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WARRANTY & DISCLAIMER
processing the warranty claim. Most warranty parts are fulfilled 1-10
business days after the request is put into our system by a customer
service representative. Warranty parts are sent using USPS First
Class, FedEx Express, or FedEx Ground depending on the size of the
part. Warranty parts will not be expedited.Items including the chain,
tires, wheels, tubes, battery handle, brake pads, cables and housing,
grips, and spokes are considered wear items. These items wear
down with normal use and are not covered under warranty. You are
responsible for replacing and maintaining these wear items.
Any unauthorized alterations or repairs are not covered and may void
this warranty.
For warranty services, please contact Lectric eBikes online support
by email at [email protected]. Bikes or parts returned
without proper documentation may result in delayed service or
denied warranty coverage. Warranty return shipping costs along
with duties and taxes are the responsibility of the claimant. All
unauthorized returns will be refused.
Note that your insurance policies may not provide coverage for
accidents involving Lectric eBikes. To determine if coverage is
provided, you should contact your insurance company or agent.
Damage as a result of an accident is not covered under this warranty,
and Lectric eBikes is not responsible for repair or replacement of
damaged bikes or parts.
Lectric eBikes reserves the right to change its warranty at any time
and without notice.
Bike Performance Disclaimer
The bikes listed range and top speed are estimates (not guarantees)
of expected performance. Performance will vary with rider weight,
cargo weight, rider /cargo shape (both contribute to drag), terrain,
tire pressure, brake adjustment, throttle vs PAS usage, pedal power,
battery charge level, ambient temperature and wind conditions. Under
certain conditions it is possible to get ranges and top speeds that are
different from the listed estimates.
