Troubleshooting
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8
(5) Make the following selection. Make sure that your print server appears. If it is visible, then the
connection is good. Otherwise, go to Step 5.
5
If you have tried 1 to 4 above and it does not work, then reset the print server back to the default factory
settings and try from the initial setup again. For information how to reset to the default factory settings,
see
Restoring the network settings to factory default
6
Check if a personal firewall such as ICF (Internet Connecting Firewall) for Windows XP is running on
your computer. If it is running, temporarily turn it off and try again.
Note
If none of the above steps are successful, there is almost certainly a hardware or network problem!
Printing problems
Print job is not printed
Make sure the status and configuration of the print server. Check following:
1
Make sure that the printer is powered on, is on-line and ready to print.
2
Print the Printer Settings Page of the printer and check if the settings such as IP address settings are
correct for your network. The problem may be the result of mismatched or duplicate IP address. Verify
that the IP address is correctly loaded into the print server. And make sure that no other nodes on the
network have this IP address.
