MSP8020 Series User Guide Rev. 1.1
www.kontron.com
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Electrostatic Discharge
The MSP8020 node is sensitive to electrostatic discharge (ESD). Users must observe the
appropriate precautions when handling ESD-sensitive devices.
Limited Warranty
Kontron grants the original purchaser of Kontron's products a TWO YEAR LIMITED HARDWARE WARRANTY as
described in the following. However, no other warranties that may be granted or implied by anyone on behalf of
Kontron are valid unless the consumer has the express written consent of Kontron.
Kontron warrants their own products, excluding software, to be free from manufacturing and material defects for a
period of 24 consecutive months from the date of purchase. This warranty is not transferable nor extendible to cover
any other users or long- term storage of the product. It does not cover products which have been modified, altered or
repaired by any other party than Kontron or their authorized agents. Furthermore, any product which has been, or is
suspected of being damaged as a result of negligence, improper use, incorrect handling, servicing or maintenance, or
which has been damaged as a result of excessive current/voltage or temperature, or which has had its serial
number(s), any other markings or parts thereof altered, defaced or removed will also be excluded from this warranty.
If the customer's eligibility for warranty has not been voided, in the event of any claim, he may return the product at
the earliest possible convenience to the original place of purchase, together with a copy of the original document of
purchase, a full description of the application the product is used on and a description of the defect. Pack the product
in such a way as to ensure safe transportation (see our safety instructions).
Kontron provides for repair or replacement of any part, assembly or sub-assembly at their own discretion, or to
refund the original cost of purchase, if appropriate. In the event of repair, refunding or replacement of any part, the
ownership of the removed or replaced parts reverts to Kontron, and the remaining part of the original guarantee, or
any new guarantee to cover the repaired or replaced items, will be transferred to cover the new or repaired items.
Any extensions to the original guarantee are considered gestures of goodwill, and will be defined in the "Repair
Report" issued by Kontron with the repaired or replaced item.
Kontron will not accept liability for any further claims resulting directly or indirectly from any warranty claim, other
than the above specified repair, replacement or refunding. In particular, all claims for damage to any system or
process in which the product was employed, or any loss incurred as a result of the product not functioning at any
given time, are excluded. The extent of Kontron liability to the customer shall not exceed the original purchase price
of the item for which the claim exists.
Kontron issues no warranty or representation, either explicit or implicit, with respect to its products reliability, fitness,
quality, marketability or ability to fulfill any particular application or purpose. As a result, the products are sold "as is,"
and the responsibility to ensure their suitability for any given task remains that of the purchaser. In no event will
Kontron be liable for direct, indirect or consequential damages resulting from the use of our hardware or software
products, or documentation, even if Kontron were advised of the possibility of such claims prior to the purchase of
the product or during any period since the date of its purchase.
Please remember that no Kontron employee, dealer or agent is authorized to make any modification or addition to the
above specified terms, either verbally or in any other form, written or electronically transmitted, without the
company's consent.
