-15-
After-Sales Service
1. The warranty is valid from the date of installation.
2. Warranty period: One-year machine warranty. The warranty does not include consumables
(consumables include filters, RO membranes, and storage tanks).
3. Please keep the warranty in a safe place, for maintenance you must have your purchase invoice,
only then is the warranty effective.
4. No invoice, altered machine number, the user replacing parts or modifying the water purifier on their
own, the user not following the requirements of the user manual, and man-made damage do not fall
under the scope of the warranty.
5. If your water purifier exhibits abnormal behavior, please immediately turn of the water source, cut off
the power, and contact your local vendor.
Notes
：
The company reserves the right to change product design, configuration, and specifications without
notice.
The company has the final explanation rights if this manual is unclear, has mistakes, or if there were
printing problems which caused problems.
machine is filled
with water, the
machine starts
repeatedly
High-pressure switch failure
Replace the high pressure switch
System is exhibiting a loss of pressure
After checking the non return valve,
check whether there is water
leakage in the pipelines
The pure water
flow is small or
not flowing
Pre-filter is plugged
Replace the pre-filter
RO membrane is plugged
Wash or replace the RO membrane
Inlet solenoid valve failure
Replace the inlet solenoid valve
Non return valve is plugged
Replace the non return valve
Post-carbon filter is plugged
Replace the post-carbon filter
High pressure pump pressure is not
enough
Measure the high pressure pump
water pressure, replace
