Restore your files from a backup
Note:
If you use the File History tool to restore your files from a backup, ensure that you backed up your
data earlier with the tool.
1. Go to
Control Panel
and view by large icons or small icons.
2. Click
File History
➙
Restore personal files
. Then, follow the on-screen instructions.
Reset your computer
In the resetting process, you can choose to keep your files or remove them when you reinstall the operating
system.
Note:
The items in the graphical user interface (GUI) might change without notice.
1. Open the
Start
menu, and then click
Settings
➙
Update & Security
➙
Recovery
.
2. In the
Reset this PC
section, click
Get started
.
3. Follow the on-screen instructions to reset your computer.
Use advanced options
1. Open the
Start
menu, and then click
Settings
➙
Update & security
➙
Recovery
.
2. In the
Advanced startup
section, click
Restart now
➙
Troubleshoot
➙
Advanced options
.
3. Select a preferred option from the following list, and then follow the on-screen instructions.
• Restore the Windows operating system from a restore point recorded on your computer.
• Restore the Windows operating system from a specific system image.
• Fix problems that prevent the Windows operating system from loading.
• Use the Command Prompt for advanced troubleshooting.
• Change the UEFI firmware settings on your computer.
• Change the startup settings of the Windows operating system.
• Go back to the previous build.
Windows automatic recovery
Note:
Ensure that your computer is connected to ac power during the recovery process.
The Windows recovery environment on your computer operates independently from the Windows 10
operating system. It enables you to recover or repair the operating system even if the Windows 10 operating
system fails to start.
After two consecutive failed boot attempts, the Windows recovery environment starts automatically. Then,
you can choose repair and recovery options by following the on-screen instructions.
Create and use a recovery USB device
It is recommended that you create a recovery USB drive as early as possible as a backup for the Windows
recovery programs. With the recovery USB drive, you can troubleshoot and fix the problems even if the
preinstalled Windows recovery programs are damaged. If you did not create a recovery USB drive as a
precautionary measure, you can contact Lenovo Customer Support Center and purchase one from Lenovo.
For a list of the Lenovo Support phone numbers for your country or region, go to:
https://pcsupport.lenovo.com/supportphonelist
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