Shock Dyno
Version: 1.0.23241
Page 57/62
10.5.
USB Operation
Issue
Solution
Test fails after starting it, lost data packets
appear in the graph.
Windows USB driver is busy and cannot receive all the
data coming from the Dyno. Close all unwanted
programs on the computer, check if Windows updates
are not running or an Antivirus is not making a scan,
and try again.
Unable to start a test, Dyno appears
offline.
The com port number for the Dyno assigned by
Windows might have changed. Go to settings and
select the proper com port number in the Dyno select
on the area.
Test completes, but the data is
missing packets, straight lines are
visible across the graph or bad graph data
is show.
The signal is unstable or the router/application cache
is full. Restart the application, router, and/or Dyno.
10.6.
Mechanical Failures
Issue
Solution
Dyno will not operate when attempting
to start a test.
Make sure the red stop buttons are released prior to
starting the test.
Shock keeps shifting/does not hold in
place when running compression.
Make sure to insert both horizontal and vertical screws
to secure it within the Dyno to hold it in place.
Dyno will not power on/communicate
with software
Check if the power grid cable is compatible with the
socket.
The device power switch does not light
and the device does not start.
Unplug the power cable and change the fuse near the
power switch.
Fuse parameters: 5×20/10A.
