•
Problem
: Display switching does not work.
Solution
: If you use the Extend desktop function, disable it, and change the display output location. If
a DVD movie or a video clip is playing, stop the playback, close the program, and then change the
display output location.
•
Problem
: The screen position on the external monitor is incorrect when that monitor is set for a high
resolution.
Solution
: Sometimes, when you use a high resolution such as 1600x1200, the image is shifted to left or
right on the screen. To correct this, first make sure that your external monitor supports the display mode
(the resolution and the refresh rate) that you have set. If it does not, set a display mode that the monitor
supports. If it does support the display mode you have set, go to the setup menu for the monitor itself
and adjust the settings there. Usually the external monitor has buttons for access to the setup menu. For
details, see the documentation that comes with the monitor.
Audio problems
•
Problem
: Wave or MIDI sound does not play correctly.
Solution
: Make sure that the built-in audio device is configured correctly.
1. Go to Control Panel.
2. Click
Hardware and Sound
.
3. Under
Devices and Printers
, click
Device Manager
. If you are prompted for an administrator
password or confirmation, type the password or provide confirmation.
4. Double-click
Sound, video and game controllers
.
5. Make sure that the Realtek HD Audio driver is enabled and configured correctly.
•
Problem
: Recordings made using the microphone input are not loud enough.
Solution
: Make sure that the Microphone Boost function is turned on and set by doing the following:
1. Go to Control Panel.
2. Click
Hardware and Sound
.
3. Click
Sound
.
4. Click the
Recording
tab in the Sound window.
5. Select
Microphone
, and click the
Properties
button.
6. Click the
Levels
tab, and move the Microphone Boost slider upwards.
7. Click
OK
.
Note:
For details about controlling volume, refer to your Windows online help.
•
Problem
: A volume or balance slider cannot be moved.
Solution
: The slider might be grayed out. This means that its position is fixed by the hardware and
cannot be changed.
•
Problem
: The volume sliders do not stay in place when some audio programs are used.
Solution
: It is normal for the sliders to change position when certain sound programs are used. The
programs are aware of the settings in the Volume Mixer window and are allowed to change the settings
themselves. An example is the Windows Media Player. Usually the program has sliders available to
control the sound from within the program.
•
Problem
: The balance slider cannot completely mute one channel.
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