SPEED DOME CAMERA
APPENDIX VI: WARRANTY
1. Scope
The factory warrants its dome camera products to be free from defect in materials and workmanship
for a period of one year from the date of purchase. During this period the factory will repair or
replace components of the product which proves to be defective.
The factory warrants the repaired and replaced components for a period of 90 days from the date of
dispatching repaired
products. Defects of products caused by Force Majeure (such as war, earthquake, lightning strike
and so on), abuse, non-standard operation, change of construction, normal wear or accident are void
of warranty.
Factory assumes no risk and shall be subject to no liability for damages or loss resulting from the
specific use or application made of the products. Factory's liability for any claim, whether based on
breach of contract, negligence, infringement of any rights of any party or product liability, relating to
the products shall not exceed the price paid by the distributor to the factory.
In no event will factory be liable for any
special, incidental or consequential damages however caused, whether by the negligence of the
factory or otherwise.
For defective products exceeding the warranty period, the factory assures the user a lifetime payable
service
2. Products Information
Should a product require service during the warranty period, please contact the factory to request an
RAN number and ship the product to factory with the following information:
Product mode and serial number; Date of purchase, purchase order number, sales confirmation
number and invoice number; Detailed description of defect or malfunction.
If there is a dispute regarding the warranty of a product which does not fall under the warranty
conditions stated above, please include a written explanation with the product when returned.
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