A wireless WAN problem
Message: Unauthorized WAN card is plugged in - Power off and remove the WAN card.
Action: The WAN card is not supported on this computer. Remove it.
Note:
Some computer models do not have a wireless WAN.
Bluetooth problems
For Bluetooth problems, select your symptom from the following list:
•
“Sound does not come from the Bluetooth headphone” on page 51
•
“PIM items sent from the Windows 7 operating system cannot be received correctly” on page 51
Sound does not come from the Bluetooth headphone
Symptom: Sound does not come from the Bluetooth headset/headphone but comes from the local speaker
even though the headset/headphone is connected using Headset profile or AV profile.
Action: Do the following:
1. Exit the application that uses the sound device (for example, Windows Media Player).
2. Open the Control Panel by clicking
Start
➙
Control Panel
.
3. Click
Hardware and Sound
➙
Sound
.
4. Select the
Playback
tab.
5. If you are using Headset profile, select
Bluetooth Hands-free Audio
and click the
Set Default
button. If
you are using AV profile, select
Stereo Audio
and click the
Set Default
button.
6. Click
OK
to close the Sound window.
PIM items sent from the Windows 7 operating system cannot be received correctly
Symptom: Personal Information Manager (PIM) items sent from the Windows 7 operating system cannot be
received correctly into the address book of any other Bluetooth-enabled device.
Action: The Windows 7 operating system sends PIM items in XML format, but most Bluetooth-enabled
devices handle PIM items in vCard format. If another Bluetooth-enabled device can receive a file through
Bluetooth, a PIM item sent from the Windows 7 operating system might be saved as a file with the extension
.contact.
Option problems
Use this information to diagnose problems with Lenovo hardware options that do not have their own
troubleshooting information.
Select your symptom from the following list:
•
“An option that was just installed does not work” on page 51
•
“An option that previously worked does not work now” on page 52
An option that was just installed does not work
Symptom: An option that was just installed does not work.
Action: Verify that:
• The option is designed for your computer.
Chapter 5
.
Troubleshooting and diagnostics
51
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