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Before requesting support, please try to reproduce and isolate the problem.
When you contact the Customer Care Center, be ready to provide the following
information:
•
The name of your service provider.
•
The actual error message or problem you are experiencing.
•
The steps you took to reproduce the problem.
•
The phone’s electronic serial number (ESN). To locate the ESN select
Menu
→
Phone Info
and scroll down to ESN for the 11-digit number.
Qualified service
If the problem with your phone persists, return the phone with all accessories and
packaging to the dealer for qualified service.
Become a product evaluator
To participate in the testing and evaluation of Kyocera Wireless Corp. products,
including cellular or PCS phones, visit
beta.kyocera-wireless.com
.
093 453 037
Kyocera Wireless Corp.
10300 Campus Point Drive, San Diego, CA 92121 U.S.A.
Visit us at
www.kyocera-wireless.com
To purchase accessories, visit
www.kyocera-wireless.com/store
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