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Chapter 6. Symptom-to-FRU index

The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first.
Always begin with the Chapter 3 “General checkout” on page 29. You can use this index to help you decide
which FRUs are needed when servicing a computer. If you are unable to correct the problem using this
index, go to “Undetermined problems” on page 59.

Notes:

1. If you have both an error message and an incorrect audio response, diagnose the error message first.

2. If you cannot run the diagnostic tests, but did receive a POST error message, diagnose the POST error message

first.

3. If you did not receive any error message, look for a description of your error symptoms in the first part of this index.

Hard disk drive boot error

A hard disk drive boot error (error codes 1962 and I999030X) can have the following causes.

Error

FRU/Action

The start-up drive is not in the boot sequence in
configuration.

Check the configuration and ensure the start-up drive is
in the boot sequence.

No operating system installed on the boot drive.

Install an operating system on the boot drive.

The boot sector on the start-up drive is corrupted.

The drive must be formatted. Do the following:

1. Attempt to back up the data on the failing hard disk

drive.

2. Using the operating systems program, format the

hard disk drive.

The drive is defective.

Replace the hard disk drive.

Power supply problems

If you suspect a power problem, use the following procedures.

Check/Verify

FRU/Action

Check the following for proper installation:

• Power cord

• On/Off switch connector

• On/Off switch power supply connector

• System board power supply connectors

• Microprocessor(s) connection

Reseat connectors

Check the power cord for continuity.

Power cord

Check the power-on switch for continuity.

Power-on switch

Beep symptoms

Beep symptoms are tones or a series of tones separated by pauses (intervals without sound) during POST.

© Copyright Lenovo 2013

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Содержание 10155

Страница 1: ...Lenovo M5800 Hardware Maintenance Manual Machine Types 90AH and 10155 ...

Страница 2: ...tion on page 1 and Appendix A Notices on page 109 First Edition August 2013 Copyright Lenovo 2013 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Страница 3: ...50 Hard Disk Password 50 Setting changing and deleting a password 50 Erasing lost or forgotten passwords clearing CMOS 51 Enabling or disabling a device 51 Selecting a startup device 51 Selecting a temporary startup device 52 Selecting or changing the startup device sequence 52 Enabling ErP compliance mode 52 Changing the BIOS settings before installing a new operating system 53 Exiting the Setup ...

Страница 4: ...ware controlled passwords 105 Operating system password 105 Vital Product Data 105 BIOS levels 105 Flash update procedures 105 Updating flashing the BIOS from a disc 106 Updating flashing the BIOS from your operating system 107 Recovering from a POST and BIOS update failure 107 Power management 108 Advanced Configuration and Power Interface ACPI BIOS 108 Automatic Power on features 108 Appendix A ...

Страница 5: ...cations and Customer Replaceable Unit CRU identification see Chapter 7 Locations on page 61 For FRU replacement instructions see Chapter 8 Replacing FRUs on page 69 For FRU part numbers go to http www lenovo com serviceparts lookup Important This manual is intended only for trained service technicians who are familiar with Lenovo desktop computers Use this manual along with the advanced diagnostic...

Страница 6: ......

Страница 7: ...that other people will not trip over it Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbows If your hair is long fasten it Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip approximately 8 centimeters 3 inches from the end Do not wear jewelry chains metal f...

Страница 8: ...e must be a complete circuit to cause an electric shock By observing the above rule you may prevent a current from passing through your body When using a tester set the controls correctly and use the approved probe leads and accessories for that tester Stand on suitable rubber mats obtained locally if necessary to insulate you from grounds such as metal floor strips and machine frames Observe the ...

Страница 9: ...inspection guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products Each machine as it was designed and built had required safety items installed to protect users and service personnel from injury This guide addresses only those items However good judgment should be used to identify potential safety hazards due to attachment of featu...

Страница 10: ...rt Wear a grounded wrist strap against your skin to eliminate static on your body Prevent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap Use the black side of a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive devices Select a grounding system such as those...

Страница 11: ...he installation and configuration procedures Connect and disconnect cables as described in the following tables when installing moving or opening covers on this product or attached devices To Connect To Disconnect 1 Turn everything OFF 2 First attach all cables to devices 3 Attach signal cables to connectors 4 Attach power cords to outlet 5 Turn device ON 1 Turn everything OFF 2 First remove power...

Страница 12: ...on exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam 18 kg 37 lbs 32 kg 70 5 lbs 55 kg 121 2 lbs CAUTION Use safe practices when lifting CAUTION The power control button on the device and the power switch ...

Страница 13: ...Chapter 1 Safety information 7 ...

Страница 14: ... 18 kg 37 lbs 32 kg 70 5 lbs 55 kg 121 2 lbs 1 2 PERIGO A corrente elétrica proveniente de cabos de alimentação de telefone e de comunicações é perigosa 8 Lenovo M5800 Hardware Maintenance Manual ...

Страница 15: ...s aos dispositivos 3 Conecte os cabos de sinal aos conectores 4 Conecte os cabos de alimentação às tomadas 5 LIGUE os dispositivos 1 DESLIGUE Tudo 2 Primeiramente remova os cabos de alimentação das tomadas 3 Remova os cabos de sinal dos conectores 4 Remova todos os cabos dos dispositivos CUIDADO Ao substituir a bateria de lítio utilize apenas uma bateria com Número de Peça 45C1566 ou um tipo de ba...

Страница 16: ...e evite exposição direta ao feixe 18 kg 37 lbs 32 kg 70 5 lbs 55 kg 121 2 lbs CUIDADO Utilize procedimentos de segurança para levantar equipamentos CUIDADO O botão de controle de alimentação do dispositivo e o botão para ligar desligar da fonte de alimentação não desligam a corrente elétrica fornecida ao dispositivo O dispositivo também pode ter mais de um cabo de alimentação Para remover toda a c...

Страница 17: ...Chapter 1 Safety information 11 ...

Страница 18: ...1 2 12 Lenovo M5800 Hardware Maintenance Manual ...

Страница 19: ...1 2 Chapter 1 Safety information 13 ...

Страница 20: ...ésent produit ou des périphériques qui lui sont raccordés reportez vous aux instructions ci dessous pour connecter et déconnecter les différents cordons Connexion Déconnexion 1 Mettez les unités HORS TENSION 2 Commencez par brancher tous les cordons sur les unités 3 Branchez les câbles d interface sur des connecteurs 4 Branchez les cordons d alimentation sur des prises 5 Mettez les unités SOUS TEN...

Страница 21: ...à laser contiennent une diode à laser intégrée de classe 3A ou 3B Prenez connaissance des informations suivantes Rayonnement laser lorsque le carter est ouvert Evitez toute expositiondirecte au rayon laser Evitez de regarder fixement le faisceau ou del observer à l aide d instruments optiques 18 kg 37 lbs 32 kg 70 5 lbs 55 kg 121 2 lbs ATTENTION Soulevez la machine avec précaution ATTENTION L inte...

Страница 22: ...alten sind Zum Installieren Transportieren und Öffnen der Abdeckungen des Computers oder der angeschlossenen Einheiten die Kabel gemäß der folgenden Tabelle anschließen und abziehen Zum Anschließen der Kabel gehen Sie wie folgt vor Zum Abziehen der Kabel gehen Sie wie folgt vor 1 Schalten Sie alle Einheiten AUS 2 Schließen Sie erst alle Kabel an die Einheiten an 3 Schließen Sie die Signalkabel an ...

Страница 23: ...hier angegeben verwendet kann gefährliche Laserstrahlung auftreten VORSICHT Einige Lasergeräte enthalten eine Laserdiode der Klasse 3A oder 3B Beachten Sie Folgendes Laserstrahlung bei geöffneter Verkleidung Nicht in den Strahl blicken Keine Lupen oder Spiegel verwenden Strahlungsbereich meiden 18 kg 32 kg 55 kg ACHTUNG Arbeitsschutzrichtlinien beim Anheben der Maschine beachten ACHTUNG Mit dem Ne...

Страница 24: ...1 2 18 Lenovo M5800 Hardware Maintenance Manual ...

Страница 25: ...1 2 Chapter 1 Safety information 19 ...

Страница 26: ...zioni di installazione spostamento o apertura dei coperchi di questo prodotto o delle unità collegate Per collegarsi Per scollegarsi 1 SPEGNERE le apparecchiature 2 Innanzitutto collegare tutti i cavi alle unità 3 Collegare i cavi di segnale ai connettori 4 Collegare i cavi di alimentazione alla presa 5 Accendere l unità 1 SPEGNERE le apparecchiature 2 Innanzitutto rimuovere i cavi di alimentazion...

Страница 27: ...laser contengono un diodo laser di Classe 3A o Classe 3B Tener presente quanto segue Aprendo l unità vengono emesse radiazioni laser Non fissare il fascio non guardarlo direttamente con strumenti ottici ed evitare l esposizione al fascio 18 kg 32 kg 55 kg ATTENZIONE Prestare attenzione nel sollevare l apparecchiatura ATTENZIONE Il pulsante di controllo dell alimentazione presente sull unità e l in...

Страница 28: ...22 Lenovo M5800 Hardware Maintenance Manual ...

Страница 29: ...nstalación mantenimiento o reconfiguración de este producto durante una tormenta eléctrica Conecte todos los cables de alimentación a tomas de corriente debidamente cableadas y conectadas a tierra Cualquier equipo que se conecte a este producto también debe conectarse a tomas de corriente debidamente cableadas Siempre que sea posible utilice una sola mano para conectar o desconectar los cables de ...

Страница 30: ...spositivos PRECAUCIÓN Cuando sustituya una batería de litio utilice solamente una batería número de pieza 45C1566 u otra de tipo equivalente recomendada por el fabricante Si su sistema dispone de un módulo que contiene una batería de litio reemplácelo sólo con el mismo tipo de módulo del mismo fabricante La batería contiene litio y puede explotar si no se utiliza manipula o desecha correctamente N...

Страница 31: ...IÓN Adopte procedimientos seguros al levantar el equipo PRECAUCIÓN El botón de control de alimentación del dispositivo y el interruptor de alimentación de la fuente de alimentación no desconectan la corriente eléctrica suministrada al dispositivo Además el dispositivo podría tener más de un cable de alimentación Para suprimir toda la corriente eléctrica del dispositivo asegúrese de que todos los c...

Страница 32: ...26 Lenovo M5800 Hardware Maintenance Manual ...

Страница 33: ...e Environment Air temperature Operating 10 C to 35 C 50 F to 95 F Non operating 40 C to 60 C 40 F to 140 F Non operating 10 C to 60 C 14 F to 140 F without package Humidity Operating 20 to 80 non condensing Non operating 20 to 90 non condensing Altitude Operating 50 to 10 000 ft 15 2 to 3 048 m Non operating 50 to 35 000 ft 15 2 to 10 668 m Electrical input Input voltage Low range Minimum 100 V ac...

Страница 34: ...lenovo com support This Web site is updated with the latest support information such as the following Drivers and software Diagnostic solutions Product and service warranty Product and parts details User guides and manuals Knowledge base and frequently asked questions 28 Lenovo M5800 Hardware Maintenance Manual ...

Страница 35: ... displayed error codes Listen for beep codes Look for readable instructions or a main menu on the display If you did not receive the correct response proceed to step 6 If you do receive the correct response proceed to step 7 6 Look at the following conditions and follow the instructions If you hear beep codes during POST go to Beep symptoms on page 55 If the computer displays a POST error go to PO...

Страница 36: ... identical only if they 1 Are the exact machine type and models 2 Have the same BIOS level 3 Have the same adapters attachments in the same locations 4 Have the same address jumpers terminators cabling 5 Have the same software versions and levels 6 Have the same diagnostic diskettes version 7 Have the same configuration options set in the system 8 Have the same setup for operating system controlle...

Страница 37: ...erify that The monitor signal cable is correctly connected to the monitor and to the appropriate monitor connector on the computer The monitor power cord is correctly connected to the monitor and to a working electrical outlet The monitor is turned on and the brightness and contrast controls are set correctly The computer voltage matches the voltage available at the electrical outlet for your coun...

Страница 38: ...ext step 5 Try using a previously captured configuration to see if a recent change to hardware or software settings has caused a problem Before restoring a previous configuration capture your current configuration in case the older configuration settings do not solve the problem or have adverse affects To restore a captured configuration open Control Panel and then click System and Security System...

Страница 39: ...d disc does not automatically play when it is inserted into a drive on page 34 Sound comes from one external speaker only on page 34 No audio in DOS applications or games on page 34 No audio in Windows Symptom No audio in Windows Actions If you are using powered external speakers that have an On Off control verify that the On Off control is set to the On position and the speaker power cable is con...

Страница 40: ...cation area A master volume control window opens Verify that the Balance settings are set correctly If these actions do not correct the problem you might have a failing speaker Have the speaker serviced If you need technical assistance see Lenovo Support Web site on page 28 No audio in DOS applications or games Symptom No audio in DOS applications or games Actions Make sure the DOS application or ...

Страница 41: ... as the Product Recovery CD to start your computer Action Make sure that the CD or DVD drive is in the startup sequence before the hard disk drive Refer to your Selecting or changing the startup device sequence on page 52 for information on viewing and changing the startup sequence Note that on some models the startup sequence is permanently set and cannot be changed If these actions do not correc...

Страница 42: ...eed technical assistance see Lenovo Support Web site on page 28 Playback is very slow or choppy Symptom Playback is very slow or choppy Actions Disable any background programs such as AntiVirus or Desktop Themes Ensure that video resolution is set to less than 1152 x 864 If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 47 for instructions I...

Страница 43: ... computer is installed with SAS hard disk drives ensure that the SAS hard disk drive enablement module one to five hard disk drives or the LSI MegaRAID SAS adapter is installed If these actions do not correct the problem run the diagnostic program Lenovo Solution Center See Lenovo Solution Center on page 47 If you need technical assistance see Lenovo Support Web site on page 28 No Operating System...

Страница 44: ...e or pointing device cable is securely attached to the correct connector on the computer Depending on the type of mouse you have the mouse cable will connect to either the mouse serial or USB connector Some keyboards have integrated USB connectors that can be used for a USB mouse or pointing device Verify that the device drivers for the mouse or pointing device are installed correctly If you are u...

Страница 45: ...u turn on the computer but goes blank after some period of computer inactivity Symptom The monitor works when you turn on the computer but goes blank after some period of computer inactivity Action The computer is probably set for energy savings with the power management feature If the power management feature is enabled disabling it or changing the settings might solve the problem If these action...

Страница 46: ...Monitor tab and select a new refresh rate See your operating system documentation or help for further information on monitor settings If these actions do not correct the problem your monitor might need service See Lenovo Support Web site on page 28 for details The image is discolored Symptom The image is discolored Action The monitor might be affected by interference from nearby equipment Magnetic...

Страница 47: ...is not enabled To update the driver right click the highlighted adapter 5 Click Update Driver Software and then follow the instructions on the screen The switch port and the adapter have the same duplex setting If you configured the adapter for full duplex ensure that the switch port is also configured for full duplex Setting the wrong duplex mode can degrade performance cause data loss or result ...

Страница 48: ...eless radio is enabled by double clicking the Access Connections icon in the Windows notification area Check Network Name SSID and your encryption information Use Access Connections to verify this case sensitive information A wireless WAN problem Message Unauthorized WAN card is plugged in Power off and remove the WAN card Action The WAN card is not supported on this computer Remove it Note Some c...

Страница 49: ...nical assistance see Lenovo Support Web site on page 28 An option that previously worked does not work now Symptom An option that previously worked does not work now Actions Verify that all option hardware and cable connections are secure If the option comes with its own test instructions use those instructions to test the option If the failing option is a SCSI option verify that The cables for al...

Страница 50: ... Procedure 3 1 Open the Windows Explorer and click Computer 2 Right click your C drive entry and then click Properties 3 Click Disk Cleanup 4 Click Clean up system files 5 Click the More Options tab 6 In the Programs and Features area click the Clean up button 7 A list of installed programs is displayed Select the program that you want to remove Click Uninstall Change Clean out your Inbox Sent Ite...

Страница 51: ... system application program or BIOS settings For more information about BIOS settings see Chapter 5 Using the Setup Utility program on page 49 If the problem persists run the tests described in the documentation that comes with your printer If you cannot correct the problem have the computer serviced See Lenovo Support Web site on page 28 Serial port problems Use this information to troubleshoot t...

Страница 52: ...nu To determine if problems are caused by newly installed software verify that Your computer has the minimum memory requirements needed to use the software See the information supplied with the software to verify memory requirements If you just installed an adapter or memory you might have a memory address conflict The software is designed to operate on your computer Other software works on your c...

Страница 53: ...agnostic program to diagnose computer problems if your computer is running the Windows operating system Notes 1 Your computer is preinstalled with the Lenovo Solution Center program for diagnostic purposes For more information about the Lenovo Solution Center program see Lenovo Solution Center on page 47 2 If you are unable to isolate and repair the problem yourself after running the diagnostic pr...

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Страница 55: ...l be prompted to do one of the following Press F1 to enter the Setup Utility program Note After you enter the Setup Utility program select Save Changes and Exit at the bottom of the screen The error message will not be displayed again Press F2 to bypass the error message and log in to the operating system Viewing and changing settings The Setup Utility program menu lists various items about the sy...

Страница 56: ...you try to access the Setup Utility program The Setup Utility program cannot be accessed until a valid password is typed in If both the Power On Password and Administrator Password are set you can type either password However you must use your Administrator Password to change any configuration settings Hard Disk Password Setting a Hard Disk Password prevents unauthorized access to the data on the ...

Страница 57: ...the standard position pin 1 and pin 2 9 Reinstall the computer cover and connect the power cord See Completing the parts replacement on page 102 Enabling or disabling a device This section provides information on how to enable or disable user access to the following devices USB Setup Use this option to enable or disable a USB connector When a USB connector is disabled the device connected to the U...

Страница 58: ...e mode through the Power menu in the Setup Utility program to reduce the consumption of electricity when your computer is in standby or off mode To enable ErP compliance mode in the Setup Utility program do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 49 2 From the Setup Utility program main menu select Power Enhanced Power Saving Mode and press En...

Страница 59: ...d Default 3 Depending on the operating system to be installed do one of the following To install the Windows 8 64 bit operating system select Enabled To install an operating system other than Windows 8 64 bit select Disabled 4 Select Yes in the window displayed and press Enter to confirm your selection 5 Press F10 to save changes and exit the Setup Utility program See Exiting the Setup Utility pro...

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Страница 61: ...n The start up drive is not in the boot sequence in configuration Check the configuration and ensure the start up drive is in the boot sequence No operating system installed on the boot drive Install an operating system on the boot drive The boot sector on the start up drive is corrupted The drive must be formatted Do the following 1 Attempt to back up the data on the failing hard disk drive 2 Usi...

Страница 62: ...ations Checks the memory operation Starts the video operation Verifies that the boot drive is working If the POST detects a problem an error message appears on the screen A single problem can cause several error messages to appear When you correct the cause of the first error message the other error messages probably will not appear on the screen the next time you turn on the system POST Error cod...

Страница 63: ...age indicates that there is no microcode update image for the current microprocessor 0175 System Security Security data corrupted Press F1 to enter the Setup Utility program Then press F10 to save and exit the Setup Utility program 0176 System Security The system has been tampered with This error message is displayed when the computer is turned on with the cover open or removed Press F1 to enter t...

Страница 64: ...twork administrator is using correct MAC address 5 Ensure no interrupt or I O address conflicts 6 Network adapter advise network administrator of new MAC address Dead computer See Hard disk drive boot error on page 55 1 Power Supply 2 System Board Diskette drive in use light remains on or does not light when drive is active 1 Diskette Drive 2 System Board 3 Diskette Drive Cable Flashing cursor wit...

Страница 65: ...isk 1 If network administrator is using LCCM Hybrid RPL check startup sequence a First device network b Second device hard disk 2 Hard disk drive RPL computer does not RPL from server 1 Check startup sequence 2 Check the network adapter LED status Serial or parallel port device failure system board port 1 External Device Self Test OK 2 External Device 3 Cable 4 System Board Serial or parallel port...

Страница 66: ... power and the computer to re test the system 4 Repeat steps 1 through 3 until you find the failing device or adapter cards If all devices and adapter cards have been removed and the problem continues replace the system board See Replacing the system board on page 84 60 Lenovo M5800 Hardware Maintenance Manual ...

Страница 67: ...and indicators on the front of your computer Figure 1 Front connector control and indicator locations on page 61 shows the locations of the connectors controls and indicators on the front of your computer Figure 1 Front connector control and indicator locations 1 Hard disk drive activity indicator 5 USB 2 0 connector 2 Power switch 6 Microphone connector 3 Power indicator 7 Headphone connector 4 O...

Страница 68: ...lot 3 Serial port Serial port 1 12 PCI Express x1 card slot 4 VGA monitor connector 13 PCI card slots 2 5 DisplayPort connector 14 Integrated cable lock Kensington lock slot 6 USB 3 0 connectors USB ports 5 to 8 15 Padlock loop 7 USB 2 0 connectors USB ports 3 and 4 16 Optional serial port Serial port 2 8 Microphone connector 17 Ethernet connector 9 Audio line in connector 18 PS 2 keyboard and mou...

Страница 69: ...Figure 3 Component locations The following table lists the major FRUs shown in Figure 3 Component locations on page 63 Chapter 7 Locations 63 ...

Страница 70: ...t WiFi antenna 7 Front audio and USB assembly 8 Front bezel 9 Thermal sensor 10 Hard disk drive 11 Battery 12 System board 13 WiFi card module 14 WiFi adapter card 15 Rear WiFi antenna 16 Peripheral Component Interconnect PCI card installed in some models 17 System fan 18 Keyboard 19 Mouse 64 Lenovo M5800 Hardware Maintenance Manual ...

Страница 71: ...Locating parts on the system board Figure 4 System board part locations on page 65 shows the locations of the parts on the system board Figure 4 System board part locations Chapter 7 Locations 65 ...

Страница 72: ...er presence switch connector Intrusion switch connector 12 SATA 3 0 connectors 4 26 System fan connector 13 Power fan connector 27 PS 2 keyboard and mouse connector 14 Parallel connector Locating internal drives Internal drives are devices that your computer uses to read and store data You can add drives to your computer to increase storage capacity and enable your computer to read other types of ...

Страница 73: ...f the drive bays Figure 5 Drive bay locations 1 Bay 1 Optical drive bay with an optical drive installed on some models 2 Bay 2 Primary hard disk drive bay with a 3 5 inch SATA hard disk drive installed 3 Bay 3 Secondary hard disk drive bay Chapter 7 Locations 67 ...

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Страница 75: ...ive package containing the new part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity from the package and your body Remove the new part from the static protective package and directly install it in the computer without placing it on any other surface If it is hard for you to do this in your specific situation ...

Страница 76: ...ing connectors controls and indicators on the front of your computer on page 61 and Locating connectors on the rear of your computer on page 62 4 Remove any locking device that secures the computer cover such as a padlock or an integrated cable lock 5 Remove the two screws that secure the computer cover and slide the computer cover to the rear to remove it Figure 6 Removing the computer cover Remo...

Страница 77: ...t bezel inwards until it snaps into position on the left side 5 To complete the installation or replacement go to Completing the parts replacement on page 102 Installing or replacing a PCI card Attention Do not open your computer or attempt any repair before reading and understanding Chapter 1 Safety information on page 1 This section provides instructions on how to install or replace a PCI card Y...

Страница 78: ... latch Figure 8 Removing the screw that secures the PCI card latch 4 Depending on whether you are installing or replacing a PCI card do one of the following If you are installing a PCI card remove the appropriate metal slot cover 72 Lenovo M5800 Hardware Maintenance Manual ...

Страница 79: ...rd is held in place by a retaining latch press the card retaining latch 1 as shown to disengage the latch Grasp the card and gently pull it out of the slot 5 Remove the new PCI card from its static protective package 6 Install the new PCI card into the appropriate slot on the system board See Locating parts on the system board on page 65 Note If you are installing a PCI Express x16 graphics card m...

Страница 80: ... keeps this information active when you turn off the computer The battery normally requires no charging or maintenance throughout its life however no battery lasts forever If the battery fails the date time and configuration information including passwords are lost An error message is displayed when you turn on the computer Refer to the Lithium coin cell battery notice in the Safety Warranty and S...

Страница 81: ...ule Attention Do not open your computer or attempt any repair before reading and understanding Chapter 1 Safety information on page 1 This section provides instructions on how to install or replace a memory module Your computer has four slots for installing or replacing DDR3 UDIMMs that provide up to a maximum of 32 GB system memory When installing or replacing a memory module use 2 GB 4 GB or 8 G...

Страница 82: ...mory slots See Locating parts on the system board on page 65 5 Remove any parts that might prevent your access to the memory slots Depending on your computer model you might need to remove the PCI Express x16 graphics card for easier access to the memory slots See Installing or replacing a PCI card on page 71 6 Depending on whether you are installing or replacing a memory module do one of the foll...

Страница 83: ... a memory module 8 Reinstall the PCI Express x16 graphics card if you have removed it 9 To complete the installation or replacement go to Completing the parts replacement on page 102 Replacing the optical drive Attention Do not open your computer or attempt any repair before reading and understanding Chapter 1 Safety information on page 1 This section provides instructions on how to install or rep...

Страница 84: ...move the front bezel See Removing and reinstalling the front bezel on page 70 4 Remove the three screws that secure the optical drive Then slide the optical drive out of the front of the computer Figure 16 Removing the optical drive 78 Lenovo M5800 Hardware Maintenance Manual ...

Страница 85: ...or on the system board See Locating parts on the system board on page 65 Then locate an available five wire power connector and connect it to the rear of the new optical drive Figure 18 Connecting the optical drive 7 To complete the installation or replacement go to Completing the parts replacement on page 102 Replacing the heat sink and fan assembly Attention Do not open your computer or attempt ...

Страница 86: ...e to remove the four screws that secure the heat sink and fan assembly to the system board a Partially remove screw 1 then fully remove screw 2 and then fully remove screw 1 b Partially remove screw 3 then fully remove screw 4 and then fully remove screw 3 Note Carefully remove the four screws from the system board to avoid any possible damage to the system board The four screws cannot be removed ...

Страница 87: ...ovides instructions on how to replace the power supply assembly Although there are no moving parts in your computer after the power cord has been disconnected the following warnings are required for your safety and proper Underwriters Laboratories UL certification CAUTION Hazardous moving parts Keep fingers and other body parts away CAUTION Never remove the cover on a power supply or any part that...

Страница 88: ... range in your local country or region is 100 127 V ac set the voltage selection switch to 115 V If the voltage supply range in your local country or region is 200 240 V ac set the voltage selection switch to 230 V 7 Install the new power supply assembly into the chassis so that the screw holes in the power supply assembly align with those in the chassis 8 Install and tighten the four screws to se...

Страница 89: ...over on page 69 3 Lay the computer on its side for easier access to the system board 4 Locate the system board and disconnect all cables connected to the system board See Locating parts on the system board on page 65 5 Remove the heat sink and fan assembly See Replacing the heat sink and fan assembly on page 79 Note Place the heat sink and fan assembly on its side so that the thermal grease on the...

Страница 90: ...old the new microprocessor by its sides and align the small triangle on one corner of the new microprocessor with the corresponding small triangle on one corner of the microprocessor socket 11 Lower the new microprocessor straight down into the microprocessor socket on the system board 12 Lower the small handle to secure the new microprocessor in the socket 13 Reinstall the heat sink and fan assem...

Страница 91: ...all memory modules and PCI cards that are currently installed See Installing or replacing a memory module on page 75 and Installing or replacing a PCI card on page 71 5 Carefully take note of the locations of all cable connections on the system board and disconnect all the cables See Locating parts on the system board on page 65 6 Remove the heat sink and fan assembly from the failing system board...

Страница 92: ...parts on the system board on page 65 15 To complete the replacement go to Completing the parts replacement on page 102 Replacing the primary hard disk drive Attention Do not open your computer or attempt any repair before reading and understanding Chapter 1 Safety information on page 1 This section provides instructions on how to replace the primary hard disk drive To replace the primary hard disk...

Страница 93: ...drive into the hard disk drive bay and align the screw holes in the new hard disk drive with the corresponding holes in the drive bay Then install the four screws to secure the new hard disk drive in place Figure 25 Installing the hard disk drive Chapter 8 Replacing FRUs 87 ...

Страница 94: ...ing and understanding Chapter 1 Safety information on page 1 This section provides instructions on how to replace the front audio and USB assembly To replace the front audio and USB assembly do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 69 3 Remove the front bezel See Removing and ...

Страница 95: ...he system board on page 65 10 To complete the installation or replacement go to Completing the parts replacement on page 102 Replacing the system fan Attention Do not open your computer or attempt any repair before reading and understanding Chapter 1 Safety information on page 1 This section provides instructions on how to replace the system fan To replace the system fan do the following 1 Turn of...

Страница 96: ...y pulling the system fan out of the chassis Note The new system fan will have four new rubber mounts attached Figure 28 Removing the system fan 6 Install the new system fan by aligning the new rubber mounts with the corresponding holes in the chassis and push the rubber mounts through the holes 90 Lenovo M5800 Hardware Maintenance Manual ...

Страница 97: ...er 1 Safety information on page 1 This section provides instructions on how to replace the thermal sensor To replace the thermal sensor do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 69 3 Remove the front bezel See Removing and reinstalling the front bezel on page 70 4 Locate the th...

Страница 98: ... the thermal sensor inward and then push the clip outward to release the clip Then disengage the plastic holder holding the thermal sensor from the chassis Figure 30 Removing the thermal sensor 7 Pull the entire thermal sensor out of the chassis 92 Lenovo M5800 Hardware Maintenance Manual ...

Страница 99: ... reinstalling the front bezel on page 70 11 To complete the installation or replacement go to Completing the parts replacement on page 102 Replacing the WiFi units Attention Do not open your computer or attempt any repair before reading and understanding Chapter 1 Safety information on page 1 This section provides instructions on how to replace the WiFi units The WiFi units include a WiFi adapter ...

Страница 100: ...es with a WiFi card module that supports the Bluetooth function disconnect the Bluetooth cable from the WiFi adapter card Figure 32 Disconnecting the Bluetooth cable Note The Bluetooth cable connects the Bluetooth connector on the WiFi adapter card to the front USB connector on the system board to support the Bluetooth function 4 At the rear of the computer remove the screw that secures the PCI ca...

Страница 101: ...necessary alternate moving each side of the card a small amount until it is removed from the card slot Removing the WiFi card module To remove the WiFi card module do the following 1 Remove the WiFi adapter card from the computer and then disconnect the front and rear WiFi antenna cables from the WiFi card module Figure 34 Removing the WiFi antenna cables Chapter 8 Replacing FRUs 95 ...

Страница 102: ...ng the screws that secure the WiFi card module 3 Pull the WiFi card module out of the mini PCI Express slot to remove it from the WiFi adapter card Figure 36 Removing the WiFi card module Installing the WiFi units To install the WiFi units do the following 96 Lenovo M5800 Hardware Maintenance Manual ...

Страница 103: ... the WiFi card module into the mini PCI Express slot and then install the two screws to secure the WiFi card module to the WiFi adapter card Figure 37 Installing the WiFi card module Chapter 8 Replacing FRUs 97 ...

Страница 104: ...4 If the installed WiFi card module supports the Bluetooth function use a Bluetooth cable to connect the Bluetooth connector on the WiFi adapter card to the front USB connector on the system board 5 Pivot the card latch to the closed position to secure the WiFi adapter card Figure 39 Installing the WiFi adapter card 6 To complete the installation or replacement go to Completing the parts replaceme...

Страница 105: ...ter and disconnect all power cords from electrical outlets 2 Install the rear WiFi antenna to the rear WiFi antenna cable connector attached on the rear of the computer 3 Adjust the angle of the rear antenna to lower the risk of breaking the antenna by accident Figure 40 Installing the rear WiFi antenna Removing the rear WiFi antenna To remove the rear WiFi antenna do the following 1 Turn off the ...

Страница 106: ...ge 1 This section provides instructions on how to install or remove the front WiFi antenna Installing the front WiFi antenna To install the front WiFi antenna do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 69 3 Remove the front bezel See Removing and reinstalling the front bezel on ...

Страница 107: ...anel as shown Then insert the front antenna cable through the hole in the front panel Figure 43 Installing the front WiFi antenna 6 Connect the front antenna cable to the WiFi card module What to do next To work with another piece of hardware go to the appropriate section Chapter 8 Replacing FRUs 101 ...

Страница 108: ...ng the installation or replacement for all parts you need to reinstall the computer cover and reconnect cables Depending on the parts you installed or replaced you might need to confirm the updated information in the Setup Utility program Refer to Chapter 5 Using the Setup Utility program on page 49 To reinstall the computer cover and reconnect cables to your computer do the following 1 Make sure ...

Страница 109: ... 6 If there is an integrated cable lock available lock the computer 7 Reconnect the external cables and power cords to the computer See Locating connectors on the rear of your computer on page 62 8 To update your configuration refer to Chapter 5 Using the Setup Utility program on page 49 Note In most areas of the world Lenovo requires the return of the defective Customer Replaceable Unit CRU Infor...

Страница 110: ...104 Lenovo M5800 Hardware Maintenance Manual ...

Страница 111: ...e stored in the nonvolatile memory on the system board After you replace the system board the VPD must be updated To update the VPD see Flash update procedures on page 105 BIOS levels An incorrect level of BIOS can cause false errors and unnecessary FRU replacement Use the following information to determine the current level of BIOS installed in the computer the latest BIOS available for the compu...

Страница 112: ... do want to change the machine type and model press Y and then type in the machine type and model and press Enter 9 Follow the instructions on the screen to complete the update After the update is completed remove the disc from the optical drive 10 Restart your computer and start the Setup Utility program See Starting the Setup Utility program on page 49 11 From the Setup Utility program main menu...

Страница 113: ... from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 69 3 Locate the Clear CMOS Recovery jumper on the system board See Locating parts on the system board on page 65 4 Remove any parts and disconnect ...

Страница 114: ...a date and time at which the computer will be turned on automatically This can be either a single event or a daily event Wake on LAN If the computer has a properly configured token ring or Ethernet LAN adapter card that is Wake on LAN enabled and there is remote network management software you can use the Wake on LAN feature When you set Wake on LAN to Enabled the computer will turn on when it rec...

Страница 115: ...e publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Len...

Страница 116: ...poration and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited European conformance CE mark Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Lenovo The Lenovo logo Microsoft and Windows are trademarks of the Microsoft group of companies ...

Страница 117: ...ators 61 front audio and USB assembly replacing 88 front bezel front bezel removing 70 front bezel reinstalling 70 front WiFi antenna installing removing 100 FRU locations 62 FRU part numbers 61 H hard disk drive replacing 86 heat sink and fan assembly replacing 79 I Identifying FRUs 62 installing operating system 53 installing options memory module 75 PCI card 71 L Lenovo Solution Center 47 locat...

Страница 118: ...rting the Setup Utility program 49 startup device 51 sequence changing 52 temporary selecting 52 static sensitive devices handling 69 support web site support 28 support web site 28 system board connectors 66 locating parts 65 locations 65 memory module 75 replacing 84 system fan replacing 89 T temporary startup device 52 the BIOS updating flashing 106 107 thermal sensor replacing 91 troubleshooti...

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