Chapter 6 - TROUBLESHOOTING
Troubleshooting
44
Message Content
possible Cause / Recommended action
Please ensure that there are no volume
limitations in the device settings. For more
instructions, visit:
http://www.mydario.com/support/
Smart device volume setting
inappropriately.
Check the following settings in your
mobile device:
1. Make sure that
Mono audio
is set to
off:
·
Verify that
Mono audio
is set to off.
2. Adjust the audio balance:
·
Settings
>
General
>
accessibility
>
Hearing
·
The audio volume balance must be set
in the middle between L and R.
3. Make sure that your Ringer and Alerts
volume is set to the maximum:
·
Settings
>
Sounds
·
Look at the
RINGER aND aLERTS
section and make sure that it is set to
the maximum volume (all the way to
the right).
4. Allow Dario™ to use your microphone:
·
Settings
>
privacy
>
Microphone
·
Make sure that the Dario™ app is set to
on (green).
5. Make sure that your music volume is
set to the maximum:
·
Settings
>
Music
>
Volume Limit
·
Make sure that it is set to the maximum
volume (all the way to the right).
Insufficient blood detected, try again with
a new strip
Not enough blood on the strip.
Repeat the measurement with a new strip.
The Strip is used, please insert a new strip A strip was used more than once.
Perform a new measurement with a new
strip
