3.0 on the
Windows 7 operating system . . . . . . .
81
Installing the ThinkPad monitor file for
Windows Vista/7 on the Windows 7 operating
system . . . . . . . . . . . . . . . .
81
Installing other drivers and software on the
Windows 7 operating system . . . . . . .
82
ThinkPad Setup . . . . . . . . . . . . . .
82
Main menu . . . . . . . . . . . . . .
82
Config menu. . . . . . . . . . . . . .
83
Date/Time menu . . . . . . . . . . . .
86
Security menu . . . . . . . . . . . . .
87
Startup menu . . . . . . . . . . . . .
90
Restart menu . . . . . . . . . . . . .
93
Updating your system UEFI BIOS . . . . .
93
Using system management. . . . . . . . . .
93
Setting management features . . . . . . .
94
Chapter 8. Preventing problems . . .
97
General tips for preventing problems . . . . . .
97
Making sure device drivers are current . . . . .
98
Taking care of your computer . . . . . . . . .
99
Cleaning the cover of your computer . . . .
100
Chapter 9. Troubleshooting computer
problems . . . . . . . . . . . . . .
103
Diagnosing problems . . . . . . . . . . . .
103
Troubleshooting . . . . . . . . . . . . . .
103
Computer stops responding
. . . . . . .
103
Spills on the keyboard . . . . . . . . . .
104
Error messages
. . . . . . . . . . . .
104
Errors without messages . . . . . . . . .
106
Beep errors . . . . . . . . . . . . . .
107
Memory module problems . . . . . . . .
107
Networking problems . . . . . . . . . .
108
Problems with the keyboard and other pointing
devices . . . . . . . . . . . . . . . .
109
Problems with the display and multimedia
devices . . . . . . . . . . . . . . . .
110
Battery and power problems . . . . . . .
115
Problems with drives and other storage
devices . . . . . . . . . . . . . . . .
118
A software problem . . . . . . . . . . .
118
A USB problem
. . . . . . . . . . . .
119
Chapter 10. Getting support . . . .
121
Before you contact Lenovo . . . . . . . . . .
121
Getting help and service . . . . . . . . . . .
122
Using diagnostic programs . . . . . . . .
122
Lenovo Support Web site. . . . . . . . .
122
Calling Lenovo . . . . . . . . . . . . .
122
Finding ThinkPad options
. . . . . . . .
123
Purchasing additional services . . . . . . . .
124
Appendix A. Regulatory
information . . . . . . . . . . . . .
125
Wireless related information . . . . . . . . .
125
Location of the UltraConnect wireless
antennas . . . . . . . . . . . . . . .
126
Locating wireless regulatory notices . . . .
127
Export classification notice . . . . . . . . . .
127
Electronic emission notices. . . . . . . . . .
127
Federal Communications Commission
Declaration of Conformity
. . . . . . . .
127
Industry Canada Class B emission compliance
statement . . . . . . . . . . . . . . .
127
European Union - Compliance to the
Electromagnetic Compatibility Directive . . .
128
German Class B compliance statement . . .
128
Korea Class B compliance statement . . . .
129
Japan VCCI Class B compliance statement . .
129
Japan compliance statement for products
which connect to the power mains with
rated current less than or equal to 20 A per
phase . . . . . . . . . . . . . . . .
129
Lenovo product service information for
Taiwan . . . . . . . . . . . . . . . .
129
Eurasian compliance mark . . . . . . . . . .
129
Appendix B. WEEE and recycling
statements . . . . . . . . . . . . .
131
ii
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