KSH International CO., LTD.
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FAQ
Q. Why can’t the ETM.exe detect the converter on the network?
A. Please check
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if the power is properly plugged to the converter.
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if the network cable is properly connected between the converter and the
Hub.
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If your computer OS is Windows XP version which means “WINDOWS
Firewall” function in OS is activated. However ETM.exe wouldn’t detect
the converter’s IP address, therefore, You have to temperately disable
“WINDOWS Firewall” function. After finishing the parameters settings,
You can restart “WINDOWS Firewall” function.
Refer to the “Hardware Installation” steps in Chapter 3.
Q. Why can’t I use IE to setup the converter?
A. Please check if the network domain of your PC is the same as that of the
converter.
