Contents
About this manual . . . . . . . . . . . . iii
Chapter 1. Safety information . . . . . . 1
General safety . . . . . . . . . . . . . . . . 1
Electrical safety . . . . . . . . . . . . . . . . 1
Safety inspection guide . . . . . . . . . . . . . 3
Handling devices that are sensitive to electrostatic
discharge . . . . . . . . . . . . . . . . . . 3
Grounding requirements . . . . . . . . . . . . 4
Safety notices (multilingual translations) . . . . . . 4
Chapter 2. Important service
information . . . . . . . . . . . . . . . 21
Strategy for replacing FRUs . . . . . . . . . . 21
Strategy for replacing a solid-state drive . . . 21
Important notice for replacing a system
board . . . . . . . . . . . . . . . . . 22
How to use error message . . . . . . . . . 22
Strategy for replacing FRUs for CTO, special-bid,
and standard models. . . . . . . . . . . . . 22
Product definition . . . . . . . . . . . . 22
FRU identification . . . . . . . . . . . . 22
Chapter 3. General checkout . . . . . 25
What to do first . . . . . . . . . . . . . . . 25
Checkout guide . . . . . . . . . . . . . . . 26
Diagnosing problems . . . . . . . . . . . 26
Quick test programs . . . . . . . . . . . 27
UEFI diagnostic program . . . . . . . . . 27
Bootable diagnostic programs . . . . . . . 27
Power system checkout . . . . . . . . . . . 28
Chapter 4. Related service
information . . . . . . . . . . . . . . . 31
Recovery information for the Windows 10
operating system . . . . . . . . . . . . . . 31
Resetting your computer . . . . . . . . . . . 31
Using advanced startup options . . . . . . . . 31
Recovering your operating system if Windows 10
fails to start . . . . . . . . . . . . . . . . 32
Creating and using a recovery USB drive . . . . . 32
Passwords. . . . . . . . . . . . . . . . . 33
How to remove the power-on password . . . 34
How to remove the hard disk password. . . . 34
Power management . . . . . . . . . . . . . 35
. . . . . . . . . . . . . . 35
Hibernation mode . . . . . . . . . . . . 35
Numeric error codes . . . . . . . . . . . 36
Error messages . . . . . . . . . . . . . 37
Beep errors. . . . . . . . . . . . . . . 38
No-beep symptoms . . . . . . . . . . . 39
LCD-related symptoms . . . . . . . . . . 40
Intermittent problems . . . . . . . . . . . 41
Undetermined problems
Chapter 5. Special keys . . . . . . . . 43
Chapter 6. Locations . . . . . . . . . 47
Locating computer controls, connectors, and
indicators . . . . . . . . . . . . . . . . . 47
Front . . . . . . . . . . . . . . . . . 47
Base . . . . . . . . . . . . . . . . . 48
Left . . . . . . . . . . . . . . . . . . 49
Right . . . . . . . . . . . . . . . . . 49
Rear . . . . . . . . . . . . . . . . . 50
Bottom . . . . . . . . . . . . . . . . 51
Locating FRUs and CRUs . . . . . . . . . . . 51
Major FRUs and CRUs . . . . . . . . . . 52
LCD FRUs and CRUs . . . . . . . . . . . 58
Miscellaneous parts . . . . . . . . . . . 60
Connector and cable guide . . . . . . . . 60
Looking up FRU information . . . . . . . . . . 63
Chapter 7. FRU replacement
notices . . . . . . . . . . . . . . . . . 65
Screw notices . . . . . . . . . . . . . . . 65
Retaining serial numbers . . . . . . . . . . . 66
Restoring the serial number of the system
unit . . . . . . . . . . . . . . . . . . 66
Retaining the UUID. . . . . . . . . . . . 66
Reading or writing the ECA information . . . . 67
Chapter 8. Removing or replacing a
FRU. . . . . . . . . . . . . . . . . . . 69
General guidelines. . . . . . . . . . . . . . 69
Before servicing the computer . . . . . . . . . 69
Disabling the built-in battery . . . . . . . . 69
Removing the nano-SIM-card and microSD-
card tray . . . . . . . . . . . . . . . . 70
© Copyright Lenovo 2019
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