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LaCie d2 Quadra

Quadruple Interface Hard Drive

page

Troubleshooting

Problem

Question

Answer

The drive is not run-

ning noticeably faster

when connected via

Hi-Speed USB 2.0.

Is the drive connected to a USB

port on your computer, or to a USB

hub?

If your drive is connected to a USB port or hub, this is normal. A

Hi-Speed USB 2.0 device can only operate at Hi-Speed USB 2.0

performance levels when it is connected directly to a Hi-Speed

USB 2.0 port or hub. Otherwise, the Hi-Speed USB 2.0 device will

operate at the slower USB transfer rates. For more information,

please see page 37,

USB Questions And Answers

Is the drive connected to a Hi-

Speed USB 2.0 port on your

computer?

Check to see that the Hi-Speed USB 2.0 drivers for both your host

bus adapter and device have been installed correctly. If in doubt,

un-install the drivers and re-install them.

Does your computer or operating

system support Hi-Speed USB 2.0?

See page 7,

Minimum System Requirements

Are you using a certified Hi-Speed

USB 2.0 cable to connect your

drive?

Ensure that the cable you are using has been properly certified.

The Hi-Speed USB 2.0 cable that was shipped with your LaCie

drive has been properly certified and tested to comply with USB

standards.

The drive is not run-

ning noticeably faster

when connected via

Hi-Speed USB 2.0.

Are you using Windows 98 SE or

Windows Me?

These systems are not supported; USB will not work with either

Windows 98 SE or Windows Me.

System fan is not

running.

Confirm the outlet is powered, verify power connections, and try an alternate power cable. The fan on the

LaCie d2 Quadra Hard Drive does not run continuously; it is activated at certain temperatures.

Your drive may not have a fan. The LaCie d2 Quadra comes in different capacities, and only the highest

capacities feature a drive fan.

Содержание 301425U

Страница 1: ...LaCie d2 Quadra Hard Drive user manual manuel utilisateur gu da utente handbuch manual de instrucciones gebruikershandleiding USB 2 0 FireWire 400 FireWire 800 eSATA...

Страница 2: ...rface Cable 16 3 2 b Connecting the FireWire 400 Interface Cable 17 3 2 c Connecting the FireWire 800 Interface Cable 18 3 2 d Connecting the eSATA Interface Cable 19 3 3 Connecting Multiple Devices 2...

Страница 3: ...nter ference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pur suant to Part 15 of the FCC Rules These limits...

Страница 4: ...he LaCie d2 Quadra Hard Drive as they may spill into its openings Doing so in creases the risk of electrical shock short circuiting fire or personal in jury Make sure that the computer and LaCie d2 Qu...

Страница 5: ...reception It is essential that only the supplied power cord be used Important Info Any loss corruption or destruction of data while using a LaCie drive is the sole responsibility of the user and unde...

Страница 6: ...e Engineered to fit seamlessly in to any work environ ment the LaCie d2 Quadra Hard Drive with Quadru ple Interface can be stood vertically on the LaCie Drive Stand included placed in the LaCie Desk R...

Страница 7: ...a great way to dissipate heat with out the need of a fan Therefore currently most drives do not require a fan Only the largest capacity drives may need a fan To find out if your drive includes a fan p...

Страница 8: ...el 500MHz processor or higher Minimum 128MB RAM 512MB recommended Important Info The LaCie d2 Quadra is compatible with the Intel Core processors Most computers do not come from the factory with FireW...

Страница 9: ...e 1 Click Backup Software Windows XP 2000 Mac OS X Silverkeeper backup software Mac OS 9 OS X Silverlining Pro Utilities Mac OS 9 2 0 0 7 L a C i e A l l r i g h t s reserved LaCie and the LaCie logo...

Страница 10: ...with Activity LED Push the Shortcut Button to launch the docu ment or application of your choice see section 3 6 LaCie Shortcut Button for more informa tion The LED remains lit to show that the drive...

Страница 11: ...ds to spin up to full power 4 eSATA Port This is where you plug in the eSATA cable furnished with the drive See page 19 Connecting the Interface Cable for more information 5 Hi Speed USB 2 0 Port This...

Страница 12: ...nder the FireWire 800 port at FireWire 400 speed FireWire 400 FireWire 800 Benefits Hot pluggable devices can be added and re moved while the bus is active Isochronous data delivery no dropped frames...

Страница 13: ...tibility Hi Speed USB 2 0 works with the original USB specifications Hot swappable no need to shut down or restart your computer when adding or removing de vices USB 2 0 icon USB 1 1 icon USB Icons Th...

Страница 14: ...n achieve up to 1 5 Gbits s transfer rate Plug orientation An extrusion on the outside of the connector helps guide and align the connec tor during insertion Hot plug support eSATA enables adding and...

Страница 15: ...tiple devices and special steps that need to be followed when disconnecting the drive or switching between the different interfaces Installing Your LaCie Hard Drive Step 1 Connecting the Power Supply...

Страница 16: ...y result in damage to your drive and will void your warranty Technical note On Off Auto Power Switch The AUTO position allows the drive to be pow ered on and off automatically with your computer works...

Страница 17: ...cable to an available USB port on your computer B 1 2 3 off auto on FW4OO USB 2 O FW8OO FW8OO eSATA 4 Windows Users You must format the drive before it will mount in your My Computer folder See page...

Страница 18: ...her end of the interface cable to an available FireWire 400 port on your computer B 1 2 3 off auto on FW4OO USB 2 O FW8OO FW8OO eSATA A B Technical note For more information on FireWire connections se...

Страница 19: ...her end of the interface cable to an available FireWire 800 port on your computer B 1 2 3 off auto on FW4OO USB 2 O FW8OO FW8OO eSATA A B Technical note For information on daisy chaining using the Fir...

Страница 20: ...e card s User Manual for details Connect the eSATA cable into the eSATA port on the back of the LaCie d2 Quadra Hard Drive A Attach the other end of the interface cable to an available eSATA port on y...

Страница 21: ...t the FireWire 400 or 800 cable into an available FireWire 400 or 800 port on your FireWire peripheral b Attach the other end of the FireWire 400 or 800 cable to an available FireWire 400 or 800 port...

Страница 22: ...green arrow over a hardware im age A message will appear detailing the devices that the Eject icon controls i e Safely remove Click on this prompt You will be then given this message Safe to Remove Ha...

Страница 23: ...ll LaCie Shortcut Button and EMC Retrospect Express Insert the installation CD into your computer s CD ROM drive Double click the CD icon Follow the on screen instructions 1 2 3 Technical note EMC Ret...

Страница 24: ...opens See Fig 3 6 2 A Mac and 3 6 2 B Windows 1 2 Fig 3 6 2 A Important Info Pushing the button launches setup only once After setup pushing the button will launch the action you specify in setup Mac...

Страница 25: ...ist To use a custom action click the Please choose a custom action radio button See B in Fig 3 6 2 C and 3 6 2 D Click the Choose button and navigate to the ap plication document or script you want to...

Страница 26: ...ection 3 6 2 beginning with step 3 of the type of action you want to activate Fig 3 6 3 A Mac Users Windows Users To change the action assigned to a Button open LaCie Shortcut Button by clicking on th...

Страница 27: ...USB or FireWire bus the list will display No drives connected See B in Fig 3 6 4 A Mac and 3 6 4 B Windows Check your drive s connections and make sure it is turned on If the problem persists see sec...

Страница 28: ...in the system tray displays a connection message when a button enabled LaCie drive is connected or disconnected from the computer See Fig 3 6 4 C To remove the LaCie Shortcut Button icon from the sys...

Страница 29: ...cted in the drive list Items on the Information tab are not editable See Fig 3 6 5 A Mac and 3 6 5 B Windows Fig 3 6 5 A The software version number of the LaCie Shortcut Button is displayed below the...

Страница 30: ...script in its new location or return it to its original location Problem Solution Drive is connected but No drives connected message appears in the drive list Check both ends of the FireWire or USB ca...

Страница 31: ...ons A partition is a section of the hard drive s storage capacity that is created to contain files and data For instance you could create three partitions on your drive one partition for your Office d...

Страница 32: ...consists of two steps 1 installing a signature on the drive and 2 formatting the drive These steps will erase anything that is on the disk Connect the drive to the computer via the interface port Rig...

Страница 33: ...faster format however this will disallow Disk Manage ment to check the drive for errors recommended Click Next Important Info Please refer to page 30 Helpful Information for a more detailed com paris...

Страница 34: ...mat Mac OS Extended Mac OS Standard or UNIX File Sys tem and the volume size Once you have finalized the volume format number of partitions size and options click OK The follow ing message will appear...

Страница 35: ...configuration FireWire 800 will limit the connection to 100MB s while eSATA 1 5Gbits s can theoretically transfer at up to 150 MB s See chapter 7 eSATA Questions and Answers for more information Comp...

Страница 36: ...here is no danger of inaccurately ordered or delayed frames What Is The Difference Between FireWire 400 And FireWire 800 Essentially the main difference between the two in terfaces is speed FireWire 8...

Страница 37: ...backwards compatible meaning that FireWire 800 devices will still operate via the original FireWire 400 port However to connect a FireWire 800 device to a FireWire 400 port a specific adapter cable mu...

Страница 38: ...SB standard Hi Speed USB 2 0 provides the neces sary fast data transfer rates that today s devices require and combines the earlier specifications so older devices that operated under the original USB...

Страница 39: ...ckwards compatible so you will be able to connect USB devices to Hi Speed USB 2 0 hubs however the USB devices will still maintain their normal performance levels i e 12 Mb s In order to achieve the f...

Страница 40: ...SATA II will allow faster transfer rates than FireWire 800 which may limit transfer rates What are the features and benefits of Serial ATA and Serial ATA II The Serial ATA specification provides seve...

Страница 41: ...rs superior performance than both Hi Speed USB 2 0 and FireWire IEEE 1394 external Serial ATA con nectors are intended for storage devices Serial ATA works best in storage environments that require hi...

Страница 42: ...e most current version available 8 Troubleshooting Problem Question Answer The drive is not recog nized by the computer Does an icon for the drive appear on the desktop There should be an icon for the...

Страница 43: ...ing And Partitioning Your LaCie d2 Quadra Hard Drive and 30 Helpful Information for more information Error messages under Mac OS 10 x Did you get an Error 50 message while copying to a FAT 32 volume W...

Страница 44: ...capacities and only the highest capacities feature a drive fan Problem Question Answer The drive is not recog nized by the computer Has the drive been formatted Make sure that the drive has been form...

Страница 45: ...her troubleshooting tips listed here Is there a conflict with other device drivers or extensions Contact LaCie Technical Support for help The drive turns on and off when you turn your computer on and...

Страница 46: ...f in doubt un install the drivers and re install them Does your computer or operating system support Hi Speed USB 2 0 See page 7 Minimum System Requirements Are you using a certified Hi Speed USB 2 0...

Страница 47: ...You Contact Technical Support Information to Include in Email Correspondence Information Where to Find Information 1 LaCie d2 Quadra Hard Drive serial number Located on a sticker at the back of drive...

Страница 48: ...w lacie com fr contact LaCie Germany Contact us at http www lacie com de contact LaCie Italy Contact us at http www lacie com it contact LaCie Japan Contact us at http www lacie com jp contact LaCie N...

Страница 49: ...suppliers accept no liability for any loss of data during the use of this device or for any of the problems caused as a result LaCie will not under any circumstances be liable for direct special or c...

Страница 50: ...l response to disk intensive operations significantly Configuration When talking about a PC configu ration is understood to be the sum of the internal and external components of the system including m...

Страница 51: ...e device is formatted and partitioned some special data needs to be written to it that helps the Mac and Windows create files and save data The process is called initialization This process like forma...

Страница 52: ...ver the disk Seek time is CPU independent meaning that seek time is the same for a disk drive whether it is attached to a computer or not Software In a nutshell software is a set of instruc tions for...

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