EEB 9800.0
43
What to do if trouble occurs...
=
Repairs must be carried out by a qualified service engineer!
But there are some problems that you can fix yourself. You should first check
that you are using the oven correctly. Repairs during the guarantee period are
chargeable, if they are caused by user error or non-observance of the following
instructions:
What is to be done if…
... neither sensors nor lighting function?
Please check:
Is the mains plug in the wall socket? Is the domestic fusing
OK? Power failure?
... one or more sensors don’t react to touch but the lighting can
be turned on?
Possible cause:
The sensors constantly adapt in sensitivity to ambient
conditions. Unfavourable conditions such as e.g. if you lean against them
for a lengthy period, may cause them not to react for several minutes.
Wait for about 15 minutes or pull the relevant fuse and then re-insert it.
Repeat this procedure if necessary!
The keys have adapted and now react to touch again.
... one or more sensors don’t react to touch despite repeating this
procedure?
Possible cause: Faulty sensor key or component.
If you’ve repeated the procedure and the keys still don’t react, pull the
fuse again and then contact our Customer Service.
... if <demonstration mode> is displayed and the oven won’t
heat?
Have this mode de-activated by Customer Service!
... the oven door glass cracked?
Switch the oven off and have the door replaced by Customer Service.
... the door sealing is damaged?
Have Customer service replace door sealing.
Do not use the oven with
a damaged seal!
...the oven lighting is defective?
The oven can still be used.
Replace the halogen bulbs as soon as possible
-
when the oven has cooled down
- see “Changing a halogen lamp”.
...there is a powerful odour?
Regenerate the ökotherm
®
-catalyst
- see page 42.
... the oven generates a strong smell of vinegar?
Cooking a dish containing alcohol or yeast using programmes with Hot air
convection will produce a vinegar smell.
If you find the smell disturbing,
use one of the modes without fan, such as Top/Bottom heat.
... fruit juice or albumin gets onto enamelled surfaces?
This is a harmless enamel change that cannot be changed.
Model identification plate
Always indicate the data provided on the
rating label when calling in customer
service or ordering spare parts.
The rating label for the oven is located
on the right-hand side strip and is visible
when the oven door is open.
– Make a note of this information before
you consult Customer service.
Maintenance
Changing a halogen lamp
=
Attention!
The halogen lamps become very hot after being in use for
some time. Therefore, the lamps should be changed when they have
cooled down.
=
Only replace the halogen lamps with lamps of the same type. You can
obtain new halogen lamps from KÜPPERSBUSCH Customer service.
F
Do not grip the halogen lamps with your bare hands. Finger marks burn
into the lamp glass and reduce the light intensity and service life of the
lamps.
=
If the fitting has become solid due e.g. to dirt or long use then glass may
splinter during removal. Hold a towel or cloth over the fitting to catch any
splinters.
Changing the halogen lamp
– Unscrew the shelf rack.
– Carefully lever out the glass
cover with a screwdriver.
– Remove the halogen bulb from
its socket.
– Hold the new bulb
with a cloth
(e.g. tissue)
and push it into the socket.
– Replace the glass cover.
– Screw the shelf rack on again.
Oven production number
Oven model type
